Customer Reviews

Porter-Cable H1000IS-W 10,000-Watt 20 HP Portable Generator

5 star:		(4)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(1)

 

 

I ordered the unit and it took 26 days to arrive. Assembly was straightforward and the fit and finish was fine. Hooked the unit up to a manual switch and it was underpowered for the house. After much effort, it was clear that the generator pumped out a solid 100 volts ac, not 120. It couldn't even run a handtool at full power. HMMM.... 10,000 watts, eh? Next came Porter Cable NATIONAL service. It took them 48 hours to respond and when they did, it was basically to say its not their problem -try the local service center to see if they fix generators. The local service place was more sympathetic, but that doesn't put power in your lines. I am probably going to be stuck lugging a 350 lb. brand new generator to see if they can find out what's wrong. I'll give the generator 2 stars on looks alone. But I would much prefer a generator that is useable and that has a service crew that is even minimally interested in helping. One way or another I will get this thing to work, but for something that costs over $2ooo, I would have expected a generator that had been inspected by someone other than me.

I needed a generator for farm use that would also be big enough to power my home in Jackson, MS in the event of another weather disaster. I have a large home powered by two separate AC units, so required 10,000 watts minimum. Also, after conferring with over a dozen people who purchased different generators after Katrina, I knew it had to be powered by Honda.

None of local warehouse stores (Home Depot, Lowes, etc.) carried anything nearly big enough so my internet research focused on Honda-powered generators exclusively. This bad boy fits the bill perfectly. The folks at Amazon were very helpful and it arrived two days earlier than they said it would. No problems at all with setup and it runs like a dream. I've already used it to power a heavy duty stick welder and associated equipment in the deep backwoods. Beware, though -- it a very heavy piece of equipment which really requires a dedicated trailer.

I used this during 2 hurricanes and was excellent for getting my entire house up and running. I was able to use everything in the house including my central air-conditioner.

This generator does everything in the house at the same time; well, heat, washer, dryer, 2 Refrigerator, 1 Freezer and all of our lights. In order for me to understand what our needs were I converted our 200 amps (breaker panel) into 22,000 watts needed to power everything at the same time (If you where maxing out all the breakers at the same time), which you don't do. So I knew that 19500 watts surge would work great. Sure enough we lost power 5 weeks after getting the generator and in doing so I switched over to using it. Everything worked like a charm. Everyone else was out for 5 hours we were not. My wife and I think this was a great investment.

i'm ready to order one for my mothers house.i have used this many time .it has run my house and part of my neighor's. you can buy junk or port a cable it work great for me...and i'm not plugging them ..it has the honda engine which is good. it is a good machine..MR.C

I received my generator as promised and began to assemble the brackets and wheels. The instruction manual had poor photos of what I was supposed to do. When I got to the wheel brackets, I found that they had been drilled wrong and the holes did not line up with the frame!. A call to DeVilbiis put me on hold for 20 minutes and then I spoke to a rep who told me they would send out new brackets the next day by 2 day shipping. That was a week ago and the brackets have not arrived so the generator is still on the wooden pallet in my garage. Another phone call resulted in a 30 minute hold and I had to hang up. I found a local dealer and will try him after the easter weekend , butI am ready to ask Amazon to cancel my credit card purchase and arrange to pick up the darn gerarator. Of course once you open the package it is destroyed leaving me in a quandry. I will update this in a few days. WATCH OUT for Porter Cable
AddenduM 12/18/07
Got my brackets and installed them But in a tranfer box. Generator works as advertised now Have not used it much but it fires up every time and delivers Happy Again