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  • Philips VOIP 321 Skype Dual Phone Single Handset ( VOIP3211G/37 )
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Philips VOIP 321 Skype Dual Phone Single Handset ( VOIP3211G/37 )

by Philips
| 4 answered questions

Available from these sellers.
  • Make or take free Skype calls as well as normal landline calls
  • Directly access your Skype contacts list with the press of a button
  • As easy to use as a standard cordless phone
  • Stores 50 names and numbers
  • Programmable ringtones distinguish between Skype and landline calls
1 new from $114.99 5 used from $67.95 1 refurbished from $79.99

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Technical Details

  • Speakerphone
  • Minimum RAM: 128

Product Details

  • Product Dimensions: 12.7 x 8.9 x 3.5 inches ; 2.4 pounds
  • Shipping Weight: 2.4 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B000FZXHL4
  • Item model number: VOIP3211G/37
  • Average Customer Review: 3.1 out of 5 stars  See all reviews (57 customer reviews)
  • Amazon Best Sellers Rank:
  • Product Warranty: For warranty information about this product, please click here
  • Date first available at Amazon.com: October 2, 2001

Product Description

Product Description

Philips VOIP3211G/37 DECT 6.0 VOIP PHONE SYSTEM (1-PHONE BUNDLE) 1-PHONE BUNDLE; MAKES & RECEIVES SKYPE VOIP CALLS; MAKES INTERNET OR STANDARD PHONE CALLS; 50-CONTACT ADDRESS BOOK; AMBER DISPLAY & BACKLIGHTING; SPEAKERPHONE; UP TO 100-HOUR STANDBY TIME & 10-HOUR TALK TIME; ACCESS TO YOUR SKYPE CONTACT LIST FROM ANYWHERE IN THE HOME; CALL MANAGEMENT FEATURES INCLUDE CALL WAITING CALLER ID, CALL ON HOLD, MESSAGE WAITING & CALL TRANSFER;HANDSET KEYS INCLUDE LINE, DIALING KEYPAD, PHONEBOOK, CALL LOG, REDIAL, SKYPE & LOUDSPEAKER;AMBER BACKLIT;10-CALLS REDIAL LIST CAPACITY;10 MELODY RINGERS WITH LANDLINE OR INTERNET CALL DISTINCTION

From the Manufacturer

Call for free

With the VOIP 321 you can make free Skype calls as well as normal landline calls. You can make and take calls on both networks from one single handset, and you can see who is on-line without going to the PC, just by looking at the display.

Features

  • Free calls worldwide via Skype to any other Skype users: With Skype you can enjoy making free calls all over the world to any other Skype users. Skype, SkypeOut are trademarks of Skype Limited. Windows XP/2000 through Broadband. PC should be switched on and Skype connected.
  • Direct Skype key to access your contacts list: With a single press on the Skype key, you can directly access your Skype contacts list. The list of the users currently logged on to Skype is displayed and you can see their online status. This Skype key also enables you to take the line (once the contact selected) and to make a Skype call (Skype & SkypeOut).
  • Skype conference calls with several friends
  • Make or take calls via Skype
  • Make or take calls via landline
  • Low rate call cost on standard phone numbers via SkypeOut
  • Skype contacts list accessible anywhere at home
  • As easy to use as a standard cordless phone


Customer Questions & Answers

Customer Reviews

Great sound quality and even better range this phone works much better than I imagined.
Mightymoose
I did everything possible to get this phone working (USB hub firmware upgrade, all Vista updates, latest software from Philips, etc.), but it just wouldn't work.
Rick
I got the phone with the understanding that I would use it for SKYPE so I never expected it to work when my computer is off and I'm not logged into skype.
Renaldo O. Malcolm

Most Helpful Customer Reviews

35 of 35 people found the following review helpful By Mightymoose on December 16, 2006
Great sound quality and even better range this phone works much better than I imagined. The phone has a feel of quality. I agree with the comments made by grn4jd and I should add that grn4jd's comments made me realize how to dial directly from the handset. The fault that people are making about dialing directly is because of the bad documentation, also Philips tech support is not great about how to configure the phone not to disable the computer speakers. I actually found the fix to this at Philips online Knowledge base. I won't go in the details but it has something to do with going into Control Panel>Sounds and also you need to go into Skype>tools>options>sound devices and choose "Audio in, Audio out & Windows default device" then reboot. As far as dialing out directly from the phone, it's simple, dial the prefix 001 then the 10 digit number then press the red Skype button. The only thing wrong with this phone is that the computer needs to be on for it to run Skype and there are phones out there than run independent of the computer but their not for me because they make Skype the default connection over the landline phone.
EDIT: I am editing my review to add a comment. The reviews of this phone are interesting, this phone seems to get either 5 stars or 1 star and I chalk that up to people figuring out how to dial directly out and also to those that didn't figure out how to fix any conflict with the phone and sound cards. Definitely this phone easily dials out using Skype directly. I posted my solution to dial the prefix 001 and the reviewer Matt B. posted another solution that looks even easier than my solution. Also with some aggravation, I believe the sound card conflict can always be solved. The solution lies within ControlPanel>Sounds and the Skype Toolbar.
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20 of 21 people found the following review helpful By grn4jd on November 19, 2006
Verified Purchase
Bought this phone to work with my laptop at the office, and so far it is working really well. I can call from anywhere in the office (which is about 20,000 sq ft), and reception is great. Interface with Skype 2.5 works great, and it is pretty easy to browse thru your Skype contacts list on the phone. There are only a few minor issues so far:

. Skype 2.5 allows you to view you MS Outlook contacts within the Skype application, but these contacts are not displayed on the phone.

. I have to turn off the phone software when undocking my laptop, because Windows XP doesn't like to let you undock or hibernate with an active USB connection.

. The instructions don't tell you how to make an outbound SkypeOut call instead of the landline. I finally figured out that you have to hold down the 0 key (which is +) -- always prefacing the phone number with the + will initiate an outbound SkypeOut call.

UPDATED: A few of the subsequent reviewers have said that the information on SkypeOut calls is not true. You have to push the red Skype button on the phone to initiate the SkypeOut call. Pushing the green Talk button will dial the number (even with the + prefix) using the landline.

If you are in the Skype Contacts list, you can also push the red Skype button to call the selected contact.
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28 of 32 people found the following review helpful By Andrew I. Munro Sr. on May 3, 2008
I already had the Philips 3211 Cordless, which actually plugs directly in to my computer, the great bonus with the Linksy CIT400 is it plugs directly into your wirless router, so your computer does not need to be on to use Skype, unlike the Philips.
The other bonus with the CIT400 is once you have programmed the phone (a child could do it), when you dial a landline you don't have to even dial an area code, providing you are calling a number with the same local area code as yours - so it's back to 7 digit dialing - what a treat. However, this is exclusive to the types of phones you plug into the router , all of the phones you connect to your computer (including the Philips 3211) have the big drawback that when calling a regular landline, even in the USA, you have to prefix it with the Country code (ie 001).
I have both types, in two different locations, if you're on a budget and don't mind dialing some extra numbers prior to making landline calls and your computer is on all the time - the Philips 3211 will work OK for you.
If you don't mind investing a few extra bucks, the CIT400 makes life much easier and will work regardless of whether your computer is on or not.
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10 of 10 people found the following review helpful By M. J. B. on December 31, 2006
You most certainly can make out bound calls using Skype even when they are not in your contact list!

1. Press and hold "0" till a "+" shows up.

2. Dial the number including country and area code.

3. Hit the Skype button, not the green talk button.

Skype then dials your number even if you do not have it in your contacts. This is a great phone!
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9 of 10 people found the following review helpful By 13roots on May 15, 2009
I have been an Amazon customer for many many years, but I have not written a review until now largely because there are some misconceptions from other reviewers about this device's compatibility with Vista that I think are negatively affecting the reviews.

I purchased this phone primarily for use with Skype because I was tired of having to sit at my desk with a headset. I don't have a traditional phone line, so I cannot comment on any issues the phone might have with dual modes. I don't know how it compares with other VOIP phones and I purchased it used at a very attractive price and I use it strictly for making calls through Skype. Also, I work with computers so I am comfortable installing components and drivers.

I was aware before buying the phone that it uses a USB connection and requires the computer to turned on always and for Skype to be running. I was also aware of some compatibility issues with Vista but after reading through the forums on Skype and saw that many users were running it on Vista without problems, I felt sure I could get it to work.

Misconception 1 - Does not work with Vista
The phone in fact DOES work with Vista and I have mine running on Vista Business right now using the V3.8.3 drivers from Philips and Skype V.4.0.0.206. In all fairness, it is not a simple plug-n-play installation for most users.

After downloading the latest Vista drivers from the Philips website (V3.8.3 released September 2007) and installing it, like most people I noticed that in my Device Manager the phone showed up with a yellow exclamation point and an error message "Device Cannot Start (Code 10)". If you google that error you will soon find that it is a generic error that affects many different products running in Vista.
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