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Product Description
From the Manufacturer
At a Glance
 Automatic Remote Backup for your Computer and Mobile Devices – Reinvented |  Live Adventurously | |
 Access Your Backup from Anywhere |  Powerful | |
 Secure Sharing, Easy Sharing |  60-Second Setup |
How It Works
 |  |  |
| 1. Add storage. | 2. Install Pogoplug's free companion software | 3. Keep your files safe at home and |
Product Description
Pogoplug Series 4 is the easiest way to share and stream your files, photos, music and movies while on the road. Simply add storage and access all of your files through the internet. Pogoplug makes sharing massive files or folders easy and secure. You can send large files without uploading or attaching. Pogoplug Series 4 is fast and easy to setup, just add an SD card, external hard drive, flash drive or e-sata drive. Pogoplug comes with free mobile apps that are available for iPad and Android. Requires Windows XP/7, Apple OS 10.6.6 and above. Compatible web browsers are Microsoft Internet Explorer 8/9, Mozilla Firefox 5, Apple Safari 5 for Mac, Google Chrome 12. Also works with Xbox360 and Playstation 3.
Customer Reviews
Most Helpful Customer Reviews
83 of 91 people found the following review helpful
By J. Liu
I too for one fell for the USB 3.0 connection, but you can't quite get that much significant increase in performance over WIFI connection anyway. USB2 is plenty fast for 720P streaming.
However the biggest oversight on the side of POGO is they do not support SAMBA/SMB share over the same Network. Their 2 years old Seagate Dockstar (aka. Pogoplug) can do it. You can't truly call yourself a NAS product without the support for some basic standard. If you do not have the SMB/SAMBA support, that means, your other hardware, i.e. Media Streamer, Google TV, or other devices that can take advantage of popular network protocol can not see the data on the pogo. Why would then someone connect all their external storage to one single Pogo, when you can't even share it among all your devices in your own home!
I am not bashing Pogo the company as a whole, their 2 years old product works great, the Seagate Dockstar, if you can find one, you can pick one up for $20-30. It supports the SAMBA/SMB accses/Windows Share , so I can stream movies, watch photos, edit files from all my devices without the worry or install of any of the Pogo application.
Their App , simply gives you access when you are outside your home, but what about when you are home. It's much more efficient to access the data directly without another software layer.
Pogo, please do something about this.
However the biggest oversight on the side of POGO is they do not support SAMBA/SMB share over the same Network. Their 2 years old Seagate Dockstar (aka. Pogoplug) can do it. You can't truly call yourself a NAS product without the support for some basic standard. If you do not have the SMB/SAMBA support, that means, your other hardware, i.e. Media Streamer, Google TV, or other devices that can take advantage of popular network protocol can not see the data on the pogo. Why would then someone connect all their external storage to one single Pogo, when you can't even share it among all your devices in your own home!
I am not bashing Pogo the company as a whole, their 2 years old product works great, the Seagate Dockstar, if you can find one, you can pick one up for $20-30. It supports the SAMBA/SMB accses/Windows Share , so I can stream movies, watch photos, edit files from all my devices without the worry or install of any of the Pogo application.
Their App , simply gives you access when you are outside your home, but what about when you are home. It's much more efficient to access the data directly without another software layer.
Pogo, please do something about this.
48 of 53 people found the following review helpful
Like many I was happy with my pogoplug until they decided to push an update that crashed both my pogoplugs while I was 400 miles away for the Thanksgiving holiday. What an terrible choice in time to decide to force customers' pogoplugs to update, here I am at my father in law's house about to show them some pictures of their niece when suddenly I can't acces either of my pogoplugs with the family pictures on them. I head to the forums only to find that Cloud engines had decided that the weekend before the holiday was a great time to push an update out. It's now a little over a month and 3 service tickets later and I'm still trying to nurse one of my pogoplugs back into working properly. Thanks Cloud Engines!
If they ever get this fixed I might update my review but for now I'd say just stay away until they get the kinks sorted out unless of course you want to be part of what is apparently their unannounced pubic beta. BTW- if they brick your device from afar pushing it an "official update" chances are slim to none they'll fess up and replace it in my experience thus far.
Like many I was happy with my pogoplug until they decided to push an update that crashed both my pogoplugs while I was 400 miles away for the Thanksgiving holiday. What an terrible choice in time to decide to force customers' pogoplugs to update, here I am at my father in law's house about to show them some pictures of their niece when suddenly I can't acces either of my pogoplugs with the family pictures on them. I head to the forums only to find that Cloud engines had decided that the weekend before the holiday was a great time to push an update out. It's now a little over a month and 3 service tickets later and I'm still trying to nurse one of my pogoplugs back into working properly. Thanks Cloud Engines!
-ER
Update- In yet another splended decision by the pogoplug corporate staff they have REMOVED the user driven support/tech forums from [...] likely in an attempt to sweep the terrible customer service and device support the company was not providing under the rug.
[...]
If they ever get this fixed I might update my review but for now I'd say just stay away until they get the kinks sorted out unless of course you want to be part of what is apparently their unannounced pubic beta. BTW- if they brick your device from afar pushing it an "official update" chances are slim to none they'll fess up and replace it in my experience thus far.
Like many I was happy with my pogoplug until they decided to push an update that crashed both my pogoplugs while I was 400 miles away for the Thanksgiving holiday. What an terrible choice in time to decide to force customers' pogoplugs to update, here I am at my father in law's house about to show them some pictures of their niece when suddenly I can't acces either of my pogoplugs with the family pictures on them. I head to the forums only to find that Cloud engines had decided that the weekend before the holiday was a great time to push an update out. It's now a little over a month and 3 service tickets later and I'm still trying to nurse one of my pogoplugs back into working properly. Thanks Cloud Engines!
-ER
Update- In yet another splended decision by the pogoplug corporate staff they have REMOVED the user driven support/tech forums from [...] likely in an attempt to sweep the terrible customer service and device support the company was not providing under the rug.
[...]
104 of 123 people found the following review helpful
Amazon Vine™ Review
(What's this?)
That is the question unintentionally posed by the Pogoplug 4. Or not. As you read through the reviews, you will find eloquent opinions on both sides.
At first I really didn't know what to make of this device, or what use it could be to me. I had the same feeling with the Seagate GoFlex and the Maxell AirStash. While similar in nature, those two items must be in range of the device in order for the user to access files previously loaded thereupon. The Pogo is in the middle- between local WiFi mass storage, and the Real Cloud. I am sure if you are reading this, you know what cloud computing is- if not, in brief, it is a way in which all (or some of) your data is stored at a remote server farm somewhere, and you access it via the Internet. To some it is the future of data storage, to others it is a security risk. I work in IT and see both sides. Some clients embrace it fully, others run from it saying something about "security issues".
It has been proposed as the only bulletproof way to do a system backup with complete confidence. But most IT managers I know prefer to have a backup they can take home, not depend on a remote server and the Internet. However, I have seen more local backup solutions fail that cloud-based. However, I have not yet discovered how one might set up a schedule to run backups.
Enter the Pogo, a halfway step. With it, you can attach any number of mass storage devices and access it anywhere via the Internet. It accepts almost any storage you may have at your disposal- USB drives, external HDD's, SD card and most weird of all, a bare 2.5" HD, which sits upright in the middle, like an iPod dock. I had to wonder, how many people have such a drive just lying around, or would be willing to buy one just to use with the Pogo? I did, but that's a long story.
Setup is nearly instantaneous, just pop the lid- no easy task at first- (and, it should be able to snap onto the base so the cats don't carry it off. And mine will.) power it up, plug into your device(s), go to the Pogo website and set up an account. I was up in about 5 minutes. I plugged in my 2.5 drive, a MyBook, a USB stick and an SD card.
The Web interface is, compared to the Seagate and Maxell, simple, a bit odd, but once you catch on, fairly easy to navigate-except backing up, mainly from photo and video folders- you have to go to the root of the device rather than just up a folder.. You can set preferences on how to view your files, tiled or list. The list of files is fairly familiar when in list view, and loads quickly, depending on the size of the original folder.
I found connecting to photos almost instantaneous, being displayed in the Windows "slideshow" mode. Audio streams quite quickly as well, although the "play" sidebar is pervasive, and seems to remain through an open session.
Video and almost everything else is quite different- almost any other type of file "must be uploaded for Web conversion". PDF's, Word docs and Excel workbooks are fairly quick, but seem able to convert only one page at a time.
Video, however, is handled differently. left clicking seems to do nothing, but a right click gives you a drop down menu with several options- Download, Watch Movie, Copy/Move, Delete, Get Ling and Send Link. As I am still waiting to view a fairly small MPG file, I find the Download option is just like any other download from a "real" website, at whatever speed your connection will allow. You can also, of course, upload files to the Pogo and manage files and folders as if you were there.
One peculiar quirk has popped up, but for a reason I have yet to discover, the status light went from green to red. Resetting the power clears it, but that could be a drag if you were depending on it and it times out on you. On rebooting the device, the light blinks steady green, then goes dark, finally going to solid green.
Here we go (from their website):
"The solid orange or red LED indicates your Pogoplug device cannot contact the Pogoplug service. Please power down your Pogoplug with the drive(s) still attached, and then physically detach your drive(s) before proceeding with the following troubleshooting steps.
1) Your connection issue could be resolved with something as simple as a different Ethernet cable. Please substitute a different Ethernet cable and try a different Ethernet port on your router. You will need to power cycle Pogoplug to refresh the network connection attempt.
2) If this fails, look for your Pogoplug in the list of DHCP clients on the status page of your router. Look for an unnamed device with the same MAC address as on the bottom of your Pogoplug. (Note: a MAC address looks similar to aa:00:bb:99:cc:88)
3) If your Pogoplug is assigned a DHCP IP address, you are most likely experiencing an issue with your I.S.P.'s DNS server. We recommend entering a static entry in the DNS server field(s) of your router's basic Internet setup page. We've had good experience with 4.2.2.3. and 208.67.222.222. You can find more addresses by searching "fast free DNS server" on a search engine. You will need to power cycle Pogoplug to refresh your network connection."
What could be simpler, right? I hope the "average" user of this device is comfortable with assigning static IP addresses and messing with DNS entries. Too much like work- literally.
I have not yet worked with the Pogo Cloud- or any other really, so I am not truly qualified to compare. On of my main objection to the cloud is silly- how long would it take to upload the 500+ GB of data I store? I realize once it's done it's done- but the Pogo allows the process to be instantaneous- and just as easily disabled.
I am not sure how practical this will be for a lot of people already sold on the cloud, or people who are still unaware of it. I accidentally discovered a perfect example of a great use for it- or any cloud, for that matter- the day I connected it. I happened to be talking to a co-worker about a hike I took last summer through some unusual and spectacular countryside. I thought at first, "I'll bring the pictures in tomorrow"- and then, "Hey, wait a minute, they're right here!"
It also comes with a variety of real cloud capability- 5 GB for free, and variously priced incrementally larger clouds. In the face of other free cloud solutions which can also be configured to store locally as well, this device is, by some, to be slightly archaic. I'd have to agree, but as I said, consider it "Cloud 101"
So in conclusion, I have not yet drawn one. If you are unsold on the cloud notion, this might be a way to break yourself into it quickly and make up your own mind. I do not think a lot of people would pay even the most price of the Pogo to find out, but it might also be money well spent.
At first I really didn't know what to make of this device, or what use it could be to me. I had the same feeling with the Seagate GoFlex and the Maxell AirStash. While similar in nature, those two items must be in range of the device in order for the user to access files previously loaded thereupon. The Pogo is in the middle- between local WiFi mass storage, and the Real Cloud. I am sure if you are reading this, you know what cloud computing is- if not, in brief, it is a way in which all (or some of) your data is stored at a remote server farm somewhere, and you access it via the Internet. To some it is the future of data storage, to others it is a security risk. I work in IT and see both sides. Some clients embrace it fully, others run from it saying something about "security issues".
It has been proposed as the only bulletproof way to do a system backup with complete confidence. But most IT managers I know prefer to have a backup they can take home, not depend on a remote server and the Internet. However, I have seen more local backup solutions fail that cloud-based. However, I have not yet discovered how one might set up a schedule to run backups.
Enter the Pogo, a halfway step. With it, you can attach any number of mass storage devices and access it anywhere via the Internet. It accepts almost any storage you may have at your disposal- USB drives, external HDD's, SD card and most weird of all, a bare 2.5" HD, which sits upright in the middle, like an iPod dock. I had to wonder, how many people have such a drive just lying around, or would be willing to buy one just to use with the Pogo? I did, but that's a long story.
Setup is nearly instantaneous, just pop the lid- no easy task at first- (and, it should be able to snap onto the base so the cats don't carry it off. And mine will.) power it up, plug into your device(s), go to the Pogo website and set up an account. I was up in about 5 minutes. I plugged in my 2.5 drive, a MyBook, a USB stick and an SD card.
The Web interface is, compared to the Seagate and Maxell, simple, a bit odd, but once you catch on, fairly easy to navigate-except backing up, mainly from photo and video folders- you have to go to the root of the device rather than just up a folder.. You can set preferences on how to view your files, tiled or list. The list of files is fairly familiar when in list view, and loads quickly, depending on the size of the original folder.
I found connecting to photos almost instantaneous, being displayed in the Windows "slideshow" mode. Audio streams quite quickly as well, although the "play" sidebar is pervasive, and seems to remain through an open session.
Video and almost everything else is quite different- almost any other type of file "must be uploaded for Web conversion". PDF's, Word docs and Excel workbooks are fairly quick, but seem able to convert only one page at a time.
Video, however, is handled differently. left clicking seems to do nothing, but a right click gives you a drop down menu with several options- Download, Watch Movie, Copy/Move, Delete, Get Ling and Send Link. As I am still waiting to view a fairly small MPG file, I find the Download option is just like any other download from a "real" website, at whatever speed your connection will allow. You can also, of course, upload files to the Pogo and manage files and folders as if you were there.
One peculiar quirk has popped up, but for a reason I have yet to discover, the status light went from green to red. Resetting the power clears it, but that could be a drag if you were depending on it and it times out on you. On rebooting the device, the light blinks steady green, then goes dark, finally going to solid green.
Here we go (from their website):
"The solid orange or red LED indicates your Pogoplug device cannot contact the Pogoplug service. Please power down your Pogoplug with the drive(s) still attached, and then physically detach your drive(s) before proceeding with the following troubleshooting steps.
1) Your connection issue could be resolved with something as simple as a different Ethernet cable. Please substitute a different Ethernet cable and try a different Ethernet port on your router. You will need to power cycle Pogoplug to refresh the network connection attempt.
2) If this fails, look for your Pogoplug in the list of DHCP clients on the status page of your router. Look for an unnamed device with the same MAC address as on the bottom of your Pogoplug. (Note: a MAC address looks similar to aa:00:bb:99:cc:88)
3) If your Pogoplug is assigned a DHCP IP address, you are most likely experiencing an issue with your I.S.P.'s DNS server. We recommend entering a static entry in the DNS server field(s) of your router's basic Internet setup page. We've had good experience with 4.2.2.3. and 208.67.222.222. You can find more addresses by searching "fast free DNS server" on a search engine. You will need to power cycle Pogoplug to refresh your network connection."
What could be simpler, right? I hope the "average" user of this device is comfortable with assigning static IP addresses and messing with DNS entries. Too much like work- literally.
I have not yet worked with the Pogo Cloud- or any other really, so I am not truly qualified to compare. On of my main objection to the cloud is silly- how long would it take to upload the 500+ GB of data I store? I realize once it's done it's done- but the Pogo allows the process to be instantaneous- and just as easily disabled.
I am not sure how practical this will be for a lot of people already sold on the cloud, or people who are still unaware of it. I accidentally discovered a perfect example of a great use for it- or any cloud, for that matter- the day I connected it. I happened to be talking to a co-worker about a hike I took last summer through some unusual and spectacular countryside. I thought at first, "I'll bring the pictures in tomorrow"- and then, "Hey, wait a minute, they're right here!"
It also comes with a variety of real cloud capability- 5 GB for free, and variously priced incrementally larger clouds. In the face of other free cloud solutions which can also be configured to store locally as well, this device is, by some, to be slightly archaic. I'd have to agree, but as I said, consider it "Cloud 101"
So in conclusion, I have not yet drawn one. If you are unsold on the cloud notion, this might be a way to break yourself into it quickly and make up your own mind. I do not think a lot of people would pay even the most price of the Pogo to find out, but it might also be money well spent.
Most Recent Customer Reviews
2.0 out of 5 stars
Not a fan...
I found the device ok but the backup / companion software is a mess - custom backups are very unreliable. I no longer use the device.
Published 2 days ago by David Riley
2.0 out of 5 stars
POGOPLUG Version 4 device will not recognize my USB drives, poor...
I choose this rating because this device would not reliably recognize an Iomega 500GB USB drive, or a Seagate 1.5TB USB drive on a desktop computer running Windows XP pro. Read more
Published 5 days ago by EUGENE SANDERS
5.0 out of 5 stars
EASY SETUP
Set up with a few minutes and product function as advertised. I was able to access my files and music on my iPhone
And iPad . Suitable for official use
And iPad . Suitable for official use
Published 6 days ago by tinkaboo
5.0 out of 5 stars
HDD network storage
This replaces earlier version of Pogoplug. Now HDD nas possible using laptop windows and Ipad ios. Easy to setup and use.
Published 6 days ago by Karl Zerbey
2.0 out of 5 stars
Gets Very Hot, Locks Up.
This product overheats very easily, and it often locks up when trying to access it via a computer. I thought it would be a good alternative to a full NAS box, but I think I will go... Read more
Published 8 days ago by cwild1
5.0 out of 5 stars
Love Pogoplugs
I like having private clouds.. Pogoplug is a simple technology for accessing all your music/files/data on the go while traveling. I have been using them over past couple of years. Read more
Published 12 days ago by rpv
4.0 out of 5 stars
Simply amazing product
The hassle free for my external hard drive ( easy plug and play). Now i can view my family photos / my project files from anywhere
Thank you.
Thank you.
Published 17 days ago by Joni
4.0 out of 5 stars
GREAT NAS!!
IF YOU WANT TO USE FOR PRIVATE DATA SERVER , It wil good things .
and install it what is linux , samba, torrent,, etc..
and install it what is linux , samba, torrent,, etc..
Published 19 days ago by Kim Myung Jin
5.0 out of 5 stars
What a great idea
I have bought several like options, one tied to my router that was a flop (slowed the entire network down), one that was a all-in-one solution (burnt out two power supplies and a... Read more
Published 22 days ago by Brian Burnett
3.0 out of 5 stars
Does what it says
But I had more expectations from this product. Backups sometimes take a lot of time. But this is good for small sized data.
Published 28 days ago by venkavis
