Polycom SoundPoint Pro 2-Line for Conferencing with Handset & Headset Support

by Polycom

Product Details

Product Manual [666kb PDF]

• Product Dimensions: 10 x 8.9 x 2 inches ; 2.5 pounds
• Shipping Weight: 7 pounds
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B00002SX5Y
• Item model number: 2200-06001-001
• Average Customer Review: 2.4 out of 5 stars  See all reviews (18 customer reviews)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: September 4, 1999

Product Description

Amazon.com Review

The Polycom Soundpoint Pro two-line desktop conference phone combines support for two lines, three-way conference calling, and caller ID with call waiting into one easy-to-operate unit. Its well-chosen convenience and productivity features make it ideal for your busy family or home office.

Setting up the SoundPoint Pro is simple, following the included quick setup guide. A quick reference guide is also included for convenient access to basic phone operations. The slim handset is sturdy and comfortable to hold. The base includes 28 buttons, intuitively arranged, and a large-print LCD. The Soundpoint Pro has seven programming menus, including speed dialing, ring volume, local number storage, line selection, time of day, LCD contrast, and caller ID. While the ringer can only be set to one sound, the volume can be adjusted and the piano-like tone is unique and pleasant.

You can store up to 20 numbers in memory dialing, and you can import them from the caller ID log. To set up a number for memory dialing, we pressed the program button to display the LCD menu. We entered a number between 1 and 20, dialed the phone number and name, and pressed the program button after each step to save. To dial a stored number, we pressed the program button once, used the volume buttons to select the stored number, and then pressed the speed dial button to make the call. The only way to erase a stored number is to program over the old number. If you subscribe to caller ID with call waiting, you can access these functions using the flash button and LCD. There is a 99-number caller ID log.

Other SoundPoint Pro features are a rear microphone, redial, hold, mute, headset, and speaker buttons. A conference button conveniently brings all callers off hold and into a three-way conversation. All buttons associated with conference calling include red and green lights to let you know the status of a call. For example, a red light means the line is in use, while a blinking green light means the caller is on hold.

In our tests of the Soundpoint Pro, we found the voice transmission to be clear and did not detect any background interference. Overall, it makes a fine addition to an office environment. --Emily Bakko

Pros:

• Supports two lines and three-way conversations
• Sturdy construction
• Intuitive button layout
• Large-print adjustable LCD

Cons:

• Speed dial numbers are not conveniently erased
• Limited selection of ringer tones

Amazon.com Product Description

SoundPoint Pro desktop conference phones combine Polycom's corporate-quality audioconferencing with a full business feature set for the small office, home office, or small-business environment. The SoundPoint Pro provides full-duplex audioconferencing anytime. The front microphone is optimized for high-quality individual conferences with minimal background noise. With a simple key press, activate the rear microphone for group conferencing with 360-degree coverage. And with SoundPoint Pro you can have an unassisted conference with up to three other people right from your desktop.

The SoundPoint Pro provides three modes of operation: SoundPoint Pro with the handset, in Speaker mode, or with an attached headset, using SoundPoint Pro's integrated headset amplifier and controls. You can change modes seamlessly at any time, with the touch of a key or by lifting the handset.

Customer Reviews

Most Helpful Customer Reviews

19 of 20 people found the following review helpful:

5.0 out of 5 stars THIS PHONE IS AMAZING!, February 28, 2000

By 

J. Hoffman (Bloomington, Minnesota USA) - See all my reviews
(REAL NAME)   

This review is from: Polycom SoundPoint Pro 2-Line for Conferencing with Handset & Headset Support (Office Product)

Forget your previous experience with speaker phones. People cannot tell the difference when I am on handset or headset or speakerphone. No 55 gallon drum echoes. No feeling for your caller like they are on an auditorium PA. Excellent quality sound in all modes. Full duplex audio means nothing missed or clipped on speakerphone mode. You will want a headset to use with this, and the internal electronic compatability with mini plug headsets means a relatively inexpensive Plantronics will work beautifully (and with your cell phone with an adapter!). I am an "old guy" and no longer get the same thrill I used to from capital asset purchases, but this telephone has made my day for the last month.

12 of 13 people found the following review helpful:

5.0 out of 5 stars High quality construction and sound, February 27, 2000

By A Customer

This review is from: Polycom SoundPoint Pro 2-Line for Conferencing with Handset & Headset Support (Office Product)

The quality of the SoundPoint Pro really comes out when holding speakerphone calls. Full-duplex, which prevents clipping, is an absolute necessity for speakerphone work. All the other full-duplex phones I tried, such as the Panisonic and the Casio PhoneMate had too much feature creep and didn't seem to grasp on the main point of high quality phones, transmitting and receiving with the utmost fidelity.

The received sound is a bit too heavy on the bass, but clear and realistic. All of the features, except the primitive speed dial feature, are usable, thought out and intuitive. A YoYo from Big-Island is a perfect companion for resolving the phonebook/speed dial issue.

10 of 11 people found the following review helpful:

2.0 out of 5 stars Not great for telecommuting, December 12, 2000

By 

Nigel Simpson (Seattle, WA USA) - See all my reviews

This review is from: Polycom SoundPoint Pro 2-Line for Conferencing with Handset & Headset Support (Office Product)

I telecommute and I've been looking for a headset compatible speakerphone that would work well in my environment. I needed a speakerphone capable of full-duplex operation to make it possible to barge into conference calls. I bought the Soundpoint Pro, but I'm somewhat disappointed for the following reasons:

- volume range on speakerphone is too limited (I have to use a headset to "tune in" quiet speakers).

- the speed dial mechanism is cumbersome - scroll through a list and then press "speed dial" rather than pressing a programmed button.

- the sound quality is rather bassy

- the number sequence programming is too short. I can't program enough digits to get one button access to voice mail (need 25 digits including pauses)

- no "new call" light

- no display light

- not enough lines in CID display

I'll probably return it.