Plantronics Replacement Headset for CS50 ( 64402-11 )

by Plantronics

Product Details

• Product Dimensions: 8 x 3.5 x 0.8 inches ; 0.8 ounces
• Shipping Weight: 0.8 ounces (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0002CWPS6
• Item model number: 64402-01
• Average Customer Review: 3.3 out of 5 stars  See all reviews (10 customer reviews)
• Amazon Best Sellers Rank:
  • #97 in Electronics > Accessories & Supplies > Telephone Accessories > Headsets

Product Description

Plantronics CS50 Replacement Headset 64402-14 Headsets & Earsets

Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

4.0 out of 5 stars Plantronics Replacement Headset, August 31, 2007

By 

Hillary "Soozie" (New Mexico) - See all my reviews

This review is from: Plantronics Replacement Headset for CS50 ( 64402-11 ) (Wireless Phone Accessory)

When I dropped my Plantronics headset in the toilet, I found I had to order a replacement. I ordered it through an Amazon related business, even though it was about $10 over the lowest price I found on the Internet.(I was unfamiliar with the electronics store with the lowest price.)

It worked like the original. The only hurdle, when I received it there were no instructions on how to program it to work with the original hand set lifter.

I did find instructions on how to do it on the Plantronics website and was able to make it with my original set.

Also if you need a replacement, keep the plastic ear pieces and head bands from the original. The replacement includes only the basic ear piece.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Replacement ear boom, without extras or instructions, April 22, 2009

By 

Joseph "jck09" (Cincinnati, OH USA) - See all my reviews
(VINE VOICE)   

This review is from: Plantronics Replacement Headset for CS50 ( 64402-11 ) (Wireless Phone Accessory)

As shown by the current photo, this is a replacement for the earboom only, not for the base. It comes without the earloop or headband attachments too, so make sure you save yours from your prior unit.

Finally, it comes without instructions, so you will need to know how to synchronize it with your existing base. (Instructions follow at the end of this review).

With all that said, I still gave it five stars, because *if* you want a replacement earboom, this is exactly what you need, and because the overall unit is great. I use mine every day -- it's clear, has great range, and is an overall life saver.

--- How to synchronize (from the Plantronics website) ---


Question:
I am dropping calls and/or the headset does recognize the base or the indicator lights are not functioning.

Answer:
The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit then you must re-subscribe as follows:

To Re-Subscribe:
1. Return the headset to the charge cradle.

2. Press and hold both the talk volume fine tune buttons on the back of the base for a minimum of 5 seconds. The power indicator light on the front of the base will then flash red.

3. Next, with the headset still in the base. Press and hold the headset mute control button for a minimum of 5 seconds. The talk indicator light on the headset will then illuminate green.

Successful re-subscription is indicated when the power indicator is fully illuminated and the talk indicator light is off.

4. To complete the process, reset the base unit by disconnecting the AC power adapter and lifter from the bottom of the base unit for 5 seconds, then reconnect.

6 of 8 people found the following review helpful:

1.0 out of 5 stars This is a spare ear boom only!, May 10, 2006

By 

Techron67 (TN) - See all my reviews

Amazon Verified Purchase

This review is from: Plantronics Replacement Headset for CS50 ( 64402-11 ) (Wireless Phone Accessory)

Warning - I ordered this item described as a CS50 "System" but all I got was a bag with an ear boom labeled "spare" with no manual, cords, charger base, ear cushion, or attachments. This is a replacement part only, not a complete unit.