The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability [Kindle Edition]

Susan Page (Author)

Editorial Reviews

Review

"With The Power of Business Process Improvement to lead the way, business managers will have the power to help their business stay competitive and responsive to customers, as well as nimble and resilient." --The Work Style Magazine

Product Description

Every business process in every organization can be made better, more efficient, more flexible and more adaptable to changing needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. "The Power of Business-Process Improvement" proves that even sweeping BPI initiatives don't have to be complex, time-consuming projects. This incredibly practical book cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, the book shows how to prioritize and map processes, apply improvement techniques, test new processes and rework them as necessary and implement the changes.

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Product Details

• Format: Kindle Edition
• File Size: 5038 KB
• Print Length: 353 pages
• Page Numbers Source ISBN: 0814414788
• Publisher: AMACOM (February 17, 2010)
• Sold by: Amazon Digital Services
• Language: English
• ASIN: B003980HYO
• Text-to-Speech: Enabled
• Lending: Enabled
• Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #36,578 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  • #3 in Kindle Store > Kindle eBooks > Nonfiction > Business & Investing > Management & Leadership > Total Quality Management
  • #5 in Kindle Store > Kindle eBooks > Nonfiction > Business & Investing > Management & Leadership > Quality Control
  • #19 in Books > Business & Investing > Management & Leadership > Total Quality Management

More About the Author

Susan Page is an experienced business process improvement consultant for the computer, banking, and entertainment industries. She has worked for a major entertainment company in Orlando, Florida for the past 12 years and is currently a manager of Human Resources Information Systems (HRIS).

Visit her web site (and read her blog): http://www.powerofbusinessprocessimprovement.com

View her LinkedIn profile: http://www.linkedin.com/in/susanpagepowerofbpi

Follow her on Twitter: http://twitter.com/powerofbpi

Join her on Facebook: http://www.facebook.com/pages/edit/?id=162677656266#!/pages/Business-Process-Improvement/162677656266

Read her BLOG on business process improvement: http://www.powerofbusinessprocessimprovement.com/blog.asp

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars When you really have to Implemente BPM, use this as your Roadmap!, April 28, 2010

By 

Doug Lawrence PMP,MSM "Doug" (Indianapolis, IN) - See all my reviews

This review is from: The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability (Hardcover)

I strongly recommend `The Power of Business Process Improvement (10 steps in increase Effectiveness, Efficiency, and Adaptability!!

When you have to get a BPI project underway and you need an easy to comprehend and comprehensive methodology, this is the tool to guide you throughout the journey. Susan Page has a real world in her approach and gives you tools and practical application scenarios to support to drive home the intent of the tool/idea.
The book is effective enough to pick up and start on a BPI initiative and use this as a step by step tutorial as you work through the process you are targeting.
Finally, the greatest value may be the post-implementation steps that prepare the process and enterprise to retain the initial investment by guiding the reader/organization on how to maintain the process and for it to remain effective, efficient and adaptable post implementation.

Doug Lawrence PMP, MSM

5 of 5 people found the following review helpful:

5.0 out of 5 stars Very Helpful Book, September 19, 2010

By 

Jerry Bronkema - See all my reviews

Amazon Verified Purchase

This review is from: The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability (Hardcover)

I am a Lean Sigma leader at an 8 billon dollar a year company. I just finished reading The Power of Business Process Improvement and I think the tools and steps will be a perfect common sense fit with our current project playbook. This book is well organized and puts the right emphasis on achieving quick results that are sustainable for the long run.

For those of you who are struggling or just starting your lean journey, this is an easy read. Buy this book and get started. You will find the concepts easy to grasp.

For those of you who consider yourself an expert in BPI and or Lean, buy this book and be re-energized.

5 of 5 people found the following review helpful:

5.0 out of 5 stars 5 Stars!, July 17, 2010

By 

A. Hopkins (Orlando, FL) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability (Hardcover)

If you want a clear, easy-to-understand book on business process improvement, then this is the book for you. The author's approach is very well organized and she tells you the whole story, instead of leaving you adrift as some books do. Her writing style turns a subject that can be viewed as dull into something interesting.

I highly recommend adding The Power of Business Process Improvement to your book shelf. It is the type of book that you will find yourself referring to again and again.