Customer Reviews

Polaris Sportsman Men's Comfort Bike (26-Inch Wheels)

5 star:		(2)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I'm a long time motorcycle technician and tech editor of a national motorcycle publication. I haven't owned a bicycle in a long time, but I know a quality two wheeler when I see one - and when I don't. With this bicycle, I don't. Is it serviceable? Yes. But for how long, I couldn't predict. The bike is shipped with the seat, handlebar, and front wheel not installed. You must install these parts as well as others, but the manual covers two other models with only passing reference to parts of this bike that are similar. The wheels both have a lot of axial runout. The front wheel bearings were over tightened and turned very roughly. Regreasing and readjustment cured that, but it revealed what has to be the lowest quality bearings I've ever seen in any application. The bearing adjustment locknut was frozen on one end of the axle, so all adjustment was done from the other side. The slot for the axle in the fork bottoms was deeper on one fork than the other. This caused the wheel to be cocked in the forks and prevented brake adjustment. The importer is sending me a new fork, though I suspect I'll find the same issue - lack of quality control. I offset the axle in the fork to center the wheel, and all seems well. But the fitment is a quick release type, so a hard bump could shift it back and cause brakes to bind. On initial test ride, the chain kept jumping off the sprockets - first on the front, then the rear. Adjustment from scratch was required, with very poor instructions that really didn't apply to this particular model. But it works. Fenders are the flimsiest plastic things I've ever seen, and no instructions whatsoever for installing the front one. They both flop around like crazy while riding. All in all? A low grade Chinese made product that will provide the casual user with exercise and local transportation, but don't plan on riding any marathons. Considering that similar designs with higher quality sell for $750 or more, this bike is probably priced about where it belongs.

I have had my bike one month now and am pleased with it. I'm 73 and haven't ridden a bike in years and it took a little getting used to. I do plan getting a pad for the seat because it isn't soft enough for me.
Doug

This bike is the worst bike I have ever owned. First off, never buy a bike online; setting it up is not worth the oney. But this bike is very poorly designed and put together. The breaks will break easily and it is literally falling apart after one week's. The tire guards are useless and the grips have already come off. I can't emphasize how much I hate this bike.

Personally, the instructions were more or less worthless. But assembly wasn't too hard to figure out by yourself (but then again, I'm an engineer...) - took me about an hour to put together. Also, it doesn't come with all the tools you need, but most people will have a crescent wrench lying around, so it's no big deal. The only problem I've had so far is that the gear selector cable became loose after a day...I put it back to where it was and haven't had any problems with it since. Also, it seems that only half the gears actually work; I find myself using only the even gears so that I don't have to listen to the constant clicking while it attempts to engage.

It was also easy to replace the quick release parts with nuts and bolts I got from home depot. I highly recommend doing this for anyone using this bike in high-theft areas such as college campuses.

Bought this for my teenage son. Nothing in the assembly was difficult and it came with a very nice manual. I was VERY impressed that there was a phone number to call for help. I was able to talk to a live technician in less than a few minutes and get questions answered.

One of the fenders had cracked in shipment -- they sent out an immediate replacement. Great customer service.

The bike itself weighs about 33 pounds and its solid and comfortable. Nice seat! For the price a great value.