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Product DetailsColor: Silver
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Product Description
Color: Silver
Trips to the coffee shop are a thing of the past when you use the Saeco Vienna Plus RI9737/20 Automatic Espresso Machine. Using OptiDose technology and the Aroma System pre-brewing cycle, you can tailor the strength and consistency of your espresso. A Pannarello steam wand lets you froth milk perfectly, while removable parts make it easy to keep this machine clean.
Produces Rich Crema and Aroma
Insisting on bean-to-cup quality, the Vienna Plus machine brings Italian-quality espresso right into your home. With the touch of a button, you can get true Italian espresso, with its signature dark color, rich layer of crema, fragrant taste, and intense aroma.
The optional Aroma System pre-brewing cycle injects hot water into ground coffee to maximize flavor extraction. To further customize your espresso, use OptiDose technology to choose the amount of beans ground per cup--from 6 to 9 grams.
Fresh Espresso at the Push of a Button
Use the dial on the Vienna Plus to choose any serving size from 1 to 8 ounces and simply push a button for your ideal drink. An integrated Pannarello steam wand makes it easy to froth milk exactly as you like it and dispenses hot water for other beverages.
Removable Parts for Easy Cleaning
The Vienna Plus is designed for easy maintenance--its drip tray, dregdrawer, and 57-ounce water tank are removable. The brew group can be also removed for cleaning so you don't have to use chemicals inside the machine. The machine's adjustable conical burr grinder is durable and requires no special care.
Philips Saeco machines switch off automatically one hour after use.
Warranty Information
All Philips Saeco machines are tested with coffee. Although they have been carefully cleaned there might be some coffee residue in the machine. We guarantee however that the machine is absolutely new and recommend that you read the instructions before use.
The Saeco Vienna Plus is backed by a limited one-year warranty.
What's in the Box
Saeco Vienna Plus RI9737/20 Automatic Espresso Machine (silver), removable water tank, cleaning brush, and instructions.
Removable water tank
for easy cleaning and refilling.
for easy cleaning and refilling.
Easily removable brew group
for chemical-free cleaning.
for chemical-free cleaning.
Save Money Versus Coffee Shops
Ever wondered what you could be saving if you made your coffee at home
rather than going out for it every time?
Recommended Accessories
Espresso Maintenance Kit
Decalcifier
Barista Basic Kit
Available Extended Warranties for This Appliance
Color: Silver
Customer Reviews
Most Helpful Customer Reviews
107 of 108 people found the following review helpful
By Evan Getz
Color Name:Graphite
I recently purchased a Vienna Superautomatica as an inexpensive second espresso maker. The first thing I noticed is that it is Italian made like many of the great espresso machines. The body of the Vienna is "graphite" plastic, and while it does not feel first class, it somehow has a pretty sturdy feel to it. I also like that the footprint is pretty small thus taking up little counter space.
I opened the manual, which is not particularly clear, but need not be on account of very simple operation. The Vienna has three buttons--on/off, coffee, and steam. It also has a steamer control knob and a water volume knob.
I turned on the machine after filling the coffee and water tanks. The buttons feel Italian--you'll know what I mean if you've owned an Alfa Romeo. They are a bit clunky next to my old Capresso C1000, but they work well (for now).
The Vienna takes a couple of minutes to warm up--I don't mind this for reasons I'll reveal in a minute. The coffee spout is adjustable up and down to accommodate a large variety of cups and mugs. Once it's ready, the coffee light stops blinking. I push the button and it begins to grind the coffee. The noise level of the machine is louder than my Capresso, but not too bad. You might wake up the house with it in the morning, but my child stayed asleep. Once the coffee finishes the grind, the Vienna immediately begins making espresso.
My first impression was that I saw a lot more steam coming from the coffee than my Capresso. I am hopeful. The coffee also looked a bit thicker than the Capresso. After the Vienna finished I observed the cup: nice crema, plenty hot, and smells like the genuine article. I gave it a taste--wow, step aside Capresso, this espresso is richer, hotter, and a lot closer to coffee bar espresso. Next I took a sip. Ah yes, the cup holds rich chocolatey espresso. If you are sort of a coffee snob, you'll like what you taste. The coffee is much richer than the Capresso, which I attribute to hotter water and fuller extraction.
I'm sure that the Vienna will not make good enough espresso for some folks, but to me, it still tastes better than Starbucks. It was more than $100 cheaper than my Capresso and frankly makes better espresso. I cannot yet speak to the durability of the machine, but the Vienna is now my favorite inexpensive espresso maker.
I opened the manual, which is not particularly clear, but need not be on account of very simple operation. The Vienna has three buttons--on/off, coffee, and steam. It also has a steamer control knob and a water volume knob.
I turned on the machine after filling the coffee and water tanks. The buttons feel Italian--you'll know what I mean if you've owned an Alfa Romeo. They are a bit clunky next to my old Capresso C1000, but they work well (for now).
The Vienna takes a couple of minutes to warm up--I don't mind this for reasons I'll reveal in a minute. The coffee spout is adjustable up and down to accommodate a large variety of cups and mugs. Once it's ready, the coffee light stops blinking. I push the button and it begins to grind the coffee. The noise level of the machine is louder than my Capresso, but not too bad. You might wake up the house with it in the morning, but my child stayed asleep. Once the coffee finishes the grind, the Vienna immediately begins making espresso.
My first impression was that I saw a lot more steam coming from the coffee than my Capresso. I am hopeful. The coffee also looked a bit thicker than the Capresso. After the Vienna finished I observed the cup: nice crema, plenty hot, and smells like the genuine article. I gave it a taste--wow, step aside Capresso, this espresso is richer, hotter, and a lot closer to coffee bar espresso. Next I took a sip. Ah yes, the cup holds rich chocolatey espresso. If you are sort of a coffee snob, you'll like what you taste. The coffee is much richer than the Capresso, which I attribute to hotter water and fuller extraction.
I'm sure that the Vienna will not make good enough espresso for some folks, but to me, it still tastes better than Starbucks. It was more than $100 cheaper than my Capresso and frankly makes better espresso. I cannot yet speak to the durability of the machine, but the Vienna is now my favorite inexpensive espresso maker.
107 of 114 people found the following review helpful
By Donna Tate
Color Name:Silver
Vienna Plus is my third fully automatic machine. I loved my first, Saeco original Vienna, hated the second, Saeco Incanto classic. The original Vienna worked for 3 years every day, making consistently good espresso before the pump gave. I should have paid for repair, but I succumbed to that stainless steel twinkle and went for Saeco Incanto classic. More expensive for sure. Worse, better said inconsistent, coffee quality, constant small problems relating to built quality concerning the brew group, the grinder and the steamer wand. After a year of irritation a pump seal has failed while making espresso, nothing like a small explosion in the kitchen in the morning, I tell ya. Well, gone back to the trusted Vienna, now with the plus in the name. Good old days are here again .... Compared to previous- it is a lot quieter, when both grinding and steaming, it is also a lot quicker to warm up then before, steam is ready a mere 15 seconds after pushing the button. Espresso has a beautiful rich crema right out of the box, I didn't have to experiment with grind setting at all. The steaming wand (Panarello) has been redesigned and is now foolproof maker of perfect frothed foam. For the newbie I would like to add that I spent a lot of effort to find the right roast - tasted more than a few before I settled on one (Peerless Coffee Espressp Perfection) that I buy now in 5 lb. bags and keep in the freezer. I should for fairness add that I never want any other coffee through the machine like some decaf or flavored stuff, so I don't miss the alternate ground coffee option that Incanto had. My priority has always been flavor and consistency and that the Vienna Plus delivers. My friends drive miles to "see me" and, by the way, get a cup of espresso, praising each one as "this is the best espresso in the world". If that is what you desire, don't get mesmerized by stainless steel shine or computerized display magic and save yourself some money by getting this machine. You won't regret it. And I am unanimous in that. ;)
31 of 33 people found the following review helpful
5.0 out of 5 stars
A Great Cup of Joe: A Saeco Vienna Plus Super-Automatic Espresso Machine Review
September 20, 2010
Color Name:Graphite|Amazon Verified Purchase
We owned a Saeco Vienna Deluxe since January 2004, but decided to purchase a newer model in September 2010. The Vienna Deluxe served us well for six and a half years, but was beginning to show its age. The Saeco Vienna Plus is the updated version of the Vienna Deluxe.
Saeco's Vienna Plus super-automatic espresso machine is simple to use. Add up to 57 oz filtered cold water to the reservoir, up to 12 oz beans in the hopper, and then turn the machine on. While warming up, adjust the volume dial for a 1 to 6 oz pour. Once ready, press the coffee button once to make an espresso or twice for a double shot or two espressos. If a latte is desired, press the steam button after the espresso has finished brewing and turn the steam knob to activate the pannarello to steam the milk. Turning the steam knob without pressing the steam button will produce hot water from the pannarello instead.
The perfect espresso may require adjusting a couple dials in the hopper. A strength dial controls the amount of grounds used per cup. A second knob controls the grind's coarseness. These settings are typically adjusted once then left alone if you chose to alter the factory setting. The factory settings work well for us, so we didn't adjust these controls.
Maintaining and cleaning the Vienna Plus espresso machine is just as simple. Cleaning consists of a weekly (or after every 15 pucks) wipe down of the machine, rinsing off the brew group with warm water, and emptying and washing the drip tray and grounds drawer. Incidentally, the used coffee grounds are beneficial to soil when spread out in the gardens or lawn. Once every three months, running descaler through the boiler keeps the inner workings in good condition.
A common complaint about Saeco Vienna espresso machines is the outer plastic cabinet. The durable plastic cabinet was not a problem for us on the old machine, as it didn't chip, crack, or break with normal use. The Veinna Plus uses the same plastic material for the outer cabinet, and is probably used to keep the cost down. The internal workings, like the stainless steel boiler, are hidden from view and use more expensive materials.
Another complaint I've read about is the grinder getting clogged. Our local coffee shop advised us not to purchase oily beans like many flavored coffees. If you enjoy flavored coffee, add syrup to the cup instead. Choosing the right beans, and regular cleanings has kept us from experiencing this problem.
Compared to the Vienna Deluxe, the Vienna Plus super-automatic espresso machine has an updated look, but operates the same and is similarly sized. However the Vienna plus is quieter, and the pannarello has been improved for easier and more consistent frothing.
Ultimately, the Vienna Plus super-automatic espresso machine is simple to use and maintain; plus produces a great tasting espresso and Americano. If you're looking for a fully automatic espresso machine, this one is definitely worth considering.
PROS:
Fresh quality coffee made at the press of a button
Makes consistently great tasting coffee/espresso
Simple to use
Easy to clean/maintain
Biodegradable waste is great for the garden
CONS:
This espresso machine is sure to spoil its owners
Cannot handle large quantities quickly
Saeco's Vienna Plus super-automatic espresso machine is simple to use. Add up to 57 oz filtered cold water to the reservoir, up to 12 oz beans in the hopper, and then turn the machine on. While warming up, adjust the volume dial for a 1 to 6 oz pour. Once ready, press the coffee button once to make an espresso or twice for a double shot or two espressos. If a latte is desired, press the steam button after the espresso has finished brewing and turn the steam knob to activate the pannarello to steam the milk. Turning the steam knob without pressing the steam button will produce hot water from the pannarello instead.
The perfect espresso may require adjusting a couple dials in the hopper. A strength dial controls the amount of grounds used per cup. A second knob controls the grind's coarseness. These settings are typically adjusted once then left alone if you chose to alter the factory setting. The factory settings work well for us, so we didn't adjust these controls.
Maintaining and cleaning the Vienna Plus espresso machine is just as simple. Cleaning consists of a weekly (or after every 15 pucks) wipe down of the machine, rinsing off the brew group with warm water, and emptying and washing the drip tray and grounds drawer. Incidentally, the used coffee grounds are beneficial to soil when spread out in the gardens or lawn. Once every three months, running descaler through the boiler keeps the inner workings in good condition.
A common complaint about Saeco Vienna espresso machines is the outer plastic cabinet. The durable plastic cabinet was not a problem for us on the old machine, as it didn't chip, crack, or break with normal use. The Veinna Plus uses the same plastic material for the outer cabinet, and is probably used to keep the cost down. The internal workings, like the stainless steel boiler, are hidden from view and use more expensive materials.
Another complaint I've read about is the grinder getting clogged. Our local coffee shop advised us not to purchase oily beans like many flavored coffees. If you enjoy flavored coffee, add syrup to the cup instead. Choosing the right beans, and regular cleanings has kept us from experiencing this problem.
Compared to the Vienna Deluxe, the Vienna Plus super-automatic espresso machine has an updated look, but operates the same and is similarly sized. However the Vienna plus is quieter, and the pannarello has been improved for easier and more consistent frothing.
Ultimately, the Vienna Plus super-automatic espresso machine is simple to use and maintain; plus produces a great tasting espresso and Americano. If you're looking for a fully automatic espresso machine, this one is definitely worth considering.
PROS:
Fresh quality coffee made at the press of a button
Makes consistently great tasting coffee/espresso
Simple to use
Easy to clean/maintain
Biodegradable waste is great for the garden
CONS:
This espresso machine is sure to spoil its owners
Cannot handle large quantities quickly
Most Recent Customer Reviews
5.0 out of 5 stars
fixed the leak
I received a Vienna Plus as a Christmas present in 2012. The wife and I love it. It makes great expresso/cappuccino. Read more
Published 5 days ago by Spanner
1.0 out of 5 stars
FAIL
DOA - nearly one year to the day of purchase. Could have sent it in for warranty repair but chose to save the shipping on my dime and dispose of it instead. Read more
Published 25 days ago by Casual Guru
5.0 out of 5 stars
Don't forget the accessories you'll need...
I am only writing this "review" to help those that are new to the at-home espresso arena. I recently purchased an automatic espresso machine and I didn't realize how many... Read more
Published 26 days ago by Cayden Thacker
5.0 out of 5 stars
I LOVE LOVE IT!!!!
I had one that lasted me over 15 years and I had to say good-bye. There was nothing I could do to fix it. You can not go wrong with this machine. Read more
Published 1 month ago by Shaw
3.0 out of 5 stars
Good espresso, but unreliable machine...
This machine does exactly what I want it to - a great automatic up of espresso- but from the first day it leaked out into the front tray every time
I made a cup. Read more
I made a cup. Read more
Published 1 month ago by Carol Derov
5.0 out of 5 stars
A perfect cup every time!
The Vienna plus is fast, responsive, easy to use, and a wonderful motivation to wake up and start the day right every morning!
Published 2 months ago by gigireads
5.0 out of 5 stars
Makes perfect espresso and cappuccino
I absolutely love my Saeco. I use the machine to make espresso and cappuccino, and no matter what, it delivers perfection every day. Read more
Published 2 months ago by Claudia
1.0 out of 5 stars
Look for another not this one
After just three months of owning this machine, and following the maintenance instructions, it malfunctioned and we had to send it in for factory service. Read more
Published 2 months ago by Lisa Warinner
3.0 out of 5 stars
I had to repair a leaky seal on the water tank after only a few days...
I purchased this machine to replace a machine me and my wife received as a gift several years ago and worked well until it deloped a water leak at the rubber seal on the bottom... Read more
Published 2 months ago by Solarus Hydrolius
5.0 out of 5 stars
Outstanding coffee machine that makes superior coffee for true coffee...
Great product and simple to use, burt brews excellent coffee. The flavor and aroma that you smell when the coffee is brewing just makes this a great experience.
Published 2 months ago by Richard Gosch
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