Customer Reviews

Plantronics Tristar Headset with Noise Cancelling Microphone

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(1)

 

 

Be advised when purchasing this product: the headset cord does not end in a telephone headset plug. Instead, it ends in a "quick disconnect" plug. Unless you already have the other half of the "quick disconnect" plug (from an amplifier or another headset), you must separately purchase a cord to plug this headset into your phone. I've spoken with plantronics' support, and they confirmed that this product is not intended to ship with the cord to plug into the phone (despite that the user guide included with the headset specifies that it can be plugged directly into a phone's headset jack).

Over the past 35 years, we have ordered and used close to 100 of these headphones. We have tried other brands along the way, but returned to Plantronics every time. They last forever, well almost, and when they do have a problem they are easy to order parts for and fix yourself. If you don't feel comfortable fixing them yourself...you can send them in for a cost of around $49 and the unit will be completely refurbished and returned quickly. Cannot beat them.

I'm happy with the product. I wanted something as an alternative to the foam ear pads they give out at work. It irritates me. It's generally comfortable and I'm able to wear it for 8 hours a day without much bother or adjustments.

I've been using the product for 3 years now at a call center. At times the rubber ear bud becomes uncomfortable but minor adjustment alleviates that. The only thing that really bothers me is the pivot point of the microphone wants to twist downward under its own weight. It's a minor annoyance when I'm speaking to a hard of hearing client and have to hold up the microphone.

It comes with a clip on the cord which I attach to my shirt. This prevents the cord from pulling and weighing down the ear piece.

This just did not work for my colleague. She couldn't get it to stay on or in her ear at the same time. She tried the different ear buds and that didn't help. I think the fact it is corded naturally adds weight to the outside of the unit, thus making it prone to falling off the ear. I returned it for refund and have now ordered an over the head style corded headset for her. Hope you have a better experience.

i work for the bigest wireless provider (without buying another and provider that they canr figure out what there name is) anyhow its a great place to work but i didnt like the headset i was given from them, now you can buy a new one from the company even with my discount it was like 75 or 80 so when i got the one i ordered from amazon for 25$ and it was hear early, f@$#ing sweet! very hapy with the product and would reccomend it to anyone