Customer Reviews

171
4.2 out of 5 stars
Plantronics CS540 Office Wireless Headset with Handset Lifter
Package Type: Standard PackagingChange
Price:$214.99 + Free shipping with Amazon Prime
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14 of 14 people found the following review helpful
on October 26, 2012
I bought several of these headsets to replace older CS55 headsets and was quite surprised over how much better they are. I noticed much greater range and battery life, no interference when taking a call outside the building, it is extremely light on the ear, and overall a big improvement. The price has also gone considerably down on these units.

I already put in an order for more of these.
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18 of 21 people found the following review helpful
As someone who works in the IT industry, I rely heavily on my headset. I previously had a CS70 that was fantastic until a day of frustration led to it spontaneously jumping into my wall and exploding (yes, ok, my bad). I bought this as a replacement - sound quality is great, works with the lifter just fine etc. My one real complaint is that the ear loop is EXTREMELY stiff, making it a bit of a challenge to quickly take off and on. The old CS70 ear loop was rubbery and flexible and could be pulled apart quite easily to put it on. This one, not so much.

Overall a good headset, but unless your CS70 spontaneously explodes, understand that this is nowhere near as comfortable for extended wear.
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6 of 6 people found the following review helpful
on April 23, 2014
I've used the older model Plantronics before and they've clearly made some upgrades that are beneficial. My favorite upgrade is the earpiece with the swivel that molds to your head/ear. I just wear the clip, not the headband and clip, and it fits great on my ear. I'm able to contour it like you couldn't before. There is a piece that actually goes in your ear (like a headphone) which is new from the older models. A tad strange to get used to but it works well for a noisy room and you are able to hear the other person very clearly. I bought a slightly used model for 40% less than the brand new one and it was perfect. I couldn't even tell it had been used; probably just opened and returned, plus you still get a warranty for it. High recommend Plantronics and upgrading to this model.
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6 of 6 people found the following review helpful
on August 14, 2012
This Plantronics set replaced an old one that had finally fallen apart after many years of use. I am delighted with the sleek lines of the new one -- it looks very stylish on my desk and has a very small footprint. The charging cradle is quite secure, no jiggling to make sure the contacts are covered and the light system indicating charging status and mute on/off is very nice. The sound quality is excellent as well. All in all, a significant improvement over my old one -- here's to 10 more years as a Plantronics user!
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5 of 5 people found the following review helpful
on May 10, 2012
Love it! Great sound quality! Great control at my fingertips. Perfect for working at home. Only minor issue is I already had the ear cushion fall off. Could not find it. I had to order more since I only had one back up.
BUT I LOVE THIS PHONE!
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3 of 3 people found the following review helpful
on March 10, 2014
I love this device, which I bought with the optional (but really important) Handset Lifter, which allows you to start your phone connection or hang up remotely (on the side of the headpiece. I got the earpiece (as pictured) along with an over-the-head one-speaker version in the same box, so you have your choice (I use the latter).

Just note that, in order to use the handset lifter, you MUST have a phone that has a traditional handset that sits in a cradle (and when you lift it from the cradle, you get a dial tone), and NOT only a wireless phone with a button you press to get a dial tone. It works fine with a wireless OR digital phone system, as long as the phone you are tethering the Handset Lifter to has a cradle. If so, I find it works perfectly and the convenience was well worth the price. The range is fantastic (anywhere in my house) and the sound quality is quite good. Some reviewers complain about an "echo" of their own voice in the speaker. I get that too -- but ONLY if I turn the volume up a great deal. If I nudge the volume down a bit, the echo goes away. VERY happy with this. I think you can get it with a bundle including the Handset Lifter, or you can get them separately, but I recommend getting them both.
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4 of 4 people found the following review helpful
on February 2, 2013
Worked as described. Range is great and clarity of voice is perfect. Transaction was flawless. Installation was easy and instruction brochure was done well. Reccomend the handset lifter.
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3 of 3 people found the following review helpful
on September 9, 2012
I love the product. It's sleek, clean looking, and the ability to be hands free allows me a greater range of efficiency while on the phone. my one problem is I do experience some static and echo. Whether or not this is the product itself or some action I need to take in troublshooting I'm not sure. I'll look into this further over the coming weeks.
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2 of 2 people found the following review helpful
on April 9, 2012
I ordered two CS540' for home offices that we were setting up. 1 works well, the other will not hold a charge.
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1 of 1 people found the following review helpful
on November 12, 2014
The headset itself works well enough but I have had nothing but problems with the handset lifter. This device attaches to your phone with a couple small adhesive pieces and is designed to lift the handset when you push the button on the earpiece, enabling you to answer the phone even if you are not at your desk. The device worked fine initially but has since failed numerous times resulting in the handset falling and ending the call. It seems that the piece that actually lifts the handset is dropping. I have tried to fix it by re-sticking the piece on the phone and it has not solved the problem. If you are purchasing this unit to answer calls when you are not at the desk, it will not work in the long run. Definitely not worth close to $300.
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