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Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals [Kindle Edition]

Jacqueline Whitmore
4.7 out of 5 stars  See all reviews (23 customer reviews)

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Book Description

Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore.

In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level.

In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Presence, Polish, Professionalism, and Passion. These include how to:

-Package yourself for success by refining your personal brand
-Nurture professional relationships with flair
-Master the five ways to make yourself more memorable
-Learn the seven unwritten rules of workplace etiquette

Whitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.

Editorial Reviews



“In Poised for Success, Jacqueline Whitmore explores the what, why, and how of being ready for and attaining success in practical and inspiring terms.  It’s a must-read for all those looking to get ahead!” --Marshall Goldsmith, author of the New York Times bestsellers, MOJO and What Got You Here Won’t Get You There

“Jacqueline Whitmore’s book is not only informative (do you know what bespoke suits, cuillères, or barrel cuffs are?) it is heartfelt and entertaining.  Jacqueline presents important concepts in a pragmatic and gracious way (read chapter 8), and balances it all with a tone that makes you want to meet for coffee." --Terri Morrison, coauthor of Kiss, Bow or Shake Hands: the Bestselling Guide to Doing Business in More Than Sixty Countries

"The #1 must-read book for anyone seeking the easy path to success and emotional prosperity.  Poised for Success is exploding with so many powerful takeaways that my highlighter ran out of ink! Jacqueline Whitmore is the business world's best-kept secret!" --Janine Driver, author of The New York Times bestseller, You Say More Than You Think: A 7-Day Plan For Using the New Body Language to Get What You Want

“Trust this book, live this book, treasure this book.” --P.M. Forni, professor, Johns Hopkins University and author of the bestselling book Choosing Civility

“Why read Jacqueline Whitmore’s Poised for Success? Because you want to do the very most and the very best with the time and the life you have. Because we all need direction and inspiration to achieve that. And because in these pages – in plain but powerful language – is the way to get there.  Read it and see change.  Read it and be changed.” --Simon T. Bailey, brillionaire and author of Release Your Brilliance

“Jacqueline Whitmore’s wisdom is simple, straightforward, and incredibly effective.  Poised for Success will change your attitude and outlook on doing business with others while helping you become more successful.  Relevant, inspiring, wise, and practical — this is truly a MUST read!" --Andrea R. Nierenberg, coauthor of Networking for the College Students (and Recent Graduates)

"For those of us fashion clods who need help getting ready for prime time, there is the amazing Jacqueline Whitmore.  Poised for Success is a style makeover from the outside in." --Fawn Germer, global leadership speaker and bestselling author of Hard Won Wisdom and Mustang Sallies

“Read Poised for Success to discover exactly what poise is and how you can develop it. With this understanding you’re able to present your best, connect from the heart, achieve high-touch in a world of high-tech, strengthen your business relationships, and achieve your greatest success.” --Larina Kase, PsyD, MBA, author of Clients, Clients and More Clients, and coauthor of The New York Times bestseller The Confident Speaker

“Jacqueline Whitmore’s Poised for Success helps business people be their best at work and in their personal lives.  The insights and practical advice she brings to our modern day manner dilemmas are priceless.” --Karen Leland, bestselling author of Public Speaking in an Instant: 60 Ways to Stand Up and Be Heard

About the Author

JACQUELINE WHITMORE is an internationally recognized etiquette expert and the founder of The Protocol School of Palm Beach. Her extensive client base includes the U.S. Department of Defense, Booz Allen Hamilton, Office Depot, The Hartford Financial Services Group, Deloitte, Merrill Lynch, Ernst & Young, Bloomingdale's, Sprint, and Burger King Corporation, among others.

Jacqueline is a popular guest on radio and television and her etiquette advice has appeared in The New York Times, USA Today, The Wall Street Journal, Glamour, Cosmopolitan, Marie Claire, Real Simple, Fortune, and O: The Oprah Magazine. Jacqueline and her husband, Brian Gleason, live in Florida.

Product Details

  • File Size: 274 KB
  • Print Length: 193 pages
  • Page Numbers Source ISBN: 0312600321
  • Publisher: St. Martin's Press (November 8, 2011)
  • Sold by: Macmillan
  • Language: English
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Lending: Not Enabled
  • Amazon Best Sellers Rank: #381,091 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

4.7 out of 5 stars
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Most Helpful Customer Reviews
6 of 6 people found the following review helpful
5.0 out of 5 stars A MUST have for all professionals November 8, 2011
Poised for Success is broken out into four parts: Presence, Polish, Professionalism, and Passion. Jacqueline believes that when mixed together, these are the ingredients that make a successful professional.

"... the ones that get ahead are often those who are able to muster enough courage to take risks and connect from the heart."

In her latest release, Jacqueline takes our hand and guides us through the maze of the business world. If you think your looks, your voice, and the manner in which you communicate make no difference in where you will end up in life... think again.

This isn't a preachy manual. This is a book that sheds light on how we are perceived by others no matter what industry we work in. A book that will become your friend. A book that I believe should be a required part of any business ensemble.

"Presence isn't something you put on in the morning and take off in the evening; it's a part of your essence."

Jacqueline helps us examine our appearance, the way we sound, the way we will ultimately market ourselves to the world. She teaches us to communicate from the "outside in." Helps us form, maintain, and grow professional relationships.

"Rise and Shine: you'll be impressed with the results, because others will be impressed with you."

But this book is more than just undeniably helpful tips. Weaved into the advice, are glimpses into the life of a woman who made herself what she is today - a success. Jacqueline shares personal stories from her life. Stories that show how she has put the knowledge gained over her lifetime to use.

In short, Poised for Success has become my everyday reference guide; the guide that will help me traverse the often daunting road of business, leading me toward my own personal success.
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6 of 6 people found the following review helpful
5.0 out of 5 stars Classic etiquette advice made relevant for modern times. February 24, 2012
I'm a fan of etiquette reference books because I tend to be old school in what I expect as acceptable and polite social decorum. That said, I'm also a tech-savvy GenY - I interact with most of my peers via social media. "Poised for Success" covers classic topics (appropriate professional dress) while also providing tips relevant to younger professionals in the early stages of their careers. For instance, Ms. Whitmore reminds us how to cultivate and maintain relationships with V.I.P. individuals -- most of whom are from a previous generation. My favorite part of the book is the discussion about networking. Poised for Success emphasizes the value of having connections who are different from ourselves. I agree. One doesn't grow much from being in an environment of people who mostly agree with your perspective. Getting insight from others who can provide you with perspective different from your own is how we most gain value from our networks! In addition, exchanging emails with Ms. Whitmore, I find that she practices what she has preached. She is a warm and friendly professional with a kind heart. Great reference book to have on one's shelf, and a must-read for young professionals.
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7 of 8 people found the following review helpful
I would highly recommend this book as a "required read" for college students getting ready to graduate and make the transition into the workforce. I checked out 5 different books from the library on business etiquette and this one was, by far, the most professionally written, the most straight forward, and it offered intelligent, trustworthy advice. This one will be on my permanent bookshelf soon and I will continue to highly recommend this one to anyone looking to polish their professional etiquette skills.
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2 of 2 people found the following review helpful
Why read Jacqueline Whitmore's book? Well because she is fabulous of course but more importantly because you want to do the very best with the time and life you have, because you want to put your best foot forward in all circumstances, because you want to attract the right kind of attention, because you want to succeed and because you want to leave your mark in this world. We all need direction and guidance to achieve that. Whether you want to know how to dress for success, network effectively, behave professionally or elevate your confidence to be in the same room with powerful people and connect with them Jacqueline's practical yet powerful guidance is a must have! Read it, embrace it and be the change you want to be!
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2 of 2 people found the following review helpful
Format:Hardcover|Verified Purchase
"I discovered Poised For Success to be quite a rare find. Among all of the similar etiquette and self help guides lining the shelves, Poised rises above them all. It's particularly exceptional due to the fact that male or female, of any age group or of any social class, the reader will retain knowledge certain to enhance their life and the lives of those around them. Poised For Success is far more than a book, it's a road map to guide any and all to a fulfilling and more prosperous life. Dearly departed Emily Post certainly has some spirited competition and luckily it takes up less room on the book shelf!"
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2 of 2 people found the following review helpful
5.0 out of 5 stars Fantastic book - a must read for all professionals January 9, 2012
I am transitioning from a 20 year career in the military. I found this book to be extremely informative, well-written, and easy to read. I cannot say enough great things about this book. I intend to re-read several times.
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1 of 1 people found the following review helpful
4.0 out of 5 stars Another good book by Jacqueline Whitmore February 18, 2015
Format:Hardcover|Verified Purchase
Another good book by Jacqueline Whitmore. Her points are clear and convincing. (I mean I have read two other business etiquette books and did not find their points convincing, or the authors just didn't explain or try to convince) I have her earlier book "Business Class" as well and it has helped me a lot as a relatively new immigrant trying to fit into this new work and social environment/culture! I mean a lot!
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Most Recent Customer Reviews
1.0 out of 5 stars denying the inherent chaos is the source of all anxiety
As a graduate business student I felt that I could hone in my professionalism and etiquette, but in a way that was convincing and moving, not simply by following a prescription of... Read more
Published 7 days ago by JEA
5.0 out of 5 stars Great book I enjoyed I will put into practice
Great book
I enjoyed I will put into practice
Published 28 days ago by Alma Lorena Maldonado
5.0 out of 5 stars Five Stars
Just what I wanted. Thank you.
Published 2 months ago by pumpkin's friend
5.0 out of 5 stars Five Stars
A necessary book for any business person
Published 3 months ago by N.M.Garnham
5.0 out of 5 stars ... book as a gift and could not be more delighted. It is obvious that...
I received this book as a gift and could not be more delighted. It is obvious that Ms. Whitmore is the real deal. Read more
Published 4 months ago by Kimberly Wanamaker
4.0 out of 5 stars This is just an all-around good read that helps one cultivate the...
This is just an all-around good read that helps one cultivate the excellence within them in order to make the right impression.
Published 6 months ago by Jay
5.0 out of 5 stars if you are in business, college, or a ...
if you are in business, college, or a serious person about your career' you NEED this. It covers a lot of topics you need to know and concepts you need to adopt into your life.
Published 6 months ago by Nick j
5.0 out of 5 stars Review on Poised for success: Mastering... by Jacqueline Whitmore
For me this brilliant book is all about integrity.
* * * * * * * *
Thank you, Jacqueline.
Published 7 months ago by Alex the lover of good wine.
5.0 out of 5 stars Highly recommended!
I am reading Poised for Success from the point of view of someone currently launching a small business. Read more
Published 9 months ago by Rick S.
5.0 out of 5 stars "Poised for Success" says it all!
Full of practical advice. Not just for the workplace. This well-rounded book is full of lists as well as smart, succinct, and simple ways to self-improve in straight-forward ways... Read more
Published 9 months ago by Tallahassee Fla.
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More About the Author

Jacqueline Whitmore is the author of Poised for Success (St. Martin's Press, November 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, July 2005).

She is an international etiquette expert, a certified speaking professional, and the founder and director of The Protocol School of Palm Beach, a premier business etiquette consulting firm which has served hundreds of multinational corporations and associations including Sprint, Office Depot, Ernst & Young, Bloomingdale's, Royal Caribbean, Burger King Corporation, Deloitte, and the U.S. Department of Defense, just to name a few.

Jacqueline ranks as one of the most widely quoted etiquette experts in the United States. Her advice is sought by numerous publications including The New York Times, USA Today, Glamour, Time, Fortune, Cosmopolitan and O: The Oprah Magazine. She has appeared as a guest on a variety of national radio and television shows including National Public Radio, ABC's 20/20, CNN, FOX News, Anderson Cooper's AC360° and The Daily Show with Jon Stewart.

Prior to starting her company, Jacqueline served as the protocol officer and assistant director of public relations for The Breakers Hotel in Palm Beach where she handled all VIP media requests and launched and facilitated the Employee Executive Etiquette Training Program.

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