Review
"Bailey's silver bullets are right on target when it comes to what makes an effective leader today." --
Dr. Stephen R. Covey, author of The 7 Habits of Highly Effective People"Few books offer straighter talk than Robert Bailey's." --
Roger Blackwell, Professor of Marketing at The Ohio State University and author of "Customers Rule! Why the E-Commerce Honeymoon is Over and Where Winning Businesses Go From Here""I've seen his style of leadership in action. It works. I recommend this book to you." --
Dr. Arthur Laffer, Laffer Associates, former member of President Reagan's Economic Policy Advisory Board "This book is a 'must read'" --
Martha Rogers, Ph.D., author of "The One to One Future: Building Relationships One Customer at a Time"
About the Author
Robert L. Bailey is the retired Chief Executive Officer, President, and Chairman of the Board of State Auto Insurance Companies. Headquartered in Columbus, Ohio, State Auto Insurance Companies has operations in 27 states. Under Mr. Bailey's leadership, the company became one of the best performers on the NASDAQ Exchange, and was listed in Investor's Business Daily as one of the 25 best insurance companies in the United States.