- DESKTOP PHONE
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Most Helpful Customer Reviews
7 of 7 people found the following review helpful:
5.0 out of 5 stars
Excellent phone,
Amazon Verified Purchase(What's this?)
This review is from: Polycom SoundPoint IP 330 Phone Power Supply Not Included (Electronics)
I've been through a number of IP phones (desk phones, cordless phones, softphones). While they had a lot of features and attractive pricing, I found them lacking the audio quality / stability for serious use, especially when using speakerphone function.
Of course, the Cisco IP phones (not the lower end "Cisco Linksys" ones) that my employer uses have high quality audio, but they cost $300 and if you are a home user, Cisco provides no software/firmware, which was a deal killer for me. So I tried Polycom, which is a reputed name. Fortunately, Polycom seem to support small users better. This phone came with a WebUI that let me configure all settings I needed and they let you download new firmware directly from their website. This phone DOES NOT COME with a power supply. It requires Power-Over-Ethernet (PoE). So I had to purchase a $30 Power Over Ethernet Injector from Amazon that plugs into my ethernet cable and powers this phone. Annoying. But when I got everything setup, I was amazed by the audio quality. This phone has TOP quality audio. I couldn't believe that on the same internet connection, the same VOIP provider, the same codec (G.729ab), this phone could deliver such great audio. And it has a high quality (full duplex) speakerphone. This phone rocks. I wish I had purchased this first and saved myself the money I spent on all those lower-end phones and softphones. I'll purchase a Polycom again in a hearbeat after the great experience with this phone.
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