Customer Reviews

Polycom SoundStation2 Expandable Conference Phone (2200-16200-001)

5 star:		(17)
4 star:		(4)
3 star:		(2)
2 star:		(0)
1 star:		(4)

 

 

This phone is a good quality phone. When on speaker, typically during conference calls, the sound is crystal clear. And the people on the other end have no trouble at all distinguishing your words. I also purchased the 2 additional mics which compliment quite well. If you plan on getting the mics, make sure you get the expandable version of this Polycom SoundStation2. There are many versions that are similar to this one, and it's easy to get them confused. I definitely recommend this phone!

I purchased this unit plus the additional microphones and it is a great unit with a good price. We haven't even used it but are returning it! None of the literature on this site or even on the Polycom site explains that it will ONLY work on a single phone line. We have analog lines so that was not an issue. However like any business, we have multiple lines. And, this unit cannot work on a multi-line system. It worked fine when I hooked to our fax line. But NO dial tone when hooked to any other phone jack in our building. It is a shame that the company does NOT provide this critical key piece of information. I think this is true of ALL of their products. For the cost of the equipment, this should be disclosed!!!

We purchased product for board meetings involving 15 persons, several of whom call in from remote locations.

The sound quality on receiving in the room was excellent, and the volume was as loud as we needed. Apparently the microphones were also excellent, because those calling in had no difficulty hearing comments from any part of the room.

These phones are the standard in corporate America. I purchased one of these for our small startups first office. It's as good as I remember them being. Clarity are noise cancellation are exceptional, in spite of the echo in our war-room. Also bought 2 extension mic's which accommodates our 8+ folks easily.

It's also worth noting we don't actually have any telco-phone lines, and instead use this device as a mic & speaker combo for VOIP (skype, gotomeeting, web-ex). There's a cable that lets you connect to an analog sound card in your computer. The cable is listed separately, (but seemingly unavailable anywhere!) but it turns out not to matter... the new-in-box SS2 comes with the cable for free...

I bought this product about a month ago. Our conference room is small and we usually connect with people all over the world. So we needed something that would give us a clear conversation without having to repeat ourselves all the time as well as being able to hear our colleagues from all parts of the world clearly. This did a great job! Our colleagues noticed the change without us letting them know that we were using a new device. They came through clearer and the background noise was eliminated. Our conversations went smoothly. We do not have to repeat our selves so the other person can hear us clearly, it was heard the first time. Set up was a breeze. The instructions were right there in three steps.

The console works really good, but only if placed to an analogic line, it won't work on Digital Lines.
There should be a warning on the description about it.

This was a great purchase and well worth the money! We are a small business but this makes us very professional. If you ever have to conduct conference calls this is the product you need. Sound quality is exceptional from both sides. You can conference in a third party from this phone during a call. My only gripe is the phonebook displays are not very custommizable, but not a deal breaker in any way.

How is it possible that Polycom still is the only company to make perfect sounding speaker phones? Everything else I try sounds terrible compared to Polycoms. The only time I've had it not sound flawless is when in a small room with a big echo problem due to a lot of hard surfaces.

I purchased this phone for our condominium association board meetings, so out of town members could participate. Everyone is very happy with it. It is very easy to set up and the sound quality is very good. We are going to purchase the extension microphones to pick up questions from the audience better.

This product has worked flawlessly and is dramatically better than our previous, much cheaper, conference phone. We have had no problems at all with it.