2014 Electronics Holiday Gift Guide
Qty:1
Plantronics Y-Splitter Ad... has been added to your Cart

Other Sellers on Amazon
Add to Cart
$27.78
+ Free Shipping
Sold by: America's Distributor
Add to Cart
$28.64
+ Free Shipping
Sold by: pcrush-outlet
Add to Cart
$28.77
+ Free Shipping
Sold by: Limited Goods
Have one to sell? Sell on Amazon

Image Unavailable

Image not available for
Color:
  • Plantronics Y-Splitter Adapter
  • Sorry, this item is not available in
  • Image not available
  • To view this video download Flash Player
      

Plantronics Y-Splitter Adapter


List Price: $38.99
Price: $27.50 & FREE Shipping on orders over $35. Details
You Save: $11.49 (29%)
In Stock.
Sold by American Telecom Headquarters and Fulfilled by Amazon. Gift-wrap available.
  • The Plantronics Y-Training cord / Y-Splitter cable allows two headsets to operate with one amplifier for training/monitoring purposes.
  • Both headsets can listen, but only one headset will have a live microphone.
  • The other microphone is muted. The red toggle switch allows the supervisor to control which microphone is live and which is muted.
126 new from $22.65 3 used from $26.28

Black Friday Deals Week in Computer & Tablet Accessories
Check out Black Friday deals on external hard drives, routers, keyboards, mice, tablet cases, and more. Shop now

Frequently Bought Together

Plantronics Y-Splitter Adapter + Plantronics HW261N Binaural Headset + Plantronics A10 Direct Connect Cable
Price for all three: $132.29

Buy the selected items together


Special Offers and Product Promotions

  • Buy Used and Save: Buy a Used "Plantronics Y-Splitter Adapter” from Amazon Warehouse Deals and save 32% off the $38.99 list price. Product is eligible for Amazon's 30-day returns policy and Prime or FREE Shipping. See all Used offers from Amazon Warehouse Deals.
  • Get a $150 Amazon.com Gift Card: Get the Citi ThankYou® Preferred Card and earn a $150.00 digital Amazon.com Gift Card* after $1,000 in card purchases within 3 months of account opening. Learn more.

Technical Details

  • Size (LWH): 7.25 inches, 5.5 inches, 0.38 inches
  • Weight: 2.56 ounces
  See more technical details

Product Details

  • Product Dimensions: 7.2 x 5.5 x 0.4 inches ; 2.6 ounces
  • Shipping Weight: 7.2 ounces (View shipping rates and policies)
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B00006B7RR
  • Item model number: 27019-03
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank:
  •  Would you like to give feedback on images?.


Product Description

Training Y-Connector allows two headsets to be connected to a single headset adapter, allowing trainers and supervisors to monitor agents calls.

Customer Reviews

4.9 out of 5 stars
5 star
10
4 star
1
3 star
0
2 star
0
1 star
0
See all 11 customer reviews
Share your thoughts with other customers

Most Helpful Customer Reviews

2 of 2 people found the following review helpful By Angel Wintrode on November 17, 2010
Verified Purchase
This item is the Y-connector that call centers use to train people. You connect one side to the cable coming out of the phone that normally goes to your headset, and the other end has two connectors, one for your headset and one for the trainee-trainer headset. You can toggle back and forth letting the trainee talk or just listen, allowing you to use the headset throughout the whole training process. I even leave it connected to a new employee for a while without me sitting next to them, allowing me to 'jack in' to their call anytime they need me to listen in. Exactly what I was looking for. I'm sure it works with other brand headsets, but we're using it with Plantronics and Cisco phones.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 1 people found the following review helpful By Justin on February 24, 2014
Verified Purchase
The Plantronics Y Splitter is an essential component to any business that likes to do on the spot coaching of staff that interact via phone with customers. This allows you to sit next to a rep and listen to their phone calls so that you can provide guidance and ensure quality levels.

We use them in my businesses so that we can give on the spot coaching. The coaching helps employees feel like we're hands on in improving their performance, and it also allows us to correct issues as they arise immediately instead of after the fact. Since it functions with the quick disconnect it allows quick and easy set up.

Overall, the quality of the product is decent. Likely a 3.5 - 4 star quality, but the pricing on the product dictated a higher scoring since it's very affordable

Just remember, short side to rep, long side to QA or whoever else is monitoring.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
By FATHER OF 3 on July 10, 2014
Verified Purchase
Use this daily in a call center. This one is for a new Supervisor not a replacement, if you need to train phone reps this is a great way to do so. Product is built very well and will last for years.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
By Qunbch911 on May 20, 2014
Verified Purchase
I purchased this for work, i couldn't get the boss to get us one so I got it myself, works great for training, I couldn't train without it.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
By Amazon Customer on May 16, 2014
Verified Purchase
Customer needed to train people to answer the phones. This cable allows them to listen in and if necessary take over the conversation. They love it.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
Verified Purchase
The Plantronics Y-Splitter Adapter is Necessary to help and train your staff. If you want to listen to the call/person your employee is currently speaking to, the adapter can help you "phone feed" or easily capable of switching the call so you can take over.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again


Want to discover more products? You may find many from plantronics splitter shopping list.
American Telecom Headquarters Privacy Statement American Telecom Headquarters Shipping Information American Telecom Headquarters Returns & Exchanges