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2 of 2 people found the following review helpful:
4.0 out of 5 stars Gives a useful perspective on managing in a crisis.
Regardless of RD's personal foibles, the book is a helpful perspective on managing in a crisis. It gave me some great insights. For example, when you think of Hyatt Hotels, you don't automatically think of the tragedy in Kansas City - or Tylenol - many people don't even remember the poisonings. There is a reason and he discusses both situations in the book. A helpful...
Published on July 11, 2007 by P. Goodhart

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7 of 11 people found the following review helpful:
1.0 out of 5 stars bombast from an ego-maniac
Let go from Hill & Knowlton in 1991 for allegedly fabricating client scenarios and terrorizing his staff, Dilenschneider's advice should be taken with a grain of salt.
Published on July 11, 2003


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2 of 2 people found the following review helpful:
4.0 out of 5 stars Gives a useful perspective on managing in a crisis., July 11, 2007
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P. Goodhart (Philadelphia, PA) - See all my reviews
This review is from: Power and Influence: Mastering the Art of Persuasion (Paperback)
Regardless of RD's personal foibles, the book is a helpful perspective on managing in a crisis. It gave me some great insights. For example, when you think of Hyatt Hotels, you don't automatically think of the tragedy in Kansas City - or Tylenol - many people don't even remember the poisonings. There is a reason and he discusses both situations in the book. A helpful read for anyone dealing with crisis management or business continuity or enterprise risk management.
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5.0 out of 5 stars Power and Influence - a MUST read, September 19, 2007
Make sure that you have the time to read this book from "cover to cover" as the book is very difficult to put down.
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7 of 11 people found the following review helpful:
1.0 out of 5 stars bombast from an ego-maniac, July 11, 2003
By A Customer
This review is from: Power and Influence: Mastering the Art of Persuasion (Paperback)
Let go from Hill & Knowlton in 1991 for allegedly fabricating client scenarios and terrorizing his staff, Dilenschneider's advice should be taken with a grain of salt.
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Power and Influence: Mastering the Art of Persuasion
Power and Influence: Mastering the Art of Persuasion by Robert L. Dilenschneider (Paperback - Apr. 1991)
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