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Plantronics M20 Bluetooth Headset - Retail Packaging - Graphite/Black

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  • Lightweight Bluetooth headset makes hands-free calling as easy as possible; comfortably fits in either ear
  • Resistant to wind and noise for optimal voice clarity; backward compatible Bluetooth 3.0 technology
  • Pair two phones and take a call from either one; iPhone displays headset battery meter
  • Up to 11 hours of talk time, up to 384 hours (16 days) of standby time
  • What's in the Box: Bluetooth headset, charger, quickstart guide
  • Fights Noise and Wind
  • More talking, less charging
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Technical Details

  • Size (LWH): 5 inches, 2.25 inches, 8.3 inches
  • Minimum Rated Talk Time: 11 hours
  • Minimum Rated Standby Time: 384 hours
  See more technical details

Product Description

Product Description

Plantronics M20 Bluetooth Headset

Amazon.com

Keep talking longer with the Plantronics M20 Bluetooth headset. Extended battery life, whispered talk-time alerts and noise reduction make every call worry-free. Avoid recharging even longer by using the power switch between calls and if you have an iPhone, you can monitor battery life onscreen. So talk freely knowing you have the time you need and the technology you want.

Plantronics M20 lifestyle
Easy hands-free calling and reliable sound.

 

Plantronics M20 connect

The M20 also features next-generation Bluetooth 3.0 connectivity, which provides faster throughput while minimizing on power requirements. It's compatible with new Bluetooth 3.0-enabled devices as well as backward compatible with mobile phones compatible with earlier versions of Bluetooth.

The earpiece lets you roam up to 33 feet from your Bluetooth phone and it supports multipoint technology, which allows two Bluetooth devices to be paired to the earpiece. This means you can receive and make calls from two of your phones without having to switch earpieces. The M20 runs on a rechargeable lithium ion battery that gives you up to 11 hours of talk time and up to 16 days of standby time from a single charge.

Get the most from your Plantronics headset with apps for Android

One touch conference call connection

InstantMeeting automatically identifies conference calls and dialing details from your calendar, reminds you just before the meeting is scheduled to begin, and, with one touch, connects you to your conference call.

Plantronics M20

Key Features

  • Fights noise and wind
  • More talking, less charging
  • iPhone displays headset battery meter
  • Power switch lets you extend battery life
  • Voice alerts tell you talk time, volume, connection, and more
  • Pair two phones and take a call from either one
  • Comfortable fits either ear

Specifications

  • Bluetooth version: 3.0
  • Bluetooth profiles: Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1
  • Multipoint technology: On demand multipoint technology lets you pair and maintain connections with two or more devices
  • Talk time: Up to 11 hours
  • Standby time: Up to 16 days (384 hours)
  • Charge time: 90 minutes to full charge
  • Charge connector: MicroUSB
  • Warranty: 1 year, limited

What's in the Box

Plantronics M20, charger, quickstart guide


Product Details

  • Product Dimensions: 5 x 2.2 x 8.3 inches
  • Shipping Weight: 0.3 ounces
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B0052L6RRM
  • Item model number: M20
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (190 customer reviews)
  • Amazon Best Sellers Rank: #53,539 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
  • Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Like the voice notification when it is turned on stating on, battery level and connected.
eileen
I own this headset and the Plantronics M50 - Bluetooth Headset - Retail Packaging - Black and I love both of them.
Shana
It is intuitive to use, it is very compact, has great battery life, and sounds really excellent.
IAMSLICK

Most Helpful Customer Reviews

45 of 46 people found the following review helpful By DACHokie VINE VOICE on July 30, 2011
Vine Customer Review of Free Product ( What's this? )
My first experience with a Plantronics Bluetooth headset was a Voyager 510 I purchased 2 1/2 years ago ... and I still am using it on my daily two hour commute to work. While the ear bud mechanism on that device has worn down over the years, my positive experience with overall quality of the headset has made me a big fan of Plantronics products and the M20 headset is no exception.

While the Voyager 510 was (at the time) a high-end headset, I find the M20 more than a match for several reasons:

1) Small and lightweight, the headset fits comfortably and securely.

2) The earpiece design is contoured and rubberized ... a vast improvement over the typical sponge-covered ear bud in that it ensures a more snug/secure fit and isolates sound better.

3) The sliding on-off switch is easier to access and operate than the push-button mechanism on the Voyager 510.

4) Voice alerts indicate when the device has been turned on or off, as well as informing the user of the battery's power level (a welcome improvement over the typical beep/chirp alerts and guessing how much battery life remains).

While the small size of the device makes it more comfortable to wear, those with large hands may find it cumbersome to access the on-off slide without accidently pressing other buttons on the headset. And athough I prefer the lower profile "arm" style headset, the long battery life, voice alerts, secure fit and decent sound quality of M20 won me over.
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13 of 13 people found the following review helpful By Amazon Customer VINE VOICE on February 12, 2012
Vine Customer Review of Free Product ( What's this? )
Plantronics has a history with headsets - I work in a call center and am surrounded by their products all day. The M20 is a small, lightweight bluetooth headset. You'll want to charge it up before you use it. Once it's charged, it holds that charge for a surprisingly long time - for example, I didn't use it at all for at least a month after I charged it that first time, and it was still working just fine. Syncing it to my phone was really a breeze. The headset has a small on/off power switch - when you slide it to the "on" position, a female voice will tell you "Power on" and the status of the battery. Likewise, turning it off will also prompt the voice to tell you "Power off". Accepting a call is simple enough, just press the black ridged surface on top, and you end the call the same way. Those I spoke with said they could hear me fine, and I was amazed with the clarity of their voices...considering that the mic is by your ear, I'm surprised at how well it picked up my voice.

My only complaint is the over-the-ear hoop - I always seem to have problems with them (although now I think I have them figured out). However, this is more a user problem rather than a defect in the product itself.

Overall, I highly recommend this product.
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16 of 18 people found the following review helpful By jt on August 24, 2011
Vine Customer Review of Free Product ( What's this? )
UPDATE 01/19/2012: I liked this earpiece but, unfortunately, it stopped working on me after just over half a year of little to moderate use. It was not dropped or abused. I went to try and use it one day it wouldn't turn on. I went to charge it thinking it was a low battery but it didn't respond to the charger properly in terms of the lights that normally turn on to indicate charging. I contacted Plantronics and after a few canned email responses from them they said to send it back to them at my expense with the original purchase receipt. Since I got it through Vine I didn't have a purchase receipt. I wonder how many people who might have bought this at a brick and mortar store would have retained their paper receipt for an entire year? These companies have every ability to look up SN numbers and determine manufacture dates to see if it is out of warranty. I also think it is pretty weak that I would have to pay for return shipping. I took two stars off from my original five star rating because of durability and suspect customer service.

I like this headset very much. I have a tendency to lose these things quite frequently. In turn, I have tried quite a few of them. The feature I really like about this high tech product is the low tech on/off slider switch it uses, the voice prompts, and how fast it connects to my iPhone when I turn it on. I don't particularly like the headsets that use one button to control every feature. There is no doubt if the headset is on and connected. No holding down a single button for various different times or double, triple, or quadruple tapping to do whatever function and never knowing if you did it right. A simple sliding switch... The sound quality is very good.
Read more ›
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5 of 6 people found the following review helpful By Mrdgvb1 TOP 1000 REVIEWER on November 14, 2011
This is my fourth Plantronics Bluetooth. One had the clip break and I lost two of them (Actually my three year old threw it under a car, it bounced up somewhere in the muffler frame area and was never seen again! Really quite bizarre & I bet no one has lost a Bluetooth like that before!).

Anyway, back to the point, this is a good headset for the price. I really like the voice announcements letting me know it is connected and so forth. When the phone rings (I leave my phone on Vibrate mostly) the audible tone is very loud and clear. It picks up the call very quickly with a light touch to the side.

I really like the on/off switch, my last 2 Plantronics had this feature & it comes in handy when I leave it laying around when I get home and don't want it to connect to a call. My other Bluetooth would click on when I was in range & I would have to switch to speaker phone or go running to the Bluetooth!

The volume is pretty good on full. I work outside and I here the caller quite fine. I actually don't call a lot of people anymore & do business by texting. I really like the audible beep when I receive a text, my last Bluetooth did not beep when I got a new text.

If fits well on me, but I am relatively small at 5' 7" and 145 lbs. I think the ear clip will not work well if you are a large person since it seems to be made for smaller people, i.e. small ears. It is light and like others have said, I forget it is even on.

The only problem is that the caller sometimes cannot hear me well if there is a lot of background noise (doesn't have noise cancelling tech). A good blue tooth for the price.
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