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Plantronics Cordless Headset Phone (CT14)

4.1 out of 5 stars 966 customer reviews
| 145 answered questions

List Price: $110.40
Price: $92.99 & FREE Shipping. Details
You Save: $17.41 (16%)
In Stock.
Ships from and sold by Amazon.com.
Retail Packaging
  • DECT 6.0 (1.9 GHz) wireless technology limits interference from wireless networks and home appliances during calls for superior sound and range of up to 300 feet
  • Noise-canceling microphone blocks out background noise for enhanced sound clarity
  • Convertible headset design can be worn either over-the-head or over-the-ear
  • Dial pad offers up to 10 hours talk time or 8 days standby on a single charge
  • Integrated belt/clothing clip offers hands-free convenience, One-year limited warranty
56 new from $87.50 3 used from $78.88 1 refurbished from $95.00

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$92.99 & FREE Shipping. Details In Stock. Ships from and sold by Amazon.com.

Frequently Bought Together

  • Plantronics Cordless Headset Phone (CT14)
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  • Uxcell a09070900ux0060 2-Way RJ11 US Telephone Plug to RJ11 Socket Adapter and Splitter for Landline Telephone
Total price: $112.35
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Technical Details

Color: BLACK | Product Packaging: Retail Packaging
  • Size (LWH): 9.45 inches, 4.33 inches, 9.45 inches
  • Weight: 1.5 pounds
  • Minimum Rated Talk Time: 10 hours
  See more technical details

Product Description

Color: BLACK | Product Packaging: Retail Packaging

Product Description

The CT14 Cordless Headset Phone from Plantronics offers the ideal combination of size, mobility and hands-free convenience. The CT14 combines an ultra-portable dial pad that lets you make or take calls up to 300 feet away from the charging base with an integrated noise-canceling headset. This complete DECT 6.0 single-line telephone system won¿t interfere with wireless networks or home appliances. The dial pad has up to 10 hours of talk time and includes features like Caller ID/Call Waiting, one-touch voicemail access, redial, mute and volume controls. The convertible headset offers two wearing options over-the head stability or over-the-ear convenience.

From the Manufacturer

From the Manufacturer With high-performance technologies for range and sound clarity, including DECT 6.0 wireless technology and a noise canceling microphone, the Plantronics CT14 DECT 6.0 Cordless Headset Phone is the ideal hands-free phone solution for the home or small business. A convertible headset that can be worn over the head or over the ear, a wearable dial pad that offers up to 300 feet of range and 10 hours of continuous talk time on a single charge, a 70-entry phone book, and a 30-entry caller ID memory give the CT14 all the hands-free calling features your busy life and work demand.

The compact dial pad features a backlit LCD display, built-in caller ID memory, and a 70 number phonebook. View larger.

2-in-1 design lets you select the wearing style that's most comfortable. View larger.

DECT 6.0 and Noise Canceling Microphone for Enhanced Performance
With the CT14, you no longer have to decide between finishing that home office chore or taking that important call. Relying on the DECT 6.0 frequency (1.9 GHz) for all communications, the CT14 offers a roaming range of up to 300 feet and significantly better reception when compared to standard 2.4 or 5.8 GHz cordless phone systems.

This added performance allows you to stay in range of your calls as you roam throughout your home. And because DECT 6.0 is used exclusively for voice communication applications, wireless networks and home appliances such as microwaves will not interfere with your calls.

And by registering up to six dial pads to one base, you can get intercom and conferencing options--a great feature for multistory homes and large offices. The CT14 headset also features a flexible mouthpiece that can be positioned precisely where you need it, while its noise-canceling microphone transmits your voice clearly without the background noise that a busy home or workplace can produce.

Versatile Headset Design and Convenient Dial Pad Features for All-Day Use
The CT14 features a 2-in-1 convertible-style headset, giving you the option of wearing it either over the head for long calls or conferencing, or over the ear. Either way, you get a comfortable fit that is designed for all-day use.

With an integrated belt/clothing clip that allows you roam away from your desk during your calls, the ultra-compact dial pad is also designed for all-day wear. The dial pad conveniently puts controls for volume, mute, one-touch voice mail, and more within easy reach. It also offers several standard telephone functions, such as call waiting (requires a separate subscription through your telephone service provider) and redial.

The dial pad also includes an easy-to-read backlit LCD caller ID display, a built-in memory that stores up to 30 caller ID numbers, and a built-in phonebook for up to 70 contacts. This dial pad offers up to 10 hours of talk time and 8 days of standby on a single charge, giving you the ability to talk all day.

The CT14 is backed by a one-year limited warranty.

What's in the Box
Dial pad with belt clip, headset, and charging station with built-in headset stand, telephone cable, AC power adapter, user guide.

With up to 10 hours of talk time and 8 days of standby, you can roam all day on a single charge.

Product Details

Color: BLACK | Package Type: Retail Packaging
Product Warranty: For warranty information about this product, please click here [PDF]| User Manual [1.33mb PDF]
  • Product Dimensions: 9.4 x 4.3 x 9.4 inches ; 1.5 pounds
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B001GX6MJ8
  • Item model number: 80057-11
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (966 customer reviews)
  • Amazon Best Sellers Rank: #2,777 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
  • Product Warranty: For warranty information about this product, please click here [PDF]

Customer Reviews

Top Customer Reviews

Package Type: Retail PackagingColor: BLACK
I received apparently one of the first Plantronics CT14 cordless headset telephones, and the bottom line is that there are no big surprises, which means I like the telephone given that I had high expectations in view of my previous experience with Plantronics quality. I did not have either of the previous models, CT12 or CT10, so I cannot compare to those. However at my office for a number of years I have been using a CS10 cordless headset system which works with a multi-line telephone, and I have become quite addicted to using a headset. Based on what I think is an objective test, the audio quality and volume of the CT14 are superb. The way I test that is to call my own voicemail and, during the same call, switch between various telephones while leaving a message. Then I listen to the recorded message, again switching among various telephones. That lets me hear the quality for myself, without relying on a person I am talking to for a report.

One characteristic I am pleased to see included is that it is possible to chain dial from recorded numbers in the "phonebook." Thus, when I use a calling card with a 1-800 access number I can then access the PIN in the phonebook to have that dialed as well, followed by the number of the person I am calling. With some other telephones, after you have used the "phonebook" and the call is in progress, the directory scrolling keys change to a different function (e.g. volume) and all the remaining numbers must be dialed by hand.

A negative thing I have to say about the CT14 is that there is a higher level of background noise than I am accustomed to, which I suspect (but do not know for sure) is an inherent part of the DECT 6.0 technology which uses a single frequency band for both sides of the conversation, and uses time division duplex.
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Package Type: Retail PackagingColor: BLACK Vine Customer Review of Free Product ( What's this? )
The CT14 Plantronics Cordless Headset Phone is the new version of the Plantronics CT12 which I have happily used for the last six years. I expected that the CT14 would be an all around improved cordless headset phone with more features and even better sound quality than the CT12. The CT14 does indeed have more features but my experience with the new CT14 is that its predecessor- the CT12- was on the whole, a better headset phone with better sound quality. This was very surprising and disappointing for me.

Plantronics has made an excellent name for itself in the cordless headset phone market with innovative products and customer service/technical support which is second to none in my opinion. Unfortunately, the Plantronics CT14 disappointed me in the two most important areas- sound quality and the comfort of the headset.

Even though Plantronics CT14 uses a DECT 6.0 system which is supposed to block out audio interferences, I found the phone to have a constant, low level background noise with intermittent snaps and crackles. I would rate the CT14's sound quality as mediocre. By comparison, the older CT12 is has superior sound quality with interference present only when I was near a microwave that was on.

The headset supplied with the CT14 can be used in two ways- over the ear and over the head. I initially tried using the over the ear configuration. Quite frankly, I couldn't stand it. It hung off my ear in an extremely loose fashion with the microphone coming to rest under my chin and the headset just flopped around. I then switched configurations to "over the head" with an attached band which sits on top of the head- this is how I have used the CT12 for six years.
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3 Comments 77 of 81 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Package Type: Retail PackagingColor: BLACK Verified Purchase
I got a CT12 (unless it was a CT10) back in 2000. I loved it: it saved my neck from the pain associated with tilting my neck to hold a phone between my shoulder and my ear. The sound quality was great. The phone worked whether docked in its charger or while roaming the house. The sound quality was exceptional. the only problem I ever had with it was that I dropped it all the time and finally, after years of abuse, I killed it. (In fact, I had two of these phones between 2000 and 2010, when I finally decided I couldn't squeeze anymore life out of the second one, also a victim of falls.) Compared to the older models, this CT14 is a terrible disappointment. I'm using it in the same location, yet now there is a constant irritating sound in the background. And it cannot be used while docked in the charger. May not sound like a big issue. But to answer these phones, one has to get the headset on, then press the talk button before the call goes to voicemail. With the old model, those were the only steps. With the CT14, there is a 3rd step -- pull the phone out of the charger, get the headset on, then press talk. It's not so easy to do that quickly, especially when the headset plug can pull out of the phone quite easily. Also, if you're using the phone and inadvertently put it back in the charger because you're using it while sitting at the desk where the charger is, the phone disconnects the call. If it does this because of some danger of the phone blowing up or giving me cancer while in use and in the charger, I'd be interested to know. Otherwise, it just seems like a design flaw. My rating of this phone is particularly low because I loved the older model so much. It was a revalation. This one is terrible by comparison. (If you never had the older version, this one might not frustrate you as much as it does me. But really, I am not okay with the terrible sound quality.)
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Plantronics Cordless Headset Phone (CT14)
This item: Plantronics Cordless Headset Phone (CT14)
Price: $92.99
Ships from and sold by Amazon.com