--Beverly Kaye, CEO and founder, Career Systems International, author, Up Is Not the Only Way, and coauthor, Love ‘Em or Lose ‘Em
"The definitive how-to manual for implementing organization change based on some of the best ideas out there in a variety of industries."
--Susan B. Frampton, president, Planetree
"I’ve been waiting for this book. It’s the single best guide to best practices of leadership development."
--Warren Bennis, Distinguished Professor of Management, University of Southern California, and author, On Becoming a Leader and Geeks and Geezers
"Finally, the organization’s bottom line and the individual’s well being . . .now that’s new and important for the new economy. Open this Best Practices book to any page and you can start implementing the practical and caring approaches, getting results while staying balanced."
--Dan Bishop, executive director, HeartMuseum.org
"As a professional and graduate student (EMBA, 2004), I found the cases in the book to be very useful in relating theoretical concepts to the real world. Anyone interested in furthering a company’s success should read this book!"
--Kishen Kavikondala, Tower Automotive
"This book is a virtual encyclopedia of practical case studies, tools, and insights on how top companies achieve lasting results-driven leadership development and organizational change. It’s well organized for quick reference and also well researched for in-depth study."
--Donna B. McNamara, vice president, Global Education and Training, Colgate-Palmolive Company
From the Inside Flap
In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they
- Commit to organizational objectives and culture
- Transform behaviors, cultures, and perceptions
- Implement competency or organization effectiveness models
- Exhibit strong top management leadership support and passion
Best Practices in Leadership Development and Organization Change includes innovative practices in areas such as product development, work team development, return on investment calculations, implementation of continuous assessment and evaluation metrics, self-expression workshops, integration of the whole system, and practical uses of post-modernism and Eastern philosophy to build consensus. In addition, the book outlines a step-by-step, six-phase system—Business diagnosis, Assessment, Program design, Implementation, On-the-job support, and Evaluation—that is designed to bring about relevant and sustainable organizational change.