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Philips TSU9400 Pronto Universal Remote Control (Discontinued by Manufacturer)

by Philips
16 customer reviews

Currently unavailable.
We don't know when or if this item will be back in stock.
Currently unavailable. We don't know when or if this item will be back in stock.

Technical Details

  • Touch Sensitive Screen
  • Minimum RAM: 64

Product Description

Enjoy the familiarity of a premium cordless phone design with the convenience and affordability of Skype. Take personal calls around the house, or share with the family by switching to speakerphone. You can check your voicemails, call your contacts, or place SkypeOut calls to regular phones with required Skype service - all from the handset. It has an illuminated LCD and features hands-free speakerphone option. The includes belt clip and headset jack provide versatility for any calling situation.

Product Details

  • Product Dimensions: 3.9 x 6.2 x 1.3 inches
  • Shipping Weight: 2.2 pounds
  • Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B000VV9ZJU
  • Item model number: TSU9400
  • Average Customer Review: 3.3 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank:
  • Product Warranty: For warranty information about this product, please click here
  • Date first available at September 10, 2007

Customer Reviews

Most Helpful Customer Reviews

23 of 24 people found the following review helpful By N. Gopal on July 12, 2008
I am a professional installer and I have installed many pronto units for my clients. I have been installing prontos for over 10 years.

The unit is nice looking.
It is ultimately customizable in that every icon, image, background, etc. can be customized with your own images. The display contrast is very good and there are a number of 'hard' buttons (soft buttons are the ones that are configured on the touch screen) to control almost any aspect of your home theater system. It definitely takes a day to program the unit (it is basically unusable out of the box as the pre-configured devices are for Philips branded AMP, TV, etc.)

Complicated setup - Not for the novice. It will take over a day to get it working on your system (as you have to learn how to use their software to configure the device) and beleive me that explaning the options and how to use the unit to a client takes longer than actually programming the unit. The software does feature a 'simulation' mode where you can test your screens and navigation on the computer before you download the configuration to the unit via USB. The body of the unit is VERY Slick and slippery - it is coated with a clear epoxy that is very hard to hold and the unit WILL break if it hits your tile floor. Unsure about the battery life, but I expect it is a battery drainer with it's high-contrast display. The unit is quite large (not as big as the TSU-7500 in width), but still quite large. The current price on Amazon ($699) is not bad as the old discontinued TSU-7500 also used to cost $699. This is a much better unit than the TSU-7500.
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30 of 33 people found the following review helpful By E. D. Walton on March 23, 2008
The Philips TSU9400 is a very impressive remote control, capable of many things when configured correctly.

HOWEVER it is not a Logitech Harmony (I also own a Harmony 990) or another consumer targeted universal remote. This is neither a criticism, not a complement. This is targeted towards either AV installation specialist or very advanced users.

On the plus side it offers a large touch screen and enormous configurability. The device can be programmed to do almost anything using JavaScript. The configuration/programming tools are fairly good.

On the negative side, you may have to program the device in JavaScript or have to dive through huge databases of IR (infrared) codes for devices. Much of the database is not very easy to navigate. This is one area Philips aught to improve.

All in all, this is a very impressive remote, but count on spending a number of hours setting it up. If you are not comfortable writing some JavaScript you may be limited on what the remote can do.

Also check out the forums at [...] for more information.
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10 of 10 people found the following review helpful By gmeyer on July 24, 2008
First off, I rated this product 4 instead of 5 stars for being pricey. Not the best value considering I paid around $800 for it including the RFX-9400 RF extender.

That said, this is one great universal remote. I am not a professional installer but I am reasonably computer literate and comfortable enough setting up and configuring my home theater gear. If I can set this thing up, anyone can. It just takes more time and it pays off handsomely if you do a lot of homework first. As the other reviewers indicated, it does not come set up out of the box. Before I attempted to set it up, I read the instructions many times, got on the fantastic website, read the many Pronto Professional posts, and downloaded the outdated but still useful Pronto Setup Guide. Then, I played with the Pronto Configuration software for about an hour a day for two weeks. Finally, I jumped in, used the powerful learning feature to learn commands from my 6 other remotes, and started making modest changes to the macros and graphics already loaded in the sample .CCF file. In all, it took me about a good month to get a useable configuration I was comfortable enough with that would allow me to put away the other remotes and allow other family members to use it without trouble. Now, I just tweak it now and then to make further use of its capabilities. Each time, it gets easier. There is no "programming" involved if you don't want to get too fancy. It's just a matter of following available menus and features contained in the software. There is the ability to take advantage of the Prontoscript commands that can be truly programmed into it, but it's only necessary if you want to get into some serious power capabilities. So far, we haven't needed to take advantage of that powerful feature.
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8 of 9 people found the following review helpful By Dude From MI on December 22, 2008
I purchased this remote when I put my new surround system in the house. The software (ProntoEdit)that is used to program the remote is very easy to use once you understand the whole process of the programming. Basically, you have screens that you put graphics [buttons] on and assign them functions. The easiest thing to do is to play with the templates that come with the system. Phillips has provided the remote codes for literally hundreds of existing remotes for industry products. For me, unfortunately, not one of my electronic pieces was listed probably because they are all very new and/or too esoteric items. This is no problem at all as the remote (software) can easily learn any code simply by attaching the USB cable that came with it to the Pronto and your computer and selecting to learn the code by pointing your old remote at the Pronto and pressing the key you wish to learn. You can have it learn an entire remote in 10 to 20 minutes depending on how fast you can type the descriptions. It's simply amazing how cool this thing is and the flexibility you have to make it do what you want and look how you want it. With the software, you can change anything on the remote any time and simply upload it to the remote. You will be using the remote and decide that you would like to move a key or have a new one on your layout. This is something that you can do easily. If you have a laptop computer, it's even nicer. You can sit in your easy-chair on a Sunday afternoon watching TV and get your remote programmed the way you like it. It will take more time than that if you have several remotes to set up as you will probably change the menus and button designs a time or two before you get things laid out the way you want them. At any rate, this remote will do it all.Read more ›
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