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Copyright 2001 Cahners Business Information, Inc.
As entertaining as a book about operations can be. For students, you can read the whole thing in about 2 hours and get a good general overview of six sigma.Published 13 months ago by Amazon Customer
This book outlines the theory behind Six Sigma and Lean operations in an easy to read format. I wrote a book report on it and felt good about it.Published 23 months ago by Amos Matsick
no specific damaged page on the book
clean and neat just like the new one
good, and keep it up
Ok, so here goes. I had to read this as part of a graduate course I'm taking. On the positive side it boils down a complex and intimidating subject to VERY simple language. Read morePublished on May 17, 2010 by Amazon Customer
This is a very good book explaining fluidly the basic principles of Six Sigma. I recommend everybody new to Six Sigma to go though this book first. Read morePublished on July 27, 2009 by Ankur Patwa
Mr Joe Metter, a manager at American Burger, is suddenly laid off after 20 years of work there. By impulse and out of panic he calls his old buddy Larry Hogan. Read morePublished on February 7, 2007 by V.H. Amavilah
This is an excellent, quick, and straightforward introduction to what Six Sigma is all about. Any business that ignores the customer is pretty much doomed. Read morePublished on January 21, 2007 by John Sollami
If you want a high level understanding of Six Sigma this is it. What an excellent story that is so true for many organizations. Read this book and learn from it.Published on August 24, 2006 by B. Butler