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They must have been translated by an non-english speaking translator.
The sole recourse is to take it to an approved service place and Powerland will send them the necessary parts under the warranty.
12th, the metal connector on the cable for the Auger Control handle snapped and made the Auger useless.
Right from the day it was delivered..... It came with a broken shaft. Got a replacement from the company after the snow storm had made a mess in the driveway. Read morePublished 8 months ago by Nick
Bought in December 2010 used it in Januray 2011 worked for about any hour in about 6 inchs of wet snow when the pully adapter broke in three peices. Read morePublished 9 months ago by Jennifer Annunziata
This is the 3rd season that I have had this, used maybe 6-7 times. First off, one of the tires came flat, eventually replaced the valve stem myself, not hard, just a pain when you... Read morePublished 10 months ago by Evan
It starts easily and does a great job on the heavy snow; however the gear shifting was impossible to use after the first use, luckily it is stuck in 3rd going forward.Published 17 months ago by Pen Name
The engine on this snow thrower is too small and not powerful enough to use on snow over 4" and if the snow is wet. Read morePublished on October 16, 2012 by SnowPro
I must have been one of the first people to buy this blower... winter of '09 - '10 from Costco. If you like a "project", this is it. Read morePublished on September 25, 2012 by Tseg
I bought this unit last year. Lowest price certainly means lowest quality. First snow and it is throwing auger belts every 1 hour of operation. Read morePublished on January 24, 2012 by Dave
I bought it in January 2011. Didn't get chance to use it until January 21, 2012. Tried to start it many time both manually and by eletric starter. Read morePublished on January 21, 2012 by Jianyun Meng
These Snow Throwers are made in China and shipped to the states. Talk about no support network for service or a care about engineering these products for quality. Read morePublished on November 7, 2011 by Angela