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Potent Medicine: The Collaborative Cure for Healthcare Hardcover – April 16, 2012
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Healthcare has never needed a lifeline more than it does today. Toussaint's prescription--increased transparency, reliable application of evidenced-based medicine, and changes to our payment system--is precisely what we need to transform our strained system to the one all patients deserve. --Maureen Bisognano, President and CEO of the Institue for Healthcare Improvement
With On the Mend, Toussaint delivered the most readily readable book on making lean work in healthcare. Now he addresses a topic as important- how to create an external environment that accelerates the U.S. health system's uptake of lean and other badly needed trend-bending tools. John's uncanny sense of wisdom and clarity of thought make his second book as wonderfully engaging as his first. --Arnold Milstein, MD, Professor of Medicine and Director of the Clinical Excellence Research Center at Stanford University
About the Author
Dr. Toussaint's healthcare improvement work using Toyota Production System principles has been well documented in articles published in Health Affairs, the Harvard Business Review Blog, and Frontiers in Health Management. His work on payment reform and the transparency of provider performance data has been featured in The American Journal of Managed Care and the Commonwealth Fund publications, as well as news publications like The Wall Street Journal, the Milwaukee Journal Sentinel, and Healthcare Finance News. He also has a regular column in the Huffington Post.
He has been a featured speaker at the Association for Manufacturing Excellence, The Agency for Healthcare Research and Quality, the Center for Medicare and Medicaid Services, The Shingo Prize, The Lean Enterprise Institute, the Institute for Healthcare Improvement and many international conferences. His groundbreaking first book, On the Mend, Revolutionizing Healthcare to Save Lives and Transform the Industry, was recently awarded the 2012 Shingo Research and Publication award. It shows how healthcare can be fundamentally improved at the point of delivery to patients using the proven principles of lean management. His just released second book, Potent Medicine, The Collaborative Cure for Healthcare, describes the three core elements necessary to transform healthcare and deliver better value: delivery of care designed around the patient; transparency of treatment quality and cost; and payment for outcomes.
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Top Customer Reviews
I found his guardedness over the potential of the nascent ACO model (and large national federal initiative more broadly) quite interesting. Many critics deride ACO as "HMO revisited" (a concern I share). But, a Lean approach to care process delivery coupled with the true "patient centered focus" Dr. Toussaint advocates might make things different this time. Medical economist J.D. Kleinke asserts that the viable future lies in "managing the disease instead of managing the money (i.e., HMOs)," and, paraphrasing Dr. Toussaint (page 142), "the money will be in the margins" (i.e., maximizing the margins by excising waste wherever it is found).
Another valuable and timely contribution to the process improvement literature.
There is one line from the book that sums up the payment reform struggle perfectly. Toussaint relays a discussion with a provider about Medicare requirements pertaining to advance directives, which the physician describes as "another 20-minute conversation I don't get paid for." Indeed.
Most Recent Customer Reviews
Dr. Toussaint delivers a vision and prescription of our healthcare future. Healthcare workers, policymakers, and anyone with a desire to improve our healthcare system should read... Read morePublished on January 19, 2014 by Gone fission