Review
Praise for The Power of Inclusion"Diversity and inclusion are among the most challenging tasks an executive is faced with these days. This book does a great job of helping the reader understand why this is important and what to do about it."
Bart Butzer, Executive Vice President for Stores, Target Corporation
"Mike Hyter and Judy Turnock describe with precision and clarity the next step on the journey from diversity to inclusion. This book is a must read for anyone interested in helping corporations compete more successfully in the global economy."
Price M. Cobbs, M.D., Author, My American Life: From Rage to Entitlement
"Mike Hyter’s new book resonates with my belief that diversity and inclusion are critical elements in any company’s long-term success. Doing this right goes beyond having a strategic understanding of the topic, but requires a process that companies can follow. This book helps provide the trail-map."
Sally Jewell, President and CEO, REI (Recreational Equipment, Inc.)
"Finally a straightforward approach! Hyter and Turnock have taken a complex, multi-faceted subject and made it practical, implementable and measurable. Here’s why it is critical for organizations to focus on the people side of the employment equation, because failure to do so threatens our ability to remain competitive."
O. Redia Anderson, Chief Diversity Officer, National Principal, Diversity & Inclusion, Deloitte & Touche USA LLP
"The Power of Inclusion brings much-needed transparency: the lack of full inclusion or full human capital engagement is a direct drain on shareholder value."
Ronald C. Parker, Senior Vice President, Human Resources, PepsiCo North America
"Finally, here is a book on implementing organizational diversity strategy that is practical and action oriented rather than abstract theorizing. It is a must read for any CEO or general manager who wants to address diversity and inclusion in a strategic and sustainable manner."
David A. Thomas, H. Naylor Fitzhugh Professor of Business Administration and Senior Associate Dean, Harvard Business School
From the Inside Flap
There is an enormous amount of wasted potential within organizations today because most do not adequately tap in to the wealth of human capital available to them. The current approach to recruiting, developing, and managing talent is leaving many employees behind, and squandering opportunities for the business overall.
Managers often hire others most like themselves, making decisions very early about which employees have "the talent," and then focus training and development on those who are identified as high potential. High potentials receive the best job assignments, the most encouragement and support from their managers, formal and informal training and mentoring, and—not surprisingly—the highest performance ratings.
The unfortunate reality is that almost everyone will be excluded from the opportunities given to the select few. The real question for organizations is: How many other employees would have performed as well, or at least better, if they had benefited from the same development process?
The Power of Inclusion challenges the underlying belief that only some employees have the potential to be highly productive contributors, and makes a business case for a new inclusive model of human resource development, driven by the demands of increasingly diverse workplaces and continuing expansion of the global economy. It demonstrates that people who succeed are not simply blessed with innate ability, and often acquire their "talent" because of the development attention they have received. This book shows how to create a culture of inclusion and development to unlock employee potential and productivity throughout your organization.
- Shows how to close the performance gap through an inclusive approach to development that provides all employees with the opportunities usually reserved for a select few.
- Comprehensive coverage includes: The business imperative and the business case for inclusion; managing inclusion and overcoming barriers to inclusive development; the role of senior leaders and of HR; coaching and mentoring employees; communicating clearly-defined high standards for all; best practices for creating a Senior Inclusion Officer (SIO), inclusion counsels, and affinity groups; establishing measurable goals and accountability; positioning all employees for stretch assignments; providing honest, open, and supportive feedback; and measuring progress.
- Goes beyond costly, formal leading-edge training to show how every company can unlock employee potential by using one-on-one, on-the-job employee development, coaching, and feedback.
- Explains how to increase exponentially the number of engaged, valued employees who have the knowledge, skills, and opportunities to contribute to organizational success.
- Features interviews and case studies from leaders, managers, and employees at companies such as Bell South, BP, Frito Lay, Home Depot, Kraft Foods, Procter & Gamble, South Africa Telekom, State Street, and Target Stores.
