Most helpful critical review
19 of 19 people found the following review helpful
Neither impressed nor disappointed. Great receiver, not so great hands-free device.
on December 11, 2013
I am neither impressed nor disappointed with this product. It arrived quickly and was easy to set up just as described. All I had to do pretty much was plug it in, turn it on, and then pair my HTC One SV. So far, so good. I am not bothered in the least by having to hold the button for 3 seconds in order to turn it on. Music sounds just as good as wired connection in my car, without noticeable interference. Battery life is respectable and it notifies me with a beeping noise before it dies to remind me to plug it in. Turns itself off automatically sometime after I leave my car but before the battery dies. Some people are saying about 20 minutes and I believe them. These are the good points of this device.
My experience deviated somewhat on other points that weren't quite working for me as described. First, everytime I turn it on now, I have to go into my phone and tell it to connect. This is extremely frustrating and could possibly be related to my HTC One as much as it is this device. In my experience with bluetooth devices (Some of my work involves setting up and fixing devices that connect wirelessly), certain equipment just seems to work better than others when mated together. Sometimes one has to search to find the combination that works best. This is compounded by my bluetooth headset (Samsung HM7000) that also now doesn't want to connect by itself until it is the only device around. My phone routinely drops either this device or the headset, without notifying me, and they fight for the media audio and phone audio outputs. This never ocurred prior to the addition of the Mpow, despite concurrently having three different model bluetooth headsets. This would be somewhat easier to live with if I used the Mpow exclusively for phone conversation within the car but I have received numerous complaints about poor sound quality by the people that I am talking to. I can hear them through the car speakers but they have a hard time hearing me through the Mpow's microphone. Turning off all the fans and rolling up the windows helps but does not eliminate the problem. One touch calling or answering is dicey in my experience and works about half the time. This is not a big issue for me as it is easier to just press the voice call or answer button on my phone screen, than it is to press the button on this device. I include that simply to illustrate my contention that the description by the seller is a bit optimistic, in my opinion, as to the ease of use for phone calls. These are snags that aren't really deal-breakers for me but definitely detract from my overall user experience.
To sum it up, as a wireless music receiver this thing is great and I would recommend it highly. As a hands-free device to make and receive phone calls without having to dial a number or look at the phone, this device is a nightmare and possibly deserves negative stars for the potential hazards of trying to reconnect the bluetooth stereo receiver at 65 mph in traffic on the freeway after the signal drops. As a result, I gave it a three overall. This is not, as I stated, entirely the fault of this device as my phone plays just as big of a part. They just don't seem to "like" each other, which translates to a headache for me. i am still shopping and eagerly await for the day that I can just get into my car, place my phone on the dock, put on a wireless earpiece, and have both the earpiece for the phone, and stereo for the music, connect without any intervention. If anyone is having that particular experience with their HTC, please let me know what products are working for you. Thanks for reading.