Customer Reviews

Plantronics 63014-01 Handset Lifter Extension Accessory Pack

5 star:		(7)
4 star:		(6)
3 star:		(2)
2 star:		(0)
1 star:		(1)

 

 

Combined with the Plantronics CS50 cordless headset, the automatic lifter makes a great telephone answering alternative. Just push a button on the headset and the lifter picks up the receiver over 100 feet away. Gives great freedom when you have to answer the phone frequently.

First of all, I must start out by saying that I am a little surprised that this little mechanical device is even necessary with all of the technological advances out there these days. The HL-10 is kind of a "throw back to the seventies" in terms of its jerry rigging function. Having said this... Plantronics builds quality stuff and I am sure that there is a good reason for it. The device does exactly what it is supposed to do once you adjust it for your individual phone. I was a little concern that it would fit my phone but they include plenty of adjustment options to take care of any setup. I am using it with a Plantronics CS351N headset - which I love for it professional wireless function. I tested the HL-10 by picking up/hanging up the headset 10 times in sucession and the lifter raised and lowered the receiver successfully each time. That was good enough for me. Definitely worth the $ if you own a wireless headset and you roam around the house/office while talking on the phone.

The picture shown here is the handlifter assembly. Part No. 63014-01 is not the handlifter - it's only a couple of extra parts. The picture should depict the parts, not the actual lifter.

This product has one slight flaw. It worked flawlessly on my Avaya IP phone when I worked for a major metropolitan fire department as their Telecommunications Field Supervisor, but now that I work for a smaller company with a 1990's generation Premier phone system, it sits over the speaker and causes feedback when the speaker is used as an intercom. I am sure that this is a problem with the phone, but I gave this 4 stars because they could have designed it to take up less space on the phone or to pass sound without reflection which would have solved this problem. Be carefull if you are using a phone where the speaker is under the handset.

I am very happy with this product. I wish it would have come with better directions, however was able to unload them from the internet.

Tried the system without this little gadget and it was very cumbersome, had to pick up handset, lay it down, push button on headset. With this little thingy, just push the handset button, makes the whole system much more efficient and pleasurable to work with. If you buy the headset, buy this too.
Also, it's fun to watch the little lifter thingy go up and down on your pushbutton command!

The handset lifter works better than I imagined it would - it's quick! While it's a little bulky on the side and almost did not fit my work phone correctly, I McGuyvered it and I can't complain about how it performs. Buy the CS-10 kit with the HL-10 included and send me a thank you note later.

I've had this for over a year now, and it was relatively easy to install. I don't like the idea that I had to stick it to my current phone, so if I want to change phones, I'll have to find a way to un-stick the very well stuck-on lifter.

However, its amazing to hear it working from my basement to the 2nd floor of my house.

Sometimes, it over-shoots when hanging up the phone, and I have to adjust the lifter again(even though it was working fine for days before that)

Overally, pretty decent - surprised at how well it works in such a techno-driven society - that such a simple concept actually does the job.

I like it and would recommend it to others.

This is a MUST with the Plantronics wireless headset. It was easy to install and makes life so much easier at work. I researched prices all over the internet, and Amazon had the best prices for both the headset and the lifter.

The handset lifter was easy to install and worked as expected. The only caution is to make sure your handset is not heavy ( maybe a shoulder rest is attached to your handset, like we had), the lifter couldn't lift the handset with the attached shoulder rest. Once we took off the shoulder rest, it worked great!