Customer Reviews

Plantronics Vista Universal Modular Adapter and Amplifier

5 star:		(5)
4 star:		(2)
3 star:		(1)
2 star:		(2)
1 star:		(0)

 

 

Plantronics has been in the phone business a long time, and it shows in the M12 amplifier. The unit is fairly easy to install. You start by pluggin it into the handset jack on the phone (some digital phone systems like Toshiba Strata Dk will offer an optional headset card - use that as you'll get better phone operation).

You may need 2 AA batteries (or the optional AC adapter), depending on your phone system. Plug in your headset (make sure its compatiable with the quick disconnect plug on the amplifier), and adjust a slider on the side of the amp to select one of five settings (use the one that gives the best quality sound and operation, you won't harm the amp by experimenting). Now you are ready to dial.

What makes this a good product? It is easy to install and configure, sound quality is excellent, and plantronics build quality is exceptional. It should last a long time and endure heavy use, even in a professional call center.

One note, this amplifier will not work with dial in the handset phones. Not too many of those around these days, but its good to be aware of it.

This amplifier is great to use a headset on your normal home/office corded phone. Has volume control and mute buttons so if your on the phone most of the day, it is very comfortable. I work for a call center and have used this with great success.

I have been using the same Plantronics Vista M12 amplifier (and the dual earpiece headset) for about 5 years now with ZERO problems. You will need to replace the batteries occasionally (depends on how much you use it) and make some adjustments to ALL the volume selectors (there are 3), but once set it will be your favorite office upgrade. Easy to plug in to phone, easy to use, and the neck cramps and shoulder spasms will be a thing of the past!

This amp may be "universal" with respect telephones, but it is not universal with respect to headsets. This will work only with a Plantronics headset with a proprietary "quick disconnect" jack. In other words, it will not work with a standard 2.5mm headset jack. I wish I'd known that before I purchased.

its a great tool to have. it worked perfect for the head set i had purchased.. It was easy to installed and ready to use. That was also very convenient.

Product arrived in a timely manor, felt like it came overnight. Recieved awesome customer service, the personalized letter makes you feel as if you're speaking with Elayne herself. I will definetly purchase from All that by Elayne again!!!

I recently spent quite a bit of money on a new Plantronics amplifier headset system. This system was a newer model with lots of dials and the fun red firefly light when one is on the phone. The new unit also had a non coiled cable for ease of use. In theory the new model looked great but in practice I did not like it. I eventually went back to the model pictured on this page. Nothing like the original.

The M series from Plantronics is an excellent, simple and effective office tool. The unit literally connects to any phone that uses a handset. The unit is crisp, clear and plenty loud without power amplification. I also have been very impressed with the headset options for this device.

Pro:
- Cheap compared to other options.
- Quick mute option.
- Easy numbered volume control.
- Few parts, very reliable.
- Small and light.

Negatives:
- Few features. It is what it is.
- Doesn't come with a place to hang the headset.

A great device that was marketed by other companies under there name such as Avaya. I recommend with no reservations.

This is the third Plantronics that I have purchased. I am quite disappointed in the product. It is very difficult to set up and even after that it does a poor job of amplification and creates a buzz or background. I have tried to adjust each one an am very dissatified.

Mike Kidder

I bought this amp with my headset back in March 2005 and already it stops working. There is no tone coming through the headset and I am really disappointed with the quality of this unit. I'll try to get Plantronic to take a look, but who really needs the hassle? Granted it is used daily in a office environment, but at the price this unit costs, I expect it to work properly in such setting. Instead, it is just another piece of cheap electronic.

This amplifier is awesome.Especialy the price.The amp is so cool you can do all kinds of stuff on it.If you want to spend your money on $600 amps go ahead but i choose this one.