Customer Reviews

Power Sentry PPP3275WA 6-Outlet Smart Surge Protector with Phone Line Protection

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

It works as advertised. Plug in your cpu to the master outlet, and it will power off/on your other connected devices when the pc switches off/ on. There is one unswitched outlet that's always on.

Trouble is with many larger "transformer plugs" that many devices use nowadays, there may not be enough room in between the outlets for everything to fit.

If my computer is off or on standby, my monitor, speakers, and printer are off, saving energy. Works great, I've had no issues with it. Recommended!

I bought this Power Sentry surge protector a little more than a month ago and I just started using it just a couple days ago. The first time I used it, I put my Mac on sleep mode and this unit won't let my computer to go on stand-by mode for some reason. When it finally did, the surge protector started to make a clicking sound and the "Slave" light started to blink but the "Protected" and "Grounded OK" lights were illuminated steadily so I thought that the unit is still protecting my iMac desktop. I called the company customer service and this guy named "Dale" said there's no warranty on the unit. I told him that's not what the Product Warranty states on the box (which is the life of the product). He quickly said to return the unit to the retailer but I told him that I bought it online and it has just passed its 30-day return policy regardless when I started to use the unit. He said that he couldn't help me any longer. So I went online at [...] (maker of Power Sentry products) to used their online chat help and lo and behold, it was the same guy I just talked to over the phone but this time his name online is "Thomas C.". He told me to try to file a claim at [...] so I quickly went to that website. Just when I completed the form and tried to submit it, their website states that the their server is not accepting any communications from me because it was deemed "unauthorized domain" and that I should hit the "back" button of my browser to send the form again. So I did just that and I got the same message from them: BASICALLY REJECTING MY CLAIM. Buyers beware of buying any Philips or PowerSentry products. Their website are not user friendly at all and their Customer Service is lousy. Save yourself from any disappointments and frustrations.

This unit will NOT allow you to put your computer in sleep mode. In my case, the computer immediately returns to "ON" mode. I contacted the manufacturer and they confirmed it is not intended to use with power saving modes. Great idea, but only if you do not use energy saving modes in your normal routine.

I purchased one of these two weeks ago to use on our home media center PC. I wanted to reduce energy consumption by automatically shutting down power to unused peripherals, such as speakers and monitor when the computer is shut down or in sleep mode. In the past we had to turn off the display, stereo and speakers manually, and of course this didn't happen as often as it should.

I was worried that it wouldn't work correctly, since the computer is often on "Stand by", not powered off. I thought it might draw enough power when in stand by to keep the other devices from being automatically turned off. But it worked just fine. We have a stereo tuner, subwoofer and the LCD monitor plugged into the "Slave" plugs and they are automatically turned off when we hit the power button on the PC remote.

For reference our computer is a Dell Dimension E510.