Product Details
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What's in the Box
DSP400 digitally enhanced USB foldable Multimedia Stereo Headset, USB interface, and software.
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Most Helpful Customer Reviews
92 of 93 people found the following review helpful:
2.0 out of 5 stars
Confusion between Plantronics DSP-400 and DSP-470,
By
This review is from: Plantronics DSP400 Foldable Multimedia Headset (Personal Computers)
After more than a year, I'm surprised to see Amazon letting this confusion persist. The old Plantronics DSP-400 connected directly to the computer's USB port, and its volume control and mute buttons were true USB HID (human interface device) controls, so they communicated directly with the computer's OS, which a lot of people like. The newer and cheaper Plantronics DSP-470 is a conventional two-plug analog headset, packaged with a separate USB sound stick to connect it to the computer. If you buy the item on this page, even though it's described as a "Plantronics DSP-400", what you actually get is just the same as the DSP-470, except you're paying about ten dollars more for it. If you want the original DSP-400 with real USB HID controls, you'll need to look elsewhere.
91 of 97 people found the following review helpful:
2.0 out of 5 stars
Incorrect Item,
By
This review is from: Plantronics DSP400 Foldable Multimedia Headset (Personal Computers)
This item is not what is listed. While the site says DSP400, the headset is actually the one shown here: Plantronics Foldable USB Stereo Headset (Optimized for Laptop Use) (Audio 470 USB). I'm unsure why the box says DSP400 when the .Audio 470 is exactly what the headset is. The microphone works and sounds great, and the headset is just as comfortable as the real DSP400, but instead of being a true USB headset, it has a USB sound-card that you plug the microphone and headphones into. When the volume on the headset is turned all the way up, there is a low buzzing noise that can be heard, which was not present in the original DSP400. Instead of the digital volume control with digital mute button (my favourite part of the original headset, since it controlled default computer volume and not just the headset) there is an analog dial and a slide switch for mute.
I'm not sure why I was sold a fake DSP400 when the .Audio 470 is the same product, but $40 cheaper. I'm disappointed that the one place I found that was advertising the original DSP-400 turned out to be false. I will be returning the headset and investigating what happened.
24 of 25 people found the following review helpful:
4.0 out of 5 stars
Does what it's supposed to do,
By J. Youm "Amazon shopper" (Santa Clara, CA) - See all my reviews
This review is from: Plantronics DSP400 Foldable Multimedia Headset (Personal Computers)
It does what it promises to do...clear sound, clear dictation capability (somewhat better than the basic microphone I am using for my speech to text software - Dragon Naturally Speaking), and somewhat comfy earpads. I heard that there are better headsets out there but since this one folds into a relatively small package, it serves my purpose. I travel a lot and have to write a lot of emails, while suffering from carpal tunnel, so this is good enough for me.
Oh, and it makes my Skype session sound so much more clearer than talking over the built-in mic of the laptop. Jiwon
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