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Polycom Communicator C100S USB Speakerphone for Skype-Grey

by Polycom
124 customer reviews
| 9 answered questions

List Price: $139.00
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Frequently Bought Together

  • Polycom Communicator C100S USB Speakerphone for Skype-Grey
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  • Logitech HD Pro Webcam C920, 1080p Widescreen Video Calling and Recording
Total price: $165.39
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Technical Details

  • Model Number: 2200-44040-001

Product Description

Communicator C100S Voice-Conferencing Telephone

Product Details

  • Product Dimensions: 11 x 6 x 2.8 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B000GG0EFY
  • California residents: Click here for Proposition 65 warning.
  • Item model number: 2200-44040-001
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (124 customer reviews)
  • Amazon Best Sellers Rank:
  • Product Warranty: For warranty information about this product, please click here
  • Date first available at August 22, 2003

Customer Reviews

Most Helpful Customer Reviews

119 of 135 people found the following review helpful By Phillip Blanton on February 1, 2008
Everyone who gives the Polycom Communicator C100S a great rating is absolutely correct. Under Windows XP this device is awesome. The sound quality is great on both ends. It doesn't take you long to realize that you are carrying on a conversation in a much more natural manner without a headset on.

When you want to use this device on any operating system other than Windows XP, you'll find that the device is nothing more than a cheap speaker and desktop microphone. Of course it works with Skype on Linux, MacOS and Windows Vista, just like any other speaker and desktop microphone do. Crappily.

The magic of this device is in the software. The echo cancellation and sound quality are all products of the drivers that lie between Skype and the device. Wihout those drivers, the device is just an expensive USB speaker/microphone. Those who say that the device works with MacOS and Vista are only partially right. The Skype integration buttons do not work on anything but XP and I could live with that. But the audio processing in the driver is what makes this device usable with Skype. Without it, there is terrible echo from your side that makes the device unusable. You may as well use a cheap pair of speakers and a cheap desktop microphone. You'll get the same performance and it'll cost you a lot less.

Windows Vista has been available to the software developers at Polycom for over a year now and there is apparently no Vista driver in the works. This means that the Polycom Communicator C100S is useless for almost all new computer purchasers. (I did recently read that Dell is now offering Windows XP on some new PC purchases. I belive for enterprise level buyers only though.)

There is apparently now no plan to release a Mac driver, as if there was ever one in development.
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19 of 19 people found the following review helpful By Stephen Llano on December 22, 2006
I thought I would write up this review for those Mac users who might be skeptical of the Polycom Communicator's compatibility with Mac OS X 10.4.

Although Polycom offers no Mac drivers or official Mac support, I find that it works extremely well out of the box.

I have used it 4 times (just got it 2 days ago) and it is an amazing speakerphone. I have used it with Skype for Skype and Land-line/mobile calls within the United States, and everyone believes me to be using my Logitech USB headset, unless they have video and can see me headset-free.

I have had a couple of instances of feedback, but these were cleared up once the person on the other end turned down their speaker volume or switched to headphones. In one case there was terrible feedback from my end, but it was because I opened ichat while on a skype call, and I think ichat opened the microphone, not allowing Skype or the Communicator to enact echo cancellation. Once I closed ichat, the call returned to echo-free quality.

I have used it on ichat, and it works as well as my internal laptop speakers and isight microphone, without the "cave-like" sound I usually get on the isight. On Gizmo Project, the sound quality is excellent with no echo or feedback whatsoever.

The buttons are the downside of this on the Mac - the "switch to skype" and "answer call" buttons do not function on the Communicator. The mute button functions, as does the LED, but the LED does not light up when there is an incoming call. The volume buttons work, but they do not control the master volume of the Mac. Both volume controls are independent of eachother. Although the Communicator does not indicate any response from touching the volume controls, they work fine.
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16 of 17 people found the following review helpful By M. Hodby on September 18, 2007
A number of people have claimed that this unit does not work with Vista. However, that is simply not correct. I have Vista Ultimate in Japanese, running an English language pack, and Skype which even more surprisingly is not yet fully compatible with Vista either.

First time you connect to your PC, it is possible that you will need to plug-in and out a few times before the drivers load - but they will load. Then you are on your way. Now, what does and does not work when using with Vista - on my PC:

1. Skype Button works fine.
2. Dial and hang-up button works fine
3. Volume (up and down) do NOT work
4. Mute button does NOT work
5. Speaker works fine
6. Microphone works fine

I use the unit for both Skype-Skype calls and Skype-out calls and the audio quality is good. I have asked and people at the other end have no problem hearing me, no echo and no distortion.

Overall a good product. When Polycom eventually release Vista drivers (and when Skype is fully compatible with Vista also) it will be a great product. In the meantime, understand its limitations but buy without fear that it will let you down.
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8 of 8 people found the following review helpful By Pidge on February 10, 2007
Verified Purchase
I was tired of using a headset, especially when we wanted to have a webcam session with our parents to show them their grandchildren. Having used Polycom speakerphones at work 6 hours a day I thought I would see if they had a device for the home user. And sure enough they do and it only cost around $100!

The Polycom Communicator is packaged in a plastic mould within a box. Thankfully the plastic wasn't heatsealed around the edge like most PC accessories these days, so within seconds it was in my hot little hands. I was surprised how light it felt for a solid built device. Size wise it was just smaller than my hand and about 3/4 of inch thick.

Accompanying the device was a nicely made wallet to store it in while traveling, the customary manual and setup CD, and a voucher for 30mins of Skypeout call time (which I thought was cool at the time but later discovered this was 30mins of cheap rates and represented about 54c of Skype credit. Oh well, it was the thought that counted).

The Communicator has five buttons: one for starting Skype, two for volume, one for calling/hanging up and one for mute. The buttons are surrounded by a ring that glows when you are making or receiving a call. It has a headset jack on the side for private calls. At the back is a flap which, when opened reveals a USB cable which is neatly stowed. The flap itself serves as a prop-up stand as you can see in the picture. Being USB powered is great because it means no unnecessary power cords and no need for a power socket.

Installing the software proved a little more difficult than I anticipated. The setup CD would just not work and kept coming up with a message that it couldn't find a file which as it happened was on the CD, just in a different folder.
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