Top critical review
24 people found this helpful
"And I saved up and waited for so long..."
on July 16, 2011
I had waited for years to purchase a riding lawn mower. I shopped around for a long time and finally decided to purchase a Poulan. I had previously purchased a Poulan Snow Blower for my brother just the year before and he loved it.
The mower was on back order for a few months and I eagerly awaited it's arrival just in time for the big grass cutting. The delivery driver was excellent. I unpacked the mower, assembled it as advised by the directions. I checked over everything, fresh gas, checked oil...
I had a wonderful 20 minutes of lawnmowing pleasure until it stopped going up a slight incline. The engine was running fine but it would not move forward or reverse. It could not be pushed.
The persons at the Poulan Company were rude and were not helpful at all!!! I tried on-line contact with the company and was not successful. I finally contacted Amazon and the were speed and very helpful.
It was decided that I would receive another mower since the problem I described with the mower seemed to be a serious one.
Mower number 2 showed up. Excellent delivery person. I repeated the same things I did to the first mower upon arrival with this mower. I saw that this mower was scuffed up, scratched up, bent up and no where as nicely packed as the first one. I started up the mower and did a lap around the house/lawn. I heard some strange noises and happened to look back at the lawn-I ruined the lawn, it looked like a race track was etched in it. Apparently the mower deck was gradually falling and in turn destroying my lawn.
I imediately thought-screwed again.
Obviously there are problems with this Poulan product. I believe I was sent someone else's returned broken mower. I have been so upset and disappointed that I have been trying to have it repaired myself since there is no one from the Poulan Company helping in this matter.
This has the potential to be a great lawnmower choice, tight turning radius, easy operation, perfect size for a medium to large yard----ONLY IF IT WORKS long enough.