Customer Reviews

Polaris IQ Women's Cruiser Bike

5 star:		(3)
4 star:		(2)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I purchased this and another bike (Spider Man Bike for my son) which was also made by the same company, so I have some perspective on buying/assembling bikes online.

Points about this bike:
- Polaris is just a brand slapped on the bike.
- This bike is manufactured by Cycle Force Group
- The metal shields bend easily and are not as easily straightened (rubbing issues)
- It's worth the price I paid on Amazon (free shipping with Prime)
- The instructions are pretty much worthless
- This is a 26" bike with no handbrakes, only coaster brake (turn the wheels backwards)

Assembly:
These were one-size-fits-all instructions including everything from suspension forks to hand brakes and so on -- compared to the spider-man bike I got from the same manufacturer, this was really confusing. The other manual was very detailed but only had pertinent information.

When done, it was wobbly and too high (**installer error) and the wheels were rubbing which I attributed to untrue wheels (something you read a lot about with online bike purchases. See repair below for how the wheel situation was fixed.

**I went back and forth through the manual and couldn't figure out what could have been wrong. I finally figured out that I (no joke) had the front wheel turned around when I installed the handlebars, only from the picture here on Amazon.

Damage:
The box was not evidently damaged, but the chain protector had a screw that had fallen out and was stripped to the point that it wouldn't tighten, but not fall out on it's own. The shields were not originally bent correctly (the arch at the top of the arms wasn't even remotely symmetrical and showed no signs of being bent right in the first place, then re-bent into this position). This also did not appear to be a return.

Repair:
I had the same size screw with coarser threads which fixed the chain guard. The rubbing got less when I inflated the tires, but still was a problem, looking under the shields, I discovered that they weren't straight. The thing to do is to take them off, take the legs off of them, and straighten them in reference to a flat surface, then reinstall them. On-the-fly adjustment (bending something slightly) gets exponentially out of alignment and you'll need to take them off if you don't get it in the first two adjustments.

Miscellaneous, buying bikes online:
I buy with confidence on Amazon when I'm unsure about a product because they always make it right, but I really didn't want to send this back; it was too much trouble. That worked out because I was forced to get it right and now it's a serviceable bike at a reasonable price.

If you're looking at this bike, you're probably confused about quality because you see $50 bikes at your local stores and $400 bikes that look exactly the same at the bike shop. I'd say this is a happy compromise . . . This is a good purchase if you're patient and a bit handy, but if you want it to just work, I'd recommend finding a place that SERVICES bikes to get one from, as it CAN Be a headache.

I am just getting back into bike riding after having both knees replaced. I love the bike! It's very easy to get on and off and rides very smooth.

This is the best purchase I have made yet on Amazon. When I first received the bike I noticed that the front fender was rubbing horribly. I contacted the company and after walking me through the assembly, they sent out a new fender ASAP. Cycle Force Group is a first rate company. I would have paid the full price had I known what I was getting. I have had nothing but compliments on this bike from neighbors in the apartment complex where I live. Only one knew that the Cruiser is a Beach Cruiser, kewl, huh?

This has got to be one of the worst designs I have ever seen. The fender supports are wrapped between the fender and the rear wheel. They grind against the wheel and stop the bike. This is a huge potential hazard and I wonder if any one was hurt because of it. Worse yet, there's no easy way to remove the fender support or the fender itself, because one of the screws is tucked deep down, and requires a special tool. I returned the bike after wasting several hours assembling it and trying to remove the fender. Amazon provided good service by promptly refunding the money.

This was such a great bike for the price and I was loving riding around town in it. I would attach a cute little wooden basket to the front and it was the perfect mode of transportation when I'd realize I needed more wine but didn't want to deal with parking. Alas, I tree fell on it yesterday. But once my renters insurance comes though I will definitely buy another!

We purchased this bike for my daughter for Christmas she really liked it. Since it's been cold and rainly she's only had a couple of chances to ride it. I think it was a good purchase at a reasonable price.

Really irritating. I was very interested in this bike, but could not order because they did not tell me the size, I need a 24". Someone needs some more training on how to post an item for sale.