The Power of Intuition: How to Use Your Gut Feelings to Make Better Decisions at Work (Paperback)

by Gary Klein (Author) "Some experts encourage us to follow our intuitions, while others counsel us to suppress our intuitions because they are inherently biased..." (more)
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Editorial Reviews

Review
"Gary Klein has written a clear, useful book that will help managers increase the quality of their decision making. Read it!"
--Ken Blanchard, coauthor of The One Minute Manager® and Whale Done!(tm)

"Good executives recognize that they make decisions based on the gut instincts developed from experience.  Based on years of research in fields from fire-fighting to chess, Gary Klein has developed an actionable model for how systematically to develop and leverage expert intuition.  His work cannot be ignored by anyone who makes decisions for high stakes."
--Jon Katzenbach, Senior Partner, Katzenbach Partners LLC, author of The Wisdom of Teams

"Intuition is an essential tool for innovation, and Gary Klein shows us how it's done. For anyone managing uncertainty (and who isn't these days?) reading this book would be time well spent."
--Tom Kelley, General Manager IDEO, author of The Art of Innovation


"When I was searching for innovative leadership theories as a Wall Street Journal concept, I came across Gary Klein's work. It was one of the best discoveries I made in years of searching. At the most rigorous level, Klein has devoted a career to de-mystifying the powers of human intuition. Now, in his new book, he demonstrates how to marshal it in the service of better organizations. Gary Klein is our guru of effective decision-making."
--Tom Petzinger, CEO, LaunchCyte LLC; former "Front Lines" columnist, The Wall Street Journal.


?Gary Klein is regarded as the leading expert on intuition and has produced another groundbreaking work on the subject. This is a must read for all those charged with making important decisions and for those who want to truly understand how we decide things.? --Anthony C. Zinni, USMC (Retired)


"Gary Klein does a masterful job of accessing 'invisible' intuition in this book. Klein's rigorous appreciation reveals that intuition is an improvable skill, which is surely welcome news at a time when so much is up for grabs."
--Karl E. Weick, Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology University of Michigan Business School




From the Hardcover edition. -- Review

Review
"Gary Klein has written a clear, useful book that will help managers increase the quality of their decision making. Read it!"
--Ken Blanchard, coauthor of The One Minute Manager® and Whale Done!(tm)

"Good executives recognize that they make decisions based on the gut instincts developed from experience.  Based on years of research in fields from fire-fighting to chess, Gary Klein has developed an actionable model for how systematically to develop and leverage expert intuition.  His work cannot be ignored by anyone who makes decisions for high stakes."
--Jon Katzenbach, Senior Partner, Katzenbach Partners LLC, author of The Wisdom of Teams

"Intuition is an essential tool for innovation, and Gary Klein shows us how it's done. For anyone managing uncertainty (and who isn't these days?) reading this book would be time well spent."
--Tom Kelley, General Manager IDEO, author of The Art of Innovation


"When I was searching for innovative leadership theories as a Wall Street Journal concept, I came across Gary Klein's work. It was one of the best discoveries I made in years of searching. At the most rigorous level, Klein has devoted a career to de-mystifying the powers of human intuition. Now, in his new book, he demonstrates how to marshal it in the service of better organizations. Gary Klein is our guru of effective decision-making."
--Tom Petzinger, CEO, LaunchCyte LLC; former "Front Lines" columnist, The Wall Street Journal.


“Gary Klein is regarded as the leading expert on intuition and has produced another groundbreaking work on the subject. This is a must read for all those charged with making important decisions and for those who want to truly understand how we decide things.” --Anthony C. Zinni, USMC (Retired)


"Gary Klein does a masterful job of accessing 'invisible' intuition in this book. Klein's rigorous appreciation reveals that intuition is an improvable skill, which is surely welcome news at a time when so much is up for grabs."
--Karl E. Weick, Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology University of Michigan Business School




From the Hardcover edition.

See all Editorial Reviews

Product Details

• Paperback: 352 pages
• Publisher: Broadway Business (June 1, 2004)
• Language: English
• ISBN-10: 0385502893
• ISBN-13: 978-0385502894
• Product Dimensions: 9.3 x 6.4 x 0.8 inches
• Shipping Weight: 12.6 ounces (View shipping rates and policies)
• Average Customer Review: 4.4 out of 5 stars See all reviews (5 customer reviews)
• Amazon.com Sales Rank: #123,725 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

10 of 11 people found the following review helpful:

3.0 out of 5 stars Good book, lousy title, June 10, 2007

By	Michael A. Efron (Melbourne, Australia) - See all my reviews (REAL NAME)

The title is this book's worst feature - Klein re-branded the book and in so doing went from a strong if dry original title ("Intuition at Work") to the more sensationalistic one that drops him through the very trap door he seeks to avoid: making it sound as if "intuition" is just some kind of macho-mystical "gut feeling", rather than a mental process that runs parallel to conscious rational thought and that, if harnessed appropriately, can add enormous value to decision-making.

The book itself is a moderately well-designed program for applying the insights Klein shared in Sources of Power. Although it's full of problems (see below), I've never read anything like it, and the valuable bits are exceptionally valuable: strong, pragmatic, grounded advice on how to make the wispy world of intuition and "hunches" clear, concrete and useful.

Among the book's problems is that it doesn't know whether it wants to be a truly hands-on how-to manual - in which case it would have needed to be simplified and more action-oriented - or a research-driven exposition on how intuition can be used in the workplace - in which case the occasional how-to content is a jarring departure from the more illuminating case studies and research findings.

If you want to better understand and harness a whole hidden world of deeply insightful thinking - your and your colleagues' intuitions - there probably isn't a better book out there.

I just wish there was.

2 of 4 people found the following review helpful:

5.0 out of 5 stars Thats odd .., August 19, 2008

By	Ms. C. A. J. Nicholas "annanic" (UK) - See all my reviews (REAL NAME)

I read this book thinking , yeah , thats just a complicated way of looking at what I do all the time ( and I thought I was being lazy , by rarely using Differential Diagnosis . ) ( I have a small veterinary clinic . )
Started work this morning ( Tuesday ) with the annoying , but unshakeable conviction it was Wednesday .
Eventually thought to track back for cues and realised it was my neighbours dustbin , further up the drive than usual . Dustbins are put in street , Wednesdays for collection . Found I was now totally convinced today was Tuesday .
Started mentally running through the various tales from my past with which I repeatedly bore my aquaintances . Motive was to see if I could use any of my well aired stories , to illustrate stuff to my employees .
Surprised to find , in stories that I had run through many times over the years , novel and better solutions to problems I'd dealt with , suddenly occuring to me .
Wow ! I am impressed .

4 of 8 people found the following review helpful:

4.0 out of 5 stars Another important book on the role of intuition in decision making, April 20, 2006

By	Michael Emmett Brady "mandmbrady" (Bellflower, California ,United States) - See all my reviews (TOP 1000 REVIEWER)    (REAL NAME)

Klein does another excellent job in his continuing exposition of the importance of the role of intuition in practical,everyday decision making at home, on the job,under stressful conditions, as well as areas like economics.This statement sums up the book:"You will learn how to use your intuition to handle ambiguity in Chapter 8,How to Manage Uncertainty"(Klein,p.19;see also pp.119-120 for his emphasis on the role of confidence when faced by ambiguous or uncertain situations).The major criticism I have is that the earlier work in this area done by J M Keynes,Frank Knight and D Ellsberg is not mentioned anywhere in the book.Klein needs to incorporate this work into the corpus of his research,even if only for historical purposes.