Customer Reviews


26 Reviews
5 star:
 (9)
4 star:
 (9)
3 star:
 (5)
2 star:
 (1)
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14 of 14 people found the following review helpful
5.0 out of 5 stars Great product - SUPER service
Great picture, VERY easy to use, versatile and attractive. Just the right size. I received the unit with the glass in the additional frame broken and sent an email to PORTABLE USA about a replacement. Received a call within the hour and the problem was resolved to my satisfaction by a knowledgeable and VERY courteous person. I LIKE THIS COMPANY !!
Published on May 8, 2008 by D. W. Clayton

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12 of 15 people found the following review helpful
3.0 out of 5 stars Mcafee Found a virus on my new frame
Overall I'm happy however.... The instant I plugged this in to my computer, Mcafee found a virus called: "W32/Perlovga". Admittedly this is a low risk virus however this gave me a poor first impression. In addition I found it very easy (too easy) to change the default language to Chinese. This really happened but I was finally able to set it back to English. Now, I don't...
Published on May 4, 2008 by J. Donaldson


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14 of 14 people found the following review helpful
5.0 out of 5 stars Great product - SUPER service, May 8, 2008
Amazon Verified Purchase(What's this?)
This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
Great picture, VERY easy to use, versatile and attractive. Just the right size. I received the unit with the glass in the additional frame broken and sent an email to PORTABLE USA about a replacement. Received a call within the hour and the problem was resolved to my satisfaction by a knowledgeable and VERY courteous person. I LIKE THIS COMPANY !!
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14 of 14 people found the following review helpful
4.0 out of 5 stars Digital Photo Frame, February 8, 2008
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This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
I purchased this photo frame for my computer illiterate parents and spent some time teaching them how to add, subtract photos from the internal memory as well as the portable flash drive.

They love it. The remote allows for easy pausing, and review. The only drawback I could see is that there is no means of making the photos appear in random order. They haven't ventured into adding videos and music yet.
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11 of 11 people found the following review helpful
4.0 out of 5 stars mixed review, July 30, 2008
This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
I bought this because it specifically said it would play video. I have a lot of photos and videos taken on my Kodak camera and I want a way to display both.
The picture quality is great and it's easy to use... BUT
I couldn't get my videos to work. I converted them to every file the manual said and still could not get them to play. I tried an experiment to see if a video from my Sony Cybershot would work and that worked. But all the video I want to see is from the Kodak camera.
Also as with a lot of these frames it does not randomize the pictures but you see them in the same order starting with #1 when you turn it on. The photo's and video do not play together in a randomized slide show. It's either photo's or video not both.
If you just want to look at photo's I recommend it but the video part is trickier.
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7 of 7 people found the following review helpful
5.0 out of 5 stars Better than I expected!, May 19, 2008
By 
SS (Houston, TX) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
I got this frame for $149 from Amazon for my Mom. I was was very reluctant since the resolution said it was only 640x480 but, when you load pics on it, they look really good. Only pics from a cell phone are kind of grainy but that's due to the camera in the cell phone. The fact that you can "beam" your pic over to see it on a big screen is great!

I love the fact that this frame is so versatile. SD/MMC/CF no problem. I even attached my 250GB mini hard-drive up and was able to play videos from it as well as play mp3's. Sound is not very good but it works...

The remote is a nice touch and it makes it easy for Mom to find her pics.

Now that I see the price went up $50, I'm really sorry I didn't get myself one...
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7 of 7 people found the following review helpful
5.0 out of 5 stars Great frame, November 20, 2008
By 
L. Torresan (Menlo Park, CA) - See all my reviews
(REAL NAME)   
This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
This a great frame, as everyone states.

As a tip, if you have trouble with your JPEG images that came from Photoshop, you MUST save these as Baseline "Standard" under the format options of the JPEG options. If you use Photoshop, you'll see what I mean.

Just click "Save As..." and be sure JPEG is chosen. When you click the "Save" button, the next small dialog box that pops up are your "JPEG Options". First thing in this dialog box is "Image Options", select whatever quality you want (I always go for the gusto and choose 12, max). Right under that, is "Format Options" with three choices: Baseline ("Standard"), Baseline Optimized, and Progressive, Scans 3, 4, or 5. I noticed that some of my photos (the ones that did not work with this frame, that show up as a fuzzy document icon with a red X emblazoned on it), had been saved as "Progressive" with 3 Scans... If you simply check the Baseline ("Standard") option, your photo will now display on the Photo Frame! Voila...

Hope this helps... sorry I cannot provide the technical reasons behind why the JPEG Progressive Scans don't work!
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12 of 15 people found the following review helpful
3.0 out of 5 stars Mcafee Found a virus on my new frame, May 4, 2008
By 
J. Donaldson (Phoenix, AZ USA) - See all my reviews
(REAL NAME)   
This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
Overall I'm happy however.... The instant I plugged this in to my computer, Mcafee found a virus called: "W32/Perlovga". Admittedly this is a low risk virus however this gave me a poor first impression. In addition I found it very easy (too easy) to change the default language to Chinese. This really happened but I was finally able to set it back to English. Now, I don't feel like I'm a novice with computers or cool gadgets like this. I've been a programmer for 25 years and according to my wife have way to many "toys", including another digital photo album. Yes I'm a gadget guy.

I purchased this as a Mother's day gift. The reason I opened the box was so I could figure it out and load it up with lots of photos before sending it to my mother in law in Minnesota. Guess who is going to get the phone calls when mom runs into a problem!

I think the quality is reasonable and really like the 1 gb on board memory. Now that it's ready to send up to the great white north, it's plug and play. Mom is going to love it. Of course the true test is yet to come. I'll post back if we have issues down the road. My final wish is that I wish the owners manual was available on line.
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4 of 4 people found the following review helpful
4.0 out of 5 stars Gets the job done., June 19, 2008
This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
The screen size is nice and large. Picture quality is quite good (about what you'd expect when you convert a large resolution pic to a snapfish or other online photo service's size and resolution). The remote is very useful and intuitive. Easy to transfer files from PC via flash drive or usb, or from your camera's memory card. Only drawback is the inability to "shuffle" the photo slideshow randomly.
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3 of 3 people found the following review helpful
4.0 out of 5 stars 4 stars, August 31, 2008
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This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
I bought this for my mother. It is easy to upload, customer service is excellent. The only real complaint I have is the "instructions" are very minimal. Once you learn though it's a breeze. And again, you can rely on the customer service. And, you actually speak to a real person! Mine came with one of the glass pieces broken which was easily resolved. All in all it's a beautiful frame.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Looks Like a Winner..., November 21, 2008
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This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
I purchased this for my wife. We haven't yet used all the functions, but the initial set-up couldn't have been easier and it has worked perfectly. The photos all show up very well. The display is bright and visible from any possible viewing angle. Compared to what I've seen in stores like Target, this seems to be a good value in terms of display size and quality.

Update (28 NOV): I paid ~$140 for this. The price seems to have jumped a bit.
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2 of 2 people found the following review helpful
4.0 out of 5 stars Purchases as part of a 50th anniversary gift, October 27, 2008
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This review is from: Portable USA PU-10WB 10.4-Inch 256MB Bluetooth Enabled Digital Picture Frame with Two Wood Frames (Electronics)
This frame is very nice. We put a lot of pictures into it prior to giving it as an anniversary gift. It is a little pricier than I would expect, but it did the trick.
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