Customer Reviews

Polk Audio DSW PRO 400 8-Inch Powered Subwoofer (Single, Black)

5 star:		(2)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

I recently upgraded speakers to Polk RTi-A3's (front) and smaller Polks on the wall (rear). I was still using an old Audiosource sub, figuring that a sub is a sub, what's the difference?
So, off to Tweeter I went to check subs out. I auditioned the DSWPRO400 and the PSW110. The DSWPRO400 won. Listening to music, it blends really well with the RTi-A3's, is crisp, precise and punchy, (not boomy or muddy like with the old sub). For movies I use the remote to turn it up a bit and it does just what it's supposed to. It's not a house shaker, just great bottom.

I use this woofer for a medium size room. There is no problem with the size in ratio to my room. I love the night feature because of my two small kids. High recommendation!

We just received our second DSW Pro 400 subwoofer within a week from Amazon and both have not worked right out of the box. We received the first subwoofer last Friday 10/17/08. It had solid lights in the back power indication LEDs, the front Blue LED appeared to operate and indicate controls where working but no audio out. I still have my old Onkyo powered subwoofer and it works with the receiver and RCA cable just fine.

Amazon was happy to send an immediate replacement and we received it today 10/24/08. I plugged it in and the only indication is a steady blinking green light at the back power indicator. This is when the unit is set to Auto and On. The indicator blinks yellow when set to Standby. The remote will not turn the unit on from Standby and I do not get a any indication from the front Blue LED at any time.

2 for 2 out of the box not working, I can not give a higher rating than one. I have a e-mail into Polk customer service and will wait to hear from them before returning the unit back to Amazon. Needless to say, we are very disappointed with this product.

Bought the Polk Audio DSW PRO 400 to replace my Definitive Technology Sub the cat ripped. I read the reviews about problems some others had with the sub but thought what the heck. I received the sub from Amazon and the front light does not work. Okay no big deal but you need the light to see the volume adjustments and other settings. Okay nothings perfect so I contacted Polk Audio the day I received it. Nothing. E mailed again. Nothing. Called. Nothing. No word from Polk a week later. Not even an automated reply.

I think this is a sign to return it to Amazon. I thought maybe I could live with it but if the Polk Audio customer service sucks now for this little issue how would it be down the road if I had a major problem??

As far as the sound, I'm not going to even try and break them in.And I can't set them up phase wise with no light input. So why bother. I already know Definitive Technology speakers and service is great.

Going back to Definitive Technology.

I can't recommend Polk Audio Products.

Let me tell you first, that I'm a huge fan of Polk speakers. All of my home theater and car speakers are Polk. That said, the DSW PRO 400 I received did not work. As problems can happen with anything, I do not fault Polk for this. In fact, I returned it to Amazon, with no hassle, and ended up purchasing the DSW PRO 500. The PRO 500 is a perfect match for my home theater. Bombs, in movies, shake my floor. Enough said.