The Power of Empowerment: What the Experts Say and 16 Actionable Case Studies [Paperback]

Bill Ginnodo (Editor)

Book Description

Publication Date: April 2, 1997

This book proves that employee empowerment is more than theory and buzzword. It shows how leading companies improve the performance of employees and managers--as well as customer satisfaction, costs, competitiveness and the bottom line--by giving individuals and teams the power to take action. It's aimed squarely at managers in all industries who think the concept of empowerment is vague, unsuited to their business, or will lead to weakness or anarchy. And it provides real-life case studies and advice from experts who have helped managers understand and apply the concept--often with dramatic positive results.

Editorial Reviews

Review

Employee empowerment is a topic that some may consider old news. Yet, many companies are still grappling with a shift in behavior and attitudes that empowerment requires to take root. That is one reason why Bill Ginnodo's new book is a welcome and useful addition to the business library.

Understanding that empowerment is a mature subject as business books go, Ginnodo has wisely eschewed a theory-based book and, instead, concentrated on collecting practical materials. He has organized the book into four main topics: the thinking and advice of experts, empowerment from a managerial perspective, empowerment on the front lines and empowerment as applied in its ultimate form as self-directed teams.

In a real sense, The Power of Empowerment could serve as a replacement for a shelf-full of empowerment books. It offers a good introduction, the thinking of the pros and plenty of actual applications and implementation advice. -- Quality Digest, August 1997

From the Author

As Executive Director of the Quality & Productivity Management Association and editor of Commitment-Plus newsletter, I visited 120 organizations throughout North America to study their quality improvement programs and employee practices. Among them are the 16 companies represented in this book, including: Allstate, AT&T, Chrysler, Federal Express, Marriott, Motorola, USAA and others. They're among the leaders in the quality movement, the types of companies that others look up to as examples.

But it's been my experience that although most managers in North American organizations have heard about the concept of empowerment, most still aren't aware of what it really is or what they can do to make it happen. There's been an almost complete absence of case studies in the literature for managers to learn from. That's why I put this book together.

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Product Details

• Paperback: 264 pages
• Publisher: Pride Pubns Inc (April 2, 1997)
• Language: English
• ISBN-10: 0965658708
• ISBN-13: 978-0965658706
• Product Dimensions: 8.9 x 6 x 0.8 inches
• Shipping Weight: 11.2 ounces (View shipping rates and policies)
• Amazon Best Sellers Rank: #2,206,103 in Books (See Top 100 in Books)

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