Customer Reviews

Philips DVD782CH 5-Disc DVD Player

5 star:		(1)
4 star:		(0)
3 star:		(1)
2 star:		(1)
1 star:		(28)

 

 

Unfortunately, this is an example of deceptive advertising on the part of Philips.

It is billed as a 5-disc DVD changer. However, it is a ***manual*** changer. You have to physically press a button on the unit itself or the remote control to get the unit to play the next disc in the sequence. It will not automatically go to the next disc.

Further, the unit's internal programming is poorly done. It can take over 60 seconds for the unit to respond to a command, such as: open the disc drawer to insert/remove a CD or DVD, or to simply load a CD or DVD to play.

This is a very poorly designed unit, with very poor performance in terms of its user interface. I certainly would not recommend this unit to anyone wishing to purchase a multi-disc DVD/CD changer, regardless of the price offered.

I'm on my second 782C in four months. I'm sure glad I got the service plan, because it looks like I'm going to have to take this one back too. After it runs for about a half-hour, I have trouble with stuttering that eventually leads to a complete lock up. Granted, this is an improvement over the first one, which wouldn't get past the FBI warning on my Suspiria DVD.

To be fair, most DVD's I don't have a problem with except for a little stuttering here and there, and I can get rid of it by starting over the DVD and skipping to where I left off, but I have at least two that I've had trouble getting past the first hour of. The afore mentioned Susperia and another Anchor Bay title called Phenomina. I had a friend test both these DVD's on his player and they played through for him with no problem.

Perhaps the whole DVD thing is just a bill of good they sold us, two of my friends also have problem DVD's they can't play on their players. Nothing destroys a scary movie like stuttering, freezing, and starting over. And nothing turns me into a ludite faster then unreliable technology. Get your act together Philips, et al!

I have had an identical experience to Doug Ratcliff who also reviewed this product. Incredibly slow response to commands not to mention the skipping, resetting, and locking up altogether. I wish I had read his review before I bought my unit. Since I'm 11 days past the 90 days, it's going to cost about 1/2 what I paid for the unit (plus shipping) to get another one which is guaranteed not to be a NEW unit, just one that has been "remanufacutured" which I think means "repaired." Maybe I'll get one of Doug's returned units that has been repaired.

I thought a manufacturer like Philips would be roughly equivalent to other major brands. The 782C is pure junk. I couldn't play 75% of DVDs I tried. Commands took a looong time to execute. And when you entered another command while it is thinking about the current command, it could lock up. The CD mode played all the CDs I tried, but compared to my CD-only Sony changer, it was like going back to the early 80's in technology.

On the otherhand, my JVC DVD worked excellently and played all the DVDs I couldn't watch on the Philips 782C.

I have had the same problems as the other reviewers. DVDs that won't play (for example, did you know that it won't play ANY Disney DVD? It's true), skipping, freezes, won't play CD-Rs, VCDs, or CD-RW.

I bought one of these for Christmas, after a week it started skipping. fortunately Amazon extended their return policy and I returned it. Unfortunately, I bought another.... AND IT"S DOING THE SAME @*

I have not been able to watch half of the DVD's I've rented. The other comments on this page are absolutely true. Poor performance. Skips all the time. I wish I had read these comments before I bought it!!

I got this DVD player as part of a Philips home theater system. I returned the first one because it did not play many DVDs, locked up, wouldn't load some DVDs and CDs. It also made a load sound at times when it was loading and couldn't figure out what to do. I sent it back to Philips and they sent me another that was even worse!!... I finally gave up and bought a Samsung DVD player that hasn't had any problems. That shows that it was not my DVDs or CDs but the poor Philips product. I would NEVER buy another Philips product there Customer Support was also terrible!!...

I've bought some junk electronics before in my time but this is as close to the bottom of the barrel as you can scrape. Out of the box it wouldn't play ANYTHING, whether it was a regular DVD or any of the two dozen types the manual says it won't support (CD-R, DVD-ROM, et cetera et cetera). I immediately returned it and got a five-disc Toshiba changer that was the exact same price, and it worked perfectly from the moment I turned the power on. Philips used to make good smeg, but their motto was wrong about this one: it's NOT getting better all the time.

I got this DVD for christmas and the thing has never played a whole movie all the way through. I'm on my third unit in 14 months, and Philips won't refund or give me a different, or even a new model, just sombody elses problem (reconditioned). Customer support is among the worst that I have ever come across.
If you want a good DVD stay the hell away from this model, and probably anything Philips