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Please Don't Just Do What I Tell You, Do What Needs to Be Done: Every Employee's Guide to Making Work More Rewarding
 
 
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Please Don't Just Do What I Tell You, Do What Needs to Be Done: Every Employee's Guide to Making Work More Rewarding [Hardcover]

Robert B. Nelson (Author), Ken Blanchard (Foreword)
4.2 out of 5 stars  See all reviews (12 customer reviews)

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Book Description

October 3, 2001
The author of the million-copy-selling 1001 Ways series shows how to get ahead by fulfilling every employers ultimate expectation. This book contains a clear message: Every boss wants an effective worker to do what most needs to be done without having to be asked. Simple? Perhaps. Easy? Not on your life. But thanks to Bob Nelson, employers and employees everywhere will be empowered by this vital message, and in the process achieve their goals and create a mutually rewarding experience. As brief, to the point, and inspiring as his previous best-selling titles, Nelsons commonsense advice can be applied to any situation, from the mailroom to the boardroom, and is illustrated with a wide array of examples and anecdotes from real life. Helping readers tap into their own intelligence, resourcefulness, and pride, Nelson demonstrates how acts of initiative both big and small can make an enormous difference in the way an employee is viewedand rewardedby his or her boss; he also shows how the effects of those actions benefit the entire organization. Its a perfect first day on the job book; a useful resource for any HR department; and a worthwhile investment for anyone who wants to learn more and go farther in a job, in a career, and in life.

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Editorial Reviews

From Publishers Weekly

Nelson, author of the bestselling 1,001 Ways to Reward Employees, knows that the best ideas often come from employees on the lowest rung rather than from the people in the corner offices. One Starbucks employee, for instance, created and began serving Frappuccinos even though her manager forbade her to do so; later, Howard Shultz, Starbucks CEO, thanked this worker. When employees at a U.S. Airways maintenance facility heard they might lose their jobs, they proposed to management that work from other parts of the country be consolidated at their site. They kept their jobs, and the airline saved money. This book is filled with brief anecdotes of people who did more than their day-to-day duties. In a friendly, knowledgeable tone, Nelson explains how to take the initiative and make one's job better or one's customers happier. Each of these brief chapters has a title that itself is a lesson "Turn Needs into Opportunities," "Learn to Enjoy Those Things Others Hate to Do" and "Regroup When Your Ideas Meet Resistance." His basic point is one of empowerment: think bigger, he urges, figure out "what needs to be done" beyond the confines of your job description and do it. Although readers may wish Nelson had offered more detailed suggestions, his solid advice should be read by employees at all levels of an organization. (Sept.)Forecast: Given Nelson's track record along with a radio satellite tour and speaking engagements, expect strong immediate sales.

Copyright 2001 Cahners Business Information, Inc.

Review

". . . It is also a great tool for employers to share with everyone in their workplace." -- Stephen C. Lundin, Ph.D., and John Christensen, authors, Fish!

"Bob Nelson's book . . . shows readers that they are, in fact, the masters of their own fates and successes." -- Martin Edelston, Chairman and Ceo, Boardroom Inc.

"If you're . . . looking for practical tools to get more out of life or work, read this new book!" -- Robert K. Cooper, Ph. D., author, The Other 90%

"Nelson has boiled self-leadership down to its very essence -- intoxicating, yet vital in today's increasingly competitive global business environment." -- Peter Economy, co-author, Leadership Ensemble: Lessons in Collaborative management from the World's Only Conductorless Orchestra

"Simple, smart and savvy . . . shows employees how to reach for the sky and use initiative they never knew was there." -- Dr. Stephen R. Covey, author, The 7 Habits of Highly Effective People

Product Details

  • Reading level: Ages 18 and up
  • Hardcover: 105 pages
  • Publisher: Hyperion; 1 edition (October 3, 2001)
  • Language: English
  • ISBN-10: 0786867299
  • ISBN-13: 978-0786867295
  • Product Dimensions: 8.8 x 5.9 x 0.6 inches
  • Shipping Weight: 4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #81,780 in Books (See Top 100 in Books)

More About the Author

Bob Nelson, Ph.D., is president of Nelson Motivation, Inc., a founding board member of the National Association for Employee Recognition (NAER), and bestselling author, including the 1001 Ways series and Managing for Dummies. Dr. Nelson lives and works in San Diego, California.

 

Customer Reviews

12 Reviews
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Average Customer Review
4.2 out of 5 stars (12 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

11 of 11 people found the following review helpful:
5.0 out of 5 stars informative, inspirational, September 24, 2001
By 
Roger E. Herman (Greensboro, NC USA) - See all my reviews
(REAL NAME)   
This review is from: Please Don't Just Do What I Tell You, Do What Needs to Be Done: Every Employee's Guide to Making Work More Rewarding (Hardcover)
Bob Nelson has done it again! This popular, best-selling author of such books as "1001 Ways to Reward Employees" and "1001Ways to Take Initiative at Work" has created another valuable tool for the corporate world.

This book is not written for management, though it would be wise for managers to read it.
The readers will be employees, who will absorb a meaningful message about their role in the work environment. It's a vital message that most employees never hear. The audience that will benefit most is new employees. In fact, it would be a good reading for high school and college seniors about to embark on their careers.

The core of Nelson's message is that employees have responsibilities and opportunities far beyond what's delineated in their job description. Each and every worker should use his/her own best judgment and effort to do what needs to be done for the organization to be successful. The book presents this concept as the "Ultimate Expectation"-a message every employee needs to hear, but one that few employers explicitly state.

Employers are eager to have people on their team who take initiative, to take independent action to do what needs to be done for the organization to succeed. Why is this kind of worker so scarce? Because management has not conveyed to its employees that they are expected to take initiative; they don't have to wait to be told what to do. This message will resonate well with today's younger employees . . . if they're given permission or encouraged. Managers who don't know how to express or reinforce this concept now have a tool with this book.

After an introduction to the concept and an explanation of the "Ultimate Expectation," Nelson presents Simple Strategies and Techniques." To give you a sense for the straightforward content of this book, here are some of the topics under the headings Think, Act, and Persevere. Under Think: Make Your Job More Difficult, Ask Silly Questions, and Don't Be a Complainer. Under Prepare, topics include Collect Your Own Data, Develop Options and a Plan of Action, and Shoot Holes in Your Own Plan.

Under Act, topics include Speak Up to Have Influence, Volunteer for Difficult Assignments, and Be a Person Who Makes Things Happen. The section on Persevere includes Persist When Obstacles Arise, and Learn to Enjoy Those Things That Others Hate to Do.

The next section of the book addresses what holds us back from high achievement: fear, frustration, and failure. Fear includes "I might make a mistake" and "I'm afraid of being fired." Frustration includes "I don't have the authority" and "I don't have the support." "I took initiative once and made a mistake" and "Someone keeps blocking my efforts" comprise part of the Failure section. A concluding chapter encourages readers to realize their potential.

The book is deceivingly small, with wide margins and extra space between lines. The open format is wisely less intimidating for the reader, making the book easy to use. That's a good selling point for this kind of a volume, which is useless if it isn't read. Buy this book now for your employees. Include it in the materials given to new hires in the orientation process. Grab the advantage over your competition by using this book to stimulate initiative and high performance. It pays!

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13 of 14 people found the following review helpful:
4.0 out of 5 stars Handbook For Initiative, October 23, 2001
This review is from: Please Don't Just Do What I Tell You, Do What Needs to Be Done: Every Employee's Guide to Making Work More Rewarding (Hardcover)
As we recruit new employees, or challenge ourselves, we seek a very special trait -- initiative. How do we discover those, who will think for themselves? How can each of us become more proactive and less reactive? Up until now, initiative was the result of passion, dedication and courage. Now, we have a handbook -- "Don't Just Do What I Tell You! Do What Needs To Be Done."

In the spirit of "The One Minute Manager" and "Who Moved My Cheese" this book is short and simple - an easy afternoon read. It delivers quality perspectives on how to empower individuals and entire workforces. The layout is in logical chapters or sections, like "Do Something Different Now" and "Realize Your Potential". Contained in each chapter are simple concepts on how to demonstrate more initiative with examples of how individuals succeeded by being more proactive. The results are credible and interesting stories in support of a of one objective, otherwise known as the 'Ultimate Expectation', "Always Do What Needs To Be Done Without Waiting To Be Asked." True, some of the concepts are pure commons sense. For the most part this handbook creates new structure around an important value. It demonstrates that we are not born with initiative. We must acquire it through experience and through this excellent handbook. Take the intitiative and read this book.

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11 of 14 people found the following review helpful:
5.0 out of 5 stars Encouraging a good employee to be a great employee, January 22, 2002
By A Customer
This review is from: Please Don't Just Do What I Tell You, Do What Needs to Be Done: Every Employee's Guide to Making Work More Rewarding (Hardcover)
Bob Nelson doesn't pull any punches, and he says what every employer has always wanted to say, but couldn't quite find the right words. I am purchasing a copy of this book for each of my departments. It will be required reading for all employees. It drives me crazy when an employee is asked to do something and the first thing out of his/her mouth is, "but I don't know how." Fine, you don't know how, but you are an intelligent human being whom I hired, and you can learn. I love the person who doesn't have a clue, but takes on the task, thinks things through, asks questions, and gets the job done. Stagnation is boring, and it's not long before it starts to stink. This books gives employees great ideas to keep from being anything but stagnate. If they work for me, they know actions speak louder than words, and the right actions will take them places. Employers, be sure to read the book. As a companion, read "First, Break All the Rules" by Marcus Buckingham and Donald O. Clifton, Ph.D. With these books, you will have the tools to make your organization soar.
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