Philips 42PFP5332D 42-Inch Plasma HDTV

by Philips

Product Details

• Product Dimensions: 4.4 x 27.6 x 41.1 inches ; 88 pounds
• Shipping Weight: 88 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000NV7PUO
• Item model number: 42PFP5332D/37
• Average Customer Review: 3.2 out of 5 stars  See all reviews (12 customer reviews)
• Amazon Best Sellers Rank: #149,887 in Electronics (See Top 100 in Electronics)

Product Description

Philips 42" Plasma, Widscreen HDTV, Pixel Plus 3 HD for vivid HD resolution, Built in ATSC/Qam tuner, 1024 x 768p resolution, Virtual Dobly Surround Sound for theater like sound experience, USB connect for easy multi-media playing, 2xHDMI, CVI and S-Video inputs.

Customer Reviews

Most Helpful Customer Reviews

9 of 9 people found the following review helpful:

1.0 out of 5 stars Will Never Purchase A Philips Product Again, January 3, 2008

By 

Badger "Surly Consumer" (Evanston, IL) - See all my reviews

Bought one of these 2 days after Thanksgiving and had a good experience with it for a month. Two days after Christmas I heard a noise like a pebble striking a windshield. I turned from the kitchen to see the picture closing as if a movie were fading to black, only it wasn't a movie. The plasma display had cracked. The actual exterior screen is intact but the display beneath it has been compromised. Philips says that it isn't covered by them - that I must have "done something to it". I'd also like to echo the sentiments of many other reviews on Amazon and elsewhere - their customer service is absolutely awful. Unfortunately I am unable to give this item a zero stars rating.

16 of 20 people found the following review helpful:

5.0 out of 5 stars Excellent Television, November 8, 2007

By 

Falcontech (New Jersey) - See all my reviews

This review is from: Philips 42PFP5332D 42-Inch Plasma HDTV (Electronics)

I recently purchased this TV from Sam's Club for $994.00 and am very pleased with my purchase. The resolution is great and the colors are very true to life. The black quality is excellent and the controls are extremely easy to use with the menu system being a breeze to navigate through. The setup was simple and the included stand was rock solid. I haven't viewed any HD broadcasts yet as I don't have HD cable but Digital cable, DVD's and VHS's look crystal clear. I would recommend this TV to anyone.

7 of 10 people found the following review helpful:

1.0 out of 5 stars Avoid Phillips TV's - bad product and customer service, February 29, 2008

By 

G. Nelson - See all my reviews
(REAL NAME)   

This review is from: Philips 42PFP5332D 42-Inch Plasma HDTV (Electronics)

Save yourself a headache and avoid this product and all Philips Plasma's. If you take your chances and buy a Philips plasma, you might as well buy the extended service contract as you will likely need it.

I purchased the Philips 42in Plasma TV a little over a year ago and it started showing a thin red line vertically in the middle of the screen at about month 11. It was still under warranty and called customer service.

The repair shop picked it up a few days later. This was in the beginning of December. It is now March and they have replaced several parts without fixing it.

Here is the current workflow.

1. Repair shop orders a part from Philips.
2. Philips reviews the order to decide whether or not to give permission to ship the part since it is under Warranty.
3. Philips reviews the order and eventually gives permission to send the part. (this seems to take 3 weeks each time)
4. The part arrives 7-10 days later.

Part doesn't fix the TV and it starts all over.

Customer service has no way to track the status because it is in a different system.

The repair shop has no way of tracking it because philips has to give them an Order number and this doesnt happen until they give permission to ship the part.

Anyhow, when you call customer service, their only function is to tap dance around until you get aggravated and bored and get off the phone. They may promise callbacks, but it never happens. I even got one of their supervisors to admit that they provide service, but not good service.

I have a friend with the comparable Samsung that he got at about the same time and it works fine. Also I have anotehr friend with the Sony and it works pretty well, but pricier.

I have never had a TV break in the less than a year, but this one did and a neighbor purchased one as well and it lasted only 15 months was too costly to fix.Picture actually wasnt bad. just poor quality.