Top positive review
240 people found this helpful
Great headset but all the fancy extras are through Vocalyst. There are some issues with that.
on September 24, 2011
I have a lot to say, so those of you that want the short version here it is. Mind you this is my first pass over a few days of usage.
1. Extremely comfortable secure headset
2. Quick and simple pairing
3. Great sound quality (my 4th headset so I know the difference)
4. Nice voice prompts for pairing, turning on, connecting, accepting calls and battery life.
1. Since Vocalyst is a phone call it burns minutes.
2. Voice pairing instructions were wrong, but if you have done this before, it is simple enough.
3. Vocalyst service seems convoluted (you have to call them to do anything) and at this time nothing seems really worth it.
4. Sending an email via Vocalyst sends a voice email. I wanted text.
5. Sending Texts are a Pro level feature that costs extra bucks ($35-$59/year). I don't know if they are voice texts or text ones. Assume Voice.
5. Could not find the "MyHeadset" app in Marketplace, so I could not test that. Am I too soon? Will update if I am.
6. Mute means the headset is muted, not the cell phone itself.
EARPIECE COMFORT AND SECURITY
For me this was the most secure and comfortable earpiece I have worn yet. The soft nylon fits on the inside of your ear near the outside and a little plastic ring scoops onto the ridge of your outer ear. No pain and I shook my head around and let my hair fall near it. It did not budge. This usually launches most ear pieces and I end up resorting to an over the ear clip, which conflicts with my eyeglass arm. Love it.
It is true that the headset walks you through pairing. First is asks you whether you have Android or iphone. Then you get each step and it waits for you to press the button. However the instructions for my Android phone were wrong. It told me to go to Settings and look for the General list...Too bad my settings for Bluetooth were under Wireless & Networks. The rest of the menu info was equally useless, but it did tell me the correct headset name once I started searching. It also talked when it was found and paired. I like that it tells that it's on and when a connection is made, when you get a call, etc.
My first two days so almost too soon to tell. I will update this if there are issues, but often, you find them out pretty quick. Mind you one of these phone calls were accidental, but I'm not sure if that was the head set or me. This time at least it was not my supervisor at 11:30 PM. That was when when I got the new Android phone....Sheesh.
I do like the fact when you put on the headset it tells you how many hours of talk time you have...5 hours is pretty good. Even I can't talk that much.
SETTING UP VOCALYST
Since you have to type in your data, I found this easier to do online than on my phone. Once done, I got a confirmation email but when I tried to use it, it said I was not set up yet...so much for email confirmations. Whoops my bad... typed in the wrong number. I'm including this stupidity here as I did find the solution on their FAQ page. Mind you, I was too sure to check before and had just assumed the problem was on their side. For some reason also I could not get it to accept my yahoo email, but it worked with my gmail email. Yes, I double checked and retried it.
Having used Vocalyst now, I'm not impressed. I don't like the idea of calling them to use these services. I guess I envisioned these services available on the phone. Maybe I'm being parochial, but we will see over time how much I use these. Another thing is since this is a phone call rather than access to my phone and data services, I'm burning minutes. Since like everyone else my phone minutes are limited, this is not a plus.
HAD SOME MINOR ISSUES GETTING UNDERSTOOD
First I had issues getting my voiced recognized. Shouting when it does not understand you, though satisfying, is counter-productive. Once I got it to work, and then added email contacts, I found out, you have to close the browser and reopen before the added email contacts are found on the other side. I kept trying to send an email and it kept telling me I had no contacts, though it clearly showed two on my list.
SENDING AN EMAIL EMBEDS A VOICE MAIL INTO AN EMAIL
Next when I started an email, I was not sure how to stop. I think I went through a variety of words before I got it. Mind you the person receiving this also heard all of this as well. Yes, heard...It send a sound file embedded in an email. If the person reading it had no ability to listen, it was pointless. I guess I expected it to convert it to text. This defeats most of the utility of this feature to me. As sending a text is part of the Pro features, I won't be demoing that.
LISTEN TO EMAIL IS NOT RELAXING
Later I listened to my email and that was intense. I'm not much of a verbal person. I did notice that it spoke very quickly and when it was relaying phone numbers in the email, it almost felt like I was being yelled at. No thank you.
Since I have listened to News and Weather. Unlike the radio, the computer generated speech struck me as abrupt and rushed. I found myself tensing.
VOCALYST IS ONLY FREE FOR FIRST YEAR
On the packaging it says:
* Vocalyst voice service*
That little important * means that Vocalyst has fees associated.
For the first year, the basic service is free. The 2nd year is listed as $2.49/month, or $24.99/yr.
This means you can:
* Record and listen to a reminder
* Send and receive emails
* Listen to a news, finance, weather or sports feed
* Post to Facebook or Twitter
* Listen to your Twitter timeline
* Post to your Evernote account
The pro plan if you sign up now is $3.50/month or $35.00/yr. Or if you wait $5.00/month or $59.99/year.
This gives you in addition to the above some important extras
* Listen to your calendar and add appointments
* Post to a number of blogs
* Send a text message to a phone contact-you notice that is a premium service???
Goofing around with some of the controls I noted that when I use the mute option, it muted the headset but it did not seem to disable the handset microphone. I have verified this twice. I don't know if that is typical, but certainly not the way I would expect it to work. What good is a mute button that does not close both microphones?
The packaging was wonderful. So often you nearly destroy the thing you purchased to get it out of the container. Not this headset. Packaging was well done. Cut the tape, pinch the top and it slides out. Then inside there was a nice little clamshell package that held the instructions and spare earpieces. Nice that you can keep this to store the stuff. I always ended up using a baggie afterward. The headset was well protected and on display in a structurally sound little clipped plastic mount. Took a moment to free it, but you know it didn't get mishandled carrying home.