Customer Reviews

Polycom VoiceStation 100 Conference Phone System

5 star:		(3)
4 star:		(0)
3 star:		(1)
2 star:		(2)
1 star:		(2)

 

 

I bought this phone hoping it would be similar in quality to the polycom soundstation phones we use at work. It was not.

When I use the phone, I often cannot hear the first half sentence of the other party when they begin speaking. They complain that I sound like I am in a huge room, and can't hear me if I get more than a foot from the unit.

I am most disappointed.

I purchased this phone thinking it was similar to the SoundStation 100, the difference being this one is newer, sleeker, and cheaper... I was wrong.

The sound quality is terrible. I could not hear a person speaking from a handset without clipping. When I spoke, others said it sounded like I was in a tunnel, or very far from the mic. This was in a room about 10x12. They said it is for small rooms... Like a closet perhaps?

I am going to step up to the SoundStation 100... Which has much better reviews. I'll review it there...

This phone was WAY under my expectations based on my experience with the SoundStation at work. This phone was as bad as the junker i've had in my closet for years that cost no more than $30 at WalMart.

My main complaints:
* I was frequently told that I sounded like I was in a tunnel.
* The initial part of what I said when I spoke was clipped.
* And the phone would chirp every few minutes for no apparent reason.

Do not waste your money on this phone.

I got this conference phone at a good price. It is quite expensive for home use.

Pro:
* It can be loud.
* When someone in the house pick up the phone, it makes a short beep. Great for monitoring.
* Cord is long. Great when you want to extend to other table.
* Got a RCA jack if you want to record it.

Con:
* It does sound like you are inside a big tunnel. Isnt all speakphone like this? Who can tell the difference if both are using it.
* Too expensive.

The machine is adequate. People on the other side of the call tell me it still sounds like I am in a tunnel. When I received machine I mailed in the warranty card which was returned to me noting that the address on the warranty card was no longer active. That told me I must have an old model. I attempted to reach Polycom cusomer service on several occassions merely to get an address to send the warranty card, but their phone system made me go through 8 voice mail screens and still, no live person. I gave up and threw the machine away.

I have been using Polycom phones for a long time, up to now always SoundStations. I bought the 100 when I retired, and when the last SoundStation gave up the ghost, I bought a used 100. When I decided to go with MagicJack for long distance and overseas calls, I stuck the RJ analog jack of my Polycom 100 into the RJ jack on the MagicJack, connected to the internet via my laptop -- just for kicks, sure it would not work. Well, for over a year now, I have been making basically free overseas and domestic calls using MagicJack ($19 per year, no extra charges) and my attached Polycom 100. The combination works perfectly, and I have never had a complaint about echo or sounding like being in a tunnel, all the gripes you can read in the above user comments. Nada. Just perfect telephony for $19 per year, when my landline ATT calls were around $800 per year. I walk around my home office while phoning, make and drink coffee, search folders and look up information -- the Polycom picks up my voice wherever I am in my roughly 10x20 foot home office, and I can hear my conference partner clearly. It's a perfect system for me, at super affordability.

I use it for my SOHO and it works great. I do not understand who other users have posted negative comments on this product. It works great, the sound quality is pretty good for the price. Soundstation with mics is better, but also three times as expensive.

I would reccommend this phone to most people, especially those who work at an office. It is great for big meetings in a big room. The features are easy and fun!