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Best Practices in Leadership Development and Organization Change: How the Best Companies Ensure Meaningful Change and Sustainable Leadership Hardcover – August 12, 2011

ISBN-13: 978-0787976255 ISBN-10: 0787976253 Edition: 1st

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Best Practices in Leadership Development and Organization Change: How the Best Companies Ensure Meaningful Change and Sustainable Leadership + The Center for Creative Leadership Handbook of Leadership Development, Third Edition
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Product Details

  • Hardcover: 512 pages
  • Publisher: Pfeiffer; 1 edition (August 12, 2011)
  • Language: English
  • ISBN-10: 0787976253
  • ISBN-13: 978-0787976255
  • Product Dimensions: 7.5 x 1.3 x 9.6 inches
  • Shipping Weight: 2.4 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #1,183,316 in Books (See Top 100 in Books)

Editorial Reviews

Review

"The editors did a great job finding, structuring, and presenting an excellent array of case studies. Their collection is guaranteed to teach those new to the field, as well as those ‘who’ve been around the block."
--Beverly Kaye, CEO and founder, Career Systems International, author, Up Is Not the Only Way, and coauthor, Love ‘Em or Lose ‘Em

"The definitive how-to manual for implementing organization change based on some of the best ideas out there in a variety of industries."
--Susan B. Frampton, president, Planetree

"I’ve been waiting for this book. It’s the single best guide to best practices of leadership development."
--Warren Bennis, Distinguished Professor of Management, University of Southern California, and author, On Becoming a Leader and Geeks and Geezers

"Finally, the organization’s bottom line and the individual’s well being . . .now that’s new and important for the new economy. Open this Best Practices book to any page and you can start implementing the practical and caring approaches, getting results while staying balanced."
--Dan Bishop, executive director, HeartMuseum.org

"As a professional and graduate student (EMBA, 2004), I found the cases in the book to be very useful in relating theoretical concepts to the real world. Anyone interested in furthering a company’s success should read this book!"
--Kishen Kavikondala, Tower Automotive

"This book is a virtual encyclopedia of practical case studies, tools, and insights on how top companies achieve lasting results-driven leadership development and organizational change. It’s well organized for quick reference and also well researched for in-depth study."
--Donna B. McNamara, vice president, Global Education and Training, Colgate-Palmolive Company

From the Inside Flap

Best Practices in Leadership Development and Organization Change offers a practical resource for organizations that must become more effective, productive, and profitable in an increasingly challenging economy. Based on an extensive research study performed by the Best Practices Institute, this book draws on the findings from eighteen of the world’s best organizations which have used leadership development and organizational change program design and development to achieve their strategic business objectives.

In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they

  • Commit to organizational objectives and culture
  • Transform behaviors, cultures, and perceptions
  • Implement competency or organization effectiveness models
  • Exhibit strong top management leadership support and passion

Best Practices in Leadership Development and Organization Change includes innovative practices in areas such as product development, work team development, return on investment calculations, implementation of continuous assessment and evaluation metrics, self-expression workshops, integration of the whole system, and practical uses of post-modernism and Eastern philosophy to build consensus.  In addition, the book outlines a step-by-step, six-phase system—Business diagnosis, Assessment, Program design, Implementation, On-the-job support, and Evaluation—that is designed to bring about relevant and sustainable organizational change.


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Customer Reviews

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Great case studies and best practices to benchmark.
Christopher Webb
The components of this book can be practically leveraged within your work environment to enable a leadership development or change initiative.
Turgay BUGDACIGIL
This book is a useful new resource for thought and action leaders in developing competitive position in today's changing business environment.
Debi Singh Saini

Most Helpful Customer Reviews

15 of 15 people found the following review helpful By Turgay BUGDACIGIL on March 16, 2005
Format: Hardcover
"In September 2003, Lou Carter's Best Practices Institute performed a research study on trends and practices in leadership development and organization change. BPI asked organizations in a range of industries, sizes, and positions in the business cycle to identify their top methods of achieving strategic change and objectives. The study found that there is a strong demand, in particular, in the following areas of leadership development and organization change (leadership development, performance management, organization development and change, innovation and service enhancement, and coaching). Louis Carter, David Ulrich, and Marshall Goldsmith (editors) say that our continual research in the area of best practices in leadership development and change strongly support the assumptions and organizational case studies that we profile within this book (from Introduction)."

Louis Carter et al. write that `'this book contains step-by-step approaches, tools, instruments, models, and practices for implementing the entire process of leadership development and change. The components of this book can be practically leveraged within your work environment to enable a leadership development or change initiative. The exhibits, forms, and instruments at the back of each chapter may be used within the classroom or by your organization development team or learners.''

In this context, BSI defines a six-phase system to leadership and organization change, which may be seen in most of the case studies in this book. The phases and case studies are listed below:

I- PHASES:

(1). Business Diagnosis, (2). Assessment, (3). Program Design, (4). Implementation, (5). On-the-Job Support, (6). Evaluation.

II- CASES:

(1). Agilent Technologies. Inc.
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9 of 10 people found the following review helpful By Debi Singh Saini on January 19, 2005
Format: Hardcover
Leading the change in the contemporary business environment, which is surcharged with chaotic competition, is becoming a serious challenge for business as well as social organizations. In this scenario, Best Practices in Leadership Development and Organizational Change is a significant contribution towards designing change efforts in variegated situations. The cases in it are illustrations of strategies, structures and processes of leading change management by some of the best performing global organizations. David Norton of the Balanced Score Card fame had rightly pointed out that "managing strategy is, in essence, managing change." The best practice cases mapped in the book tell us how this has actually happened in some of the most successful global organizations.

These narrations and analyses tell the reader the tools and methods used in leading the change processes and help her get the answers to several intriguing questions: why some leaders are able to use these tools to change more dramatically; how successful leaders conceive new ideas, engineer consensus on their adoption and internalize them throughout the length and breadth of the organization; the constant pull and trade-off between short-term and long-term viewpoints eventually leading to a strong management process; how visionary leaders took big and decisive moves; how sense of urgency could be nurtured among individuals and teams; how change management processes could be linked with quantifiable business results; what are the critical success and failure factors in change efforts; how vision is created and communicated to give clear mandates to people; how resistance to change is overcome in short- and the long term; and thus how change culture gets internalized to become a way of organizational life?
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2 of 3 people found the following review helpful By P. Hyo on July 8, 2006
Format: Hardcover
I think this is for the practitioner. In fact it is lack of accademic focus, but it has the great merit to show how the OD and HRD is implemented in field actually . Throuhg this book I can see the overall landscpe of practical OD.
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1 of 2 people found the following review helpful By Christopher Webb on August 23, 2006
Format: Hardcover
Once again Louis Carter and a team of experts have written a brilliant book on leadership development. As a person working with organizations to enhance their leadership systems I highly recommend this book as a must have for their library. Great case studies and best practices to benchmark.

Chris Webb, Director, The Ariel Group
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1 of 2 people found the following review helpful By BB on September 11, 2006
Format: Hardcover
As a graduate student in International Relations I study the effects of poor leadership all over the world. So you can imagine how important insightful words on leadership are in this day and age. Mr. Carter has given us the tools to make us better leaders all we have to do is use them! I highly recommend we all read this book.
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