Plantronics CS50 Wireless Office Headset

by Plantronics

Product Details

Data Sheet [168kb PDF]

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Product Manual [197kb PDF]

• Product Dimensions: 9 x 5.6 x 4.1 inches ; 1 ounces
• Shipping Weight: 1.4 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B0000CEPC8
• Item model number: 63120-20
• Average Customer Review: 4.0 out of 5 stars  See all reviews (78 customer reviews)
• Date first available at Amazon.com: October 2, 2001

Product Description

Amazon.com Product Description

The convenient Plantronics CS50 Wireless Office Headset System lets you take the conversation wherever you go with remarkable range and sound quality for crystal clear communications. The Plantronics CS50 combines the clarity of traditional corded technology with the mobility of wireless, so employees can move around the office to wherever business takes them--without interrupting or missing a call.

Plantronics CS50 Wireless Headset System Call controls at your finger tips; call answer/end, volume +/-, and mute Noise-cancelling microphone filters out background noise Remote ring detection Roam up to 300' from your office phone

Fully recharge in just three hours. View larger

The CS50 wireless headset let's you leave your desk without leaving your calls behind

The Plantronics CS50 Wireless Office Headset System brings the ultimate in mobility and sound quality for hands-free conversations to your desk phone. Totally wireless, the CS50 gives you up to eight hours talk time and the wireless convenience to roam up to 300 feet while having secure conversations. The headset continuously charges in the cradle, and when in use, taking or ending a call is as simple as pressing a button. Compatible with typical office or PBX-based phones, the CS50 headset can be worn on either ear or over-the-head for maximum, long wearing comfort.

One-Touch Control for Mobile Multi-Tasking

Whether you're conferring with colleagues, walking to the printer, or pouring a cup of coffee, there's no need to interrupt important calls. The Plantronics CS50 works up to 300 feet from a desk phone. Its convenient operation allows you to answer, end, and mute calls on the headset with the touch of a button.

Noise-Canceling Microphone for Clearer Calls

An extended boom and noise-canceling microphone filter out background sounds for heightened speech clarity. Enjoy the audio quality of corded handsets, but without the tether.

Up to 8 Hours of Talk Time

The CS50 gives you up to 8 hours of unencumbered talk time and the option of remote answering (with Plantronics HL10 Handset Lifter, sold separately), making sure you'll never miss calls when away from your desk or workstation.

Fast Recharge

Recharging time for the CS50 is quick: it fully recharges in three hours, and can achieve an 80% charge in just an hour and a half. Talk longer with less downtime.

Technical Specifications

• Talk Time: Up to 8 hours
• Standby Time: Up to 70 hours
• Range: Up to 300 ft
• Operating Frequency: 900 MHz digital
• Security/Privacy: Digitally encrypted
• Headset Microphone: Noise-canceling
• Headset Weight: 26 g
• Headset Controls: Volume, Mute, Call Answer/End
• Battery Type: Lithium Ion Polymer
• Battery Recharge Time: 1.5 hours (80%) / 3 hours (100%)
• Compatibility: Most office or PBX-based telephones
• Wearing Styles: Convertible: over-the-ear, over-the-head, behind-the-head (with accessory neckband)

What's in the Box

Headset, headband, earloops, AC charger, PerSono Suite software CD

Product Description

Wireless - Mono Input, Mono Output - Over-the-head, Over-the-ear

Customer Reviews

Most Helpful Customer Reviews

28 of 28 people found the following review helpful:

4.0 out of 5 stars Works great, no broken earpieces, October 20, 2004

By 

P. F. Nguyen (SF Bay Area) - See all my reviews
(REAL NAME)   

This review is from: Plantronics CS50 Wireless Office Headset

I ordered and received this headset from Amazon during the week of August 14th, and have been using it constantly since then. I have not experienced the problem with broken earpieces that others have been harping about, and my usage has been 3-8 hours a day, every day (minus a week of vacation in September).

I feel paranoid, though, and want to order extra earpieces from Plantronics as they do *look* flimsy.

I do have several gripes; one is that I get echo in the earpiece if I turn up the gain on the microphone too high, but I do not know if this is a problem with the headset, or my phone (Cisco 7960). Another nitpick would be to have some way to put the phone on/off hook w/o using the HL10--it's such an ugly hack...

All in all, the product performs perfectly as advertised, crystal clear communication, the earpiece is comfortable if you don't wear glasses (sometimes I don't wear my contacts and the earpiece can become uncomfortable with glasses on; the headband should rectify this, but I don't like headbands). This is a solid piece of kit that I would definitely recommend and buy again should the need arise.

PS. Why did Amazon raise the price on this lovely little item? ($165 -> $199) Regardless, this is still a great value.

18 of 18 people found the following review helpful:

4.0 out of 5 stars With some effort, works great at home too!, May 28, 2004

By A Customer

This review is from: Plantronics CS50 Wireless Office Headset

I wanted to go handsfree at home, so I bought this product. The first thing I realized is that the cs50 wouldn't work with my cordless phone. That's because it takes as input the wire that connects the telephone handset to the telephone base unit. So I tried using my corded phone. But that wouldn't work either because the wire could not be removed, this is a problem with most phones where the keypad is not in the base but is in the handset. So I bought another $20 corded phone (29318GE1) and the cs50 worked with it, but the other party could not hear me well. I tried several other inexpensive phones but the clarity was not there. In desperation I tried an expensive phone (an $80 29486GE2), the kind one has in the office, and the cs50 worked much much better with it. I still could hear an irritating echo, but that went away after some tuning. My efforts paid off and I am now very happy with the clarity and the convenience.

20 of 21 people found the following review helpful:

2.0 out of 5 stars Good idea, but earpieces break too easily, May 19, 2004

By A Customer

This review is from: Plantronics CS50 Wireless Office Headset

I've had this headset for about 2 months. The mouthpiece is very lightweight, and the sound quality is excellent. The battery life is as advertised -- you can talk all day without needing to recharge. I also purchased the phone lifter to be able to answer calls while away from my desk. The unit comes with interchangeable over-the ear attachments and an over-the head attachment that snap onto the earpiece/mouthpiece unit.

The high points of the unit stop there. I was used to using an over-the-ear Plantronics Tristar, and was surprised to see that the earpiece on the CS50 simply sits next to the ear and does not have any earbud-type capability for making it easy to listen in noisy environments. The over-the-ear attachment for the CS50 is nowhere near as comfortable as the Tristar was, and I gave up and switched to the headset attachment.

The headset attachment was much more comfortable, and I quickly adjusted to the earpiece. For about two weeks I was very happy with the unit. Then the o-ring that attaches the headset to the earpiece snapped, making the headset attachment unusable. I was forced to switch to the over-the-ear attachment, as that was all I had left.

I slowly got used to the over-the-ear attachment, but have to say it is not comfortable to wear for an 8 hour day. The cushion over the top of the ear consists of hard rubber and makes my ear sore.

After using the over-the-ear piece for a couple weeks, the o-ring attaching to the earpiece snapped -- just like before! There is obviously a serious design problem with the CS50 -- look at the other reviews here.

I called Plantronics, got someone to talk to me rather quickly, and she immediately took my name and address and said they would send a replacement (she also said "redesigned") headpiece and earpiece to me. Without saying so, she implied that the snapping o-ring is a common problem.

If the darn things didn't keep breaking, I'd give the CS50 4 stars for over-the-ear use. (I think it would need an earbud-style earpiece and a more comfortable over-the-ear attachment in order to rate 5 stars.)

As an over-the-head style wireless phone, this unit would have rated 5 stars, if only it didn't break!

As is stands, it's a 1 star product because it keeps breaking, but the quick Plantronics customer support bumps it up to 2 stars.