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Most Helpful Customer Reviews
33 of 34 people found the following review helpful:
1.0 out of 5 stars
Charger design spoils a good headset,
By Phil (San Jose, CA) - See all my reviews
This review is from: Plantronics Discovery 640E Bluetooth Headset (Wireless Phone Accessory)
I'm a headset gadget nut, so I bought into the Discovery 640-series as soon as it came out. Plantronincs apparently cannot get it through their heads that the Discovery 640 series charger design is irreparably flawed. I spoke to a corporate rep just about an hour ago on the status of this, but all she would say is that their company acknowledges some "difficulties with early releases" of this product. Yet Plantronincs continues to use the same flawed charger design. As MANY frustrated users have noted, the headset does not stay well connected inside the slipcase-style charger/case. Like others, I've tried tape, rubber bands, and everything I can think of, but to no avail. I plug it in, see the red charging light, but when I come back 10 or more minutes later the light is out (if the charge were complete it would turn blue) and I have to jiggle it to get it to keep charging.
16 of 17 people found the following review helpful:
4.0 out of 5 stars
Good Bluetooth headset,
Amazon Verified Purchase(What's this?)
This review is from: Plantronics Discovery 640E Bluetooth Headset (Wireless Phone Accessory)
I've had one of these before, but it didn't work reliably with my original Verizon V3c Razr. The phone was recently replaced with a new V3c and had new firmware. So I re-purchased the Plantronics 640 in the 'E' version. It works great. Sound quality is excellent, and volume is wonderful. The Bluetooth coverage isn't great, but since I use this with the phone nearby, that isn't an issue for me. The 'E' version is the same as the regular 640, but doesn't have all the accessories. That's fine because I didn't need the metal box, or a bunch of AC adaptors. This 'E' version comes with just the headset, 3 different sets of earbuds, ear clip (which I don't use), the AC adaptor/charger, and the 'AAA' battery charger (very cool). Love this headset and am really happy that it now works very reliably with my Motorola cellphone. Only four stars due to lesser coverage than other Bluetooth headsets, but for me, that's not a major issue.
11 of 11 people found the following review helpful:
4.0 out of 5 stars
Great Headset,
By Drew Cheney "Lover of beer and food" (Sacramento, CA United States) - See all my reviews (VINE VOICE)
Amazon Verified Purchase(What's this?)
This review is from: Plantronics Discovery 640E Bluetooth Headset (Wireless Phone Accessory)
I've used this headset for almost two months now, and there's nothing I can complain about. I'm always mobile -I drive a lot for work, and need the ability to work without holding a phone or killing my neck- and this headset is a lifesaver. I don't know how I ever thought corded headsets were great.
This headset is great. It's very light, very small, fits my ear well, has great call quality, and actually has multipoint -so I can use it with both of my cells (personal and work) at the same time. I really like the fact that I can use the AAA charger with it if I've had it on all day, and I've never been out of juice, yet. If I'm somewhere with a lot of noise or wind, I can tell that the person I'm speaking with has a harder time hearing me, but it hasn't been a conversation-stopper, and nobody has ever brought it up. When on multipoint, it doesn't switch over from phone to phone instantly; when checking voice-mail, you might miss a word or two of the computer's introductory speech. My wife liked my headset, so I let her try it, and now she has one, too. I highly recommend this product.
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