Product Description
Procedures for the Medical Administrative Assistant, 4th edition, is a textbook for students taking the post-secondary course to prepare them to become administrative assistants in a physician’s office. It provides instructions on the procedures necessary to smoothly and efficiently run a medical office. The new 4th edition will sport a new two-colour interior design. This edition fully reflects the busy medical office environment in which today’s administrative assistants work. A CD-ROM will accompany this edition. The CD will have the working papers from the previous edition (updated where necessary) and some interactive exercises (labelling, booking appointments) based on original case studies. * Re-organization of content (20 chapters reorganized into 15 chapters) e.g., Office Correspondence (Ch 5) now includes relevant content from the former Chapters 15 and 16 (on writing memos and formatting letters and envelopes) to make this a more comprehensive chapter * Appendices have been moved out of Hospital Records chapter (Ch 11) to end of book, for easier access * "Key Terms" and "Topics for Discussion" new to each chapter * New boxed material highlights important points for students to remember or consider * Health Benefits chapter (Ch 6) updated to include more recent info on health plans, and more coverage of information from other provinces in addition to Ontario * Doctors and the Law (Ch 14) updated to include more historical background * Your Job Search (Ch 15) enhanced with more information on where to look for a job, useful associations, etc. * Numerous revisions throughout to refle
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