| Brand Name: | Philips |
| Brand Name: | Philips |
Product Details
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Active Control Plus continuously analyzes incoming signals and optimizes picture color, sharpness, contrast, and digital noise reduction 50 times per second, and an ambient light sensor adjusts settings according to the viewing conditions in your room. Further refining an already stellar image is the 27PT6441's 2-line digital comb filter removes blurred edges between colors and reduces dot crawl (tiny, moving dots of color along a sharp color separation in a vertical line, as in a depiction of a character's striped T-shirt).
A component-video input grants optimum connection with a compatible DVD player, while standard composite- and S-video inputs accommodate most other audio/video gear, from DVD players to satellite receivers, digital video recorders, video game consoles, cable boxes, and VCRs. You can choose between rear A/V inputs and a set of side A/V inputs for spontaneous hookups, including a side-panel headphone jack for private listening.
Other 27PT6441 features include a sleep and event timer, AutoPicture (which optimizes brightness, contrast, color, tint, and sharpness), and AutoSound (which lets you select settings for voice, music, movies, or custom). Incredible Surround simulates surround sound from the set's 2 speakers, while bass and treble controls let you adjust the sound to your taste.
What's in the Box
TV, remote control, remote batteries, user's manual.
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Most Helpful Customer Reviews
14 of 14 people found the following review helpful:
1.0 out of 5 stars
10 months old, stopped working, very easy fix,
This review is from: Philips 27PT6441 27" Stereo TV with QuadraSurf Remote and RealFlat Screen (Electronics)
Same fuse problem here. Don't waste time with customer service. DO NOT WASTE MONEY ON A REPAIRMAN. Fix it yourself. Just pretend it's 1956 and your tv needs a new vacuum tube. Ask your dad or grandfather and they'll probably get a chuckle.
The hardest part was lifting the 100 lbs. behemoth off the entertainment center by myself. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Clarification on earlier repair instructions !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! There are 9 screws that hold the front to the back, not 8. The ninth screw is mixed in with the panel of red and white cable sockets grouped together at the bottom center of the back of the tv. The screw heads are "stars" which need a "Torx" head screwdriver with the specific size of "T10" I bought a one of those multi-head screwdrivers from home depot that had that style and size bit. With the tv lying on its screen and all 9 bits removed, the back panel lifts straight off and exposes all the circuitry. That gives you enough room that you don't need a light, mirror, or special pliers. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! That now behind me, and my tv repaired, fixed and working as I speak, I wonder if in 10-12 months from now, I'm just going to have to replace the fuse again. If that is the case I think even less of Philips, which is pretty hard to imagine at this point. I also wonder if the Capitalist foreman in Communist China that runs the slave-factory that put my TV together skimped on cheap, faulty fuses, and that's why there are thousands of these sets out there. Philips knows all about this, I have no doubt. Think of the poor consumers out there who don't know about the comments here at amazon who are going through Philips's maze of telephone help menus, or sending out for $100, $150, $200 repairs. For them I wish I could give fewer stars.
9 of 9 people found the following review helpful:
1.0 out of 5 stars
Dead after less than 2 months,
By
This review is from: Philips 27PT6441 27" Stereo TV with QuadraSurf Remote and RealFlat Screen (Electronics)
Bought it, like it for the first 1.5 months. It just went dead after 1.5 months. Been dealing with Philips customer service for a while now and gotten nowhere. I continue to wait for a call back from their "escalation" deparment.
If the TV breaks in the first two months it's poor quality. If the customer service can't do anything for you but give you a complaint number and tell you "we'll call you back", then the customer service is bad. All-in-all, terrible decision to buy this TV, I just hope to save someone else the headache.
8 of 8 people found the following review helpful:
1.0 out of 5 stars
How to get Phillips to PAY!!!!,
By
This review is from: Philips 27PT6441 27" Stereo TV with QuadraSurf Remote and RealFlat Screen (Electronics)
Here's How to get Phillips to pay...
First some background. My 27PT6441/37 had the same problem after 10 months. However, I went to replace the fuse and the old fuse was fine. My problem was slightly different than what most of you are experiencing (the LCD did 3 short flashes, 2 short flashes, then 1 long flash...an error code of sorts). Anyways, I got the contact info for a big wig at Phillips (...) from the Better Business Bureau, and sent him an email with a link to these reviews. A copy of the email is attached below. Needless to say, He promptly got the customer service department to authorize the repair and they SENT a guy to our house to fix it on-site. I'm tellin' ya, the squeaky wheel gets the oil!!! Here's the email: Mr. McManis, I have been a loyal Philips customer for many years, and in keeping with this loyalty, I bought the Philips 27pt6441/37 television last October (2004). Yesterday my TV suddenly stopped working and within minutes of beginning a search online for an explanation, I realized there are hundreds of angry customers with the EXACT same complaint as mine. I have attached a link to the review section on Amazon.com for this product so you can read for yourself the opinions that at least 47 of your once loyal customers now have for your company. I will be adding a 48th tomorrow. We all have had the same problem with our televisions, and we have all subsequently had the same problems with the customer service department blowing off our requests. I'm not a business man, but it is overwhelmingly apparent that there is a defect in the design/manufacturing of the 27pt6441 and that the repair of this product should be covered regardless of warranty status. Usually when a well-respected company has a universal problem like this, they either announce a general recall on the product or establish some procedure by which customers can have defective units repaired. I hope that this email helps clarify the issue. If needed, I could easily supply the email addresses of hundreds of unhappy customers for your convenience.
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