Philips PCRW804K17 CD-RW Drive

by Philips

Product Details

Product Manual [329kb PDF]

• Shipping Weight: 1 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000056SQ1
• Item model number: PCRW804K
• Average Customer Review: 1.8 out of 5 stars  See all reviews (16 customer reviews)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: September 4, 1973

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

1.0 out of 5 stars Philips PCRW804K17, October 23, 2002

By 

"dwarmuth" (WI) - See all my reviews

This review is from: Philips PCRW804K17 CD-RW Drive (Personal Computers)

This thing is a piece of junk. It worked OK for about a year, only ruining 5 or 6 CDRs. Then one day it started opening and closing on its own, almost constantly, every time my computer was on. It's like it was sticking its tongue out at me! It hangs up every time I try to burn a CD now.

I called Philips tech support, but they told me it would cost me ($) to talk to them, since it was out of warranty, and they couldn't guarantee the expensive conversation would solve my problem. Then they referred me to their cryptic website, where I could supposedly get free tech support. I have emailed them with my problems, but no one from Philips has contacted me. They probably know they have a lemon on their hands, and are scared of all the angry customers. Seeing all the bad reviews on this site just confirms that.

2 of 2 people found the following review helpful:

1.0 out of 5 stars Do not buy this!, July 10, 2002

By 

Jennifer L. Tokarev (Columbia, SC) - See all my reviews
(REAL NAME)   

This review is from: Philips PCRW804K17 CD-RW Drive (Personal Computers)

I bought this drive 1.5 years ago because it had both good price and a well known brand name attached to it. It did have some quirks like hanging my system now and then and ruining a few disks but it worked well nevertheless. All of a sudden it quit working yesterday! It first stopped detecting CD-R's and then, over the span of one day, stopped working alltogether. Sometimes I can open the tray when the system freshly boots but that's all. It just sits there and clicks non-stop. When I tried to find some information on Philips web site it looked as if they never produced this drive at all. There was no information about it whatsoever on their website.

I guess I was luckier than most since my drive worked for 1.5 years but I didn't burn a huge volume of disks on it. So the price per CD burned turns out to be quite high when you factor in the price of the drice that I have to throw away.

Shame on Philips for producing a product of such poor quality. Get some other brand. There is plenty to choose from.

2 of 2 people found the following review helpful:

1.0 out of 5 stars Exercise caution, May 3, 2002

By 

William Phillips (Panama City, FL USA) - See all my reviews
(REAL NAME)   

This review is from: Philips PCRW804K17 CD-RW Drive (Personal Computers)

I purchased this type of CDRW and had problems from the start. The store I purchased it from refused to accept it back unless the manufacturer provided proof it was defective.
When I contacted the Philips Tech group, all I received was automated messages about how to install the device and a number to call if that didn't work. When I called the number, they told me my operating system was defective. When I installed a different operating system and the CDRW still didn't work, they told me it was my computer. when I replaced my computer, they told me the warranty was over. When I went to look for technical data on the CDRW, the Philips USA website was unable to locate the CDRW type PCRW804K17 or even PCRW804. I would recommend trying a product from a different company. My CDRW does make a moderately good placeholder for an empty computer bay.