| Brand Name: | Philips |
| Brand Name: | Philips |
Product Details
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Most Helpful Customer Reviews
60 of 62 people found the following review helpful:
1.0 out of 5 stars
Quality control is absent here: Defective from factory, and replacement also defective.,
By
This review is from: Philips AJL700 Under-cabinet LCD TV/DVD Combo (Electronics)
The features aren't bad on this under-cabinet combo, and it looks fairly attractive. Installation instructions are adequate, with a full-size drilling template provided in multiple languages. But I installed before testing (oops), and then had to send back to the manufacturer for warranty replacement. As soon as the unit was plugged in, it began to beep continuously, as if an alarm clock were going off. The unit does have an integrated kitchen timer, so it seemed that this was stuck on. But nothing would stop the loud beeping. So the manufacturer said to return for replacement, which I did. It took 17 days from their receipt to shipping the replacement (from tracking shipping). Then, I installed the replacement, it seemed to work OK except that the remote would not operate the DVD menus. Most other functions worked on the remote, including Play and Stop, but not the ability to access the DVD menu. Two weeks after installing the replacement, the unit began beeping continuously like the original.Consider another manufacturer's product for better reliability.
25 of 25 people found the following review helpful:
1.0 out of 5 stars
Defective product... will never buy Philips products again!,
This review is from: Philips AJL700 Under-cabinet LCD TV/DVD Combo (Electronics)
We purchased this product last February. We were very happy with it for the first few months. After about 5 months, the LCD screen would get dark and/or fuzzy, and the only way to fix it was to wiggle the screen. The 90 day warranty had already expired. Now today, only 8 months after it's purchase, the screen is completely black when you try to play a DVD. The screen is fine to watch TV. So we called Philips customer service. We weren't happy with our options and asked for a supervisor, who informed us that our only option was to buy a replacement for $211. We paid $300 for this defective product the first time. Now why would be put even more money into a piece of junk? They said they don't even make replacement parts for this product, you just have to buy a whole new unit. We told the Philips supervisor that we are incredibly disappointed with this product and will never buy a Philips product again. Don't waste your money. Something will break on it after the warranty has expired. Now I understand why there is such a short warranty on this product. Consider yourself warned!
21 of 21 people found the following review helpful:
1.0 out of 5 stars
LCD is dark when screen is facing forward.,
By
This review is from: Philips AJL700 Under-cabinet LCD TV/DVD Combo (Electronics)
The screen started flickering within 4 or 5 months and the only way to correct this was to "wiggle" the screen. Ater 6 months, the LCD no longer worked unless the screen was turned to the side.
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