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The most helpful favorable review
The most helpful critical review
5.0 out of 5 stars
Really Cool Flip Phone
High quality LG flip phone. Great value for the price. Net10 is a great service too - really offers you everything you need in a cell phone. It has a new unlimited plan for $50 and you get unlimited texting, calling, and web browsing, it's really the ideal plan. Definitely worth giving a try :)
Published 15 months ago by A. Tweedle
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1 of 2 people found the following review helpful:
1.0 out of 5 stars
Good phone, terrible customer service
I have used a phone, older version of this one, with net10 for years, without problems. I damaged the phone, my fault. I had a spare net10 phone left from my husband's business use. I called customer service to transfer service to our spare phone - after 3 phone calls with 3 different foreign customer service reps - I still don't have service. I was on hold...
Published 20 months ago by Kelly Bowling
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Most Helpful First | Newest First
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5.0 out of 5 stars
Really Cool Flip Phone, October 18, 2010
This review is from: Plastec Cork Mat Protects All Surfaces (Electronics)
High quality LG flip phone. Great value for the price. Net10 is a great service too - really offers you everything you need in a cell phone. It has a new unlimited plan for $50 and you get unlimited texting, calling, and web browsing, it's really the ideal plan. Definitely worth giving a try :)
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1 of 2 people found the following review helpful:
1.0 out of 5 stars
Good phone, terrible customer service, June 2, 2010
This review is from: Plastec Cork Mat Protects All Surfaces (Electronics)
I have used a phone, older version of this one, with net10 for years, without problems. I damaged the phone, my fault. I had a spare net10 phone left from my husband's business use. I called customer service to transfer service to our spare phone - after 3 phone calls with 3 different foreign customer service reps - I still don't have service. I was on hold repeatedly, in every call, while they verified and revirified my information after I gave it again and again, with a supervisor. They of course, apologized nearly constantly, which meant nothing as the problem repeated so much I became angry with them. I was given conflicting information as to what had to be done between the calls. The third 30 minute call I asked to speak directly with a supervisor, it did not get any better. I filed a complaint with the company, and their email response was to call the same number again. Not happening. I filed a complaint with the FCC and expect to change companies, unfortunately my choices are either more expensive or subsidiaries of the same company (tracfone and straight talk).
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