Within a half hour of using it, the shifter got stuck in reverse gear. So my child couldn't really use it. We opened the shifter up (after having to remove a bunch of the screws that have nothing to do with the shifter). Could not believe the Rube-goldberg contraption inside the shifter that decides whether the car goes forward or reverse. Just describing it brings me to a state of rage, considering I am an engineer. Needless to say we reset the shifter to the correct state and put the screws back. The car ran correctly for a few minutes, going forward and reverse correctly, but then got stuck in reverse again. But my daughter is so set on joining the neighbor kids, who have power-wheel type cars of their own and are actually having fun with them, that she goes around pushing her Escalade around manually like a shopping cart, looking like a ghetto child. This causes my wife to rage at me about how embarrassing this and I need to do something about it immediately. I make one more attempt to fix the shifter. Works for several minutes, then gets stuck in reverse again.
Fed up with this we decide to take it to the Powerwheels service center. Luckily there is one in the city we live. Don't know what you are supposed to if you live out in the middle of nowhere. Also you can't fit this toy in a normal sedan. You need an SUV with fold down seats.
My wife takes it the service center. Guy there agrees there is something wrong/missing part inside the shifter. Claims to fix it. My wife come back with jeep the next day and it still stuck in reverse!!! The idiot at the service center did not even bother to check whether he had actually fixed it and my wife is too mechanically inept to check it herself. Of course now it is the weekend, we have to wait till Monday to take it back again. Guy says they'll have to order a whole new shifter. That was more than a week ago.
Summary: My child got this piece of crap toy fully assemble on Jan 2. It is now Jan 29 and the jeep is still in the shop. My daughter has gotten to play with it a grand total of 30 minutes in the past month, less if you only count embarassment free playing time. At least this will prepare her for the reaming she will get when she becomes an adult and buys an American car. So I guess this $300+ toy fulfilled its educational purpose.