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3 Reviews
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Average Customer Review
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13 of 16 people found the following review helpful:
5.0 out of 5 stars
IT director
This book did a very good job filling in some gaps in my knowledge of running an IT operation. This book is very helpful for technical people who find themselves now having to manage an IT department. Policies and procedures are very important in making an IT shop run smoothly, and this book will give you a head start in getting your shop in...
Published on January 17, 2002
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7 of 7 people found the following review helpful:
3.0 out of 5 stars
Expected more...
I expected more from this book - at least some concrete, document examples (verbage) on tailoring IT policies. Readers should look here for an overview but elsewhere for mor e detail.
Published on April 20, 2003 by B. Clarke
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7 of 7 people found the following review helpful:
3.0 out of 5 stars
Expected more...,
By
This review is from: IT Policies & Procedures: Tools & Techniques That Work (3rd Edition) (IT Governance Policies & Procedures) (Hardcover)
I expected more from this book - at least some concrete, document examples (verbage) on tailoring IT policies. Readers should look here for an overview but elsewhere for mor e detail.
13 of 16 people found the following review helpful:
5.0 out of 5 stars
IT director,
By A Customer
This review is from: IT Policies & Procedures: Tools & Techniques That Work (3rd Edition) (IT Governance Policies & Procedures) (Hardcover)
This book did a very good job filling in some gaps in my knowledge of running an IT operation. This book is very helpful for technical people who find themselves now having to manage an IT department. Policies and procedures are very important in making an IT shop run smoothly, and this book will give you a head start in getting your shop in order.
6 of 8 people found the following review helpful:
2.0 out of 5 stars
Disappointed reader,
By A Customer
This review is from: IT Policies & Procedures: Tools & Techniques That Work (3rd Edition) (IT Governance Policies & Procedures) (Hardcover)
I was not at all pleased once I received the book at the full purchase price. I was expecting more formal policies already written. The ones included in the book are very broad and most likely unuseful in their current format to most any business. I recommend that you get the book, but do not pay the full price for it. Find it used.
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IT Policies & Procedures: Tools & Techniques That Work (3rd Edition) (IT Governance Policies & Procedures) by George Henry Jenkins (Hardcover - Nov. 2001)
Used & New from: $2.79
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